posted on December 9, 2005 05:14:58 AM new
HI, I was recently suspended from Ebay (long complicated story), and have just been reinstated. I tried relaunching some store items last night, and they all failed, I then noticed that since being reinststed, I no longer had an Ebay store, so I went and reopened my store, and again tried to relaunch store items and they failed once again. I did also launch one Auction item, just to see if it would also fail, but it did indeed work. I would like to know how to straighten out this Store glitch. Thanks in advance.
posted on December 9, 2005 01:14:23 PM new
Hi there,
Please try relaunching your Store items after waiting 24 hours. Sometimes it takes eBay some time to completely clear an account in the API. If you continue to have trouble launching your Store items, please let us know.
posted on December 21, 2005 08:16:11 PM new
Hello Abe. Are you the Abe from customer service? Is there a reason my ID is associated with the above post from you? I have not posted anywhere in this thread until now. How did my ID get posted here on your message? Thanks.
posted on December 22, 2005 10:23:55 AM new
Hello Passedtothepresent,
Yes, this is Abe from customer support. The reason your name was associated with the post is that I had just been looking into something in your account and accidentally replied to this post while still signed in to your account. I would have been investigating an email question or a post of yours, thats why I was in your account.
Sorry for the mixup. I deleted and reposted the reply under my own name.
The reason your name was associated with the post is that I had just been looking into something in your account and accidentally replied to this post while still signed in to your account. I would have been investigating an email question or a post of yours, thats why I was in your account.