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 noelimports
 
posted on January 13, 2006 01:34:20 PM new
I've noticed that the USPS tracking link never pulls up the shipping status. I have verified that the correct tracking number has been input. Going directly to the USPS site and entering the tracking number works fine. This has been broken for quite some time. I am using USPS priority mail, and I'm not sure if other USPS delivery services also fail.

 
 SonyaCS
 
posted on January 13, 2006 05:56:47 PM new
Hello,

Are you referring to the Iship link? If you are, what item number is this for?

Regards,

Sonya
 
 noelimports
 
posted on January 14, 2006 05:45:31 PM new
Hi Sonya, yes sorry, the Iship link never seems to work correctly.

842404103 was the last sold listing.
The tracking number is:
0103 8555 7496 0451 4955

I've tried entering the number both with and without the spaces.
If you cut and past the tracking number over on the USPS site, you do get shipment info so it appears to be Iship.

Can you see if anyone has been able to get this to work correctly with USPS Priority?

 
 mikes4x4andtruckrepair
 
posted on January 14, 2006 06:17:19 PM new
I can't say I have ever had a problem. Here's a copy of one I just shipped the other day via Priority Mail and has been delivered.


Status: DELIVERED
Last Scan: January 12, 2006 9:30 am Arrival at Unit ROCKWALL , TX 75087
Delivery Date: Thursday, January 12, 2006
Delivery Time: 11:45:00 AM
Delivery Location: ROCKWALL, TX
Carrier: US Postal Service
US Postal Service Tracking Number: 9101128882300382438704
Scan History:

January 12, 2006 9:30 am Arrival at Unit ROCKWALL , TX 75087
January 10, 2006 3:57 pm Electronic Shipping Info Received EMMITSBURG , MD 21727

NOTE: The times listed in the scan details are local time.

Status as of Saturday, January 14, 2006 6:15:47 PM Pacific Standard Time Learn More



However when I plugged in your number it does not work. That is strange. Here's a copy of what his number bring's up.



Track Your Package
We were unable to track your package.
01038555749604514955
Please try your request again later.

Enter tracking number: 01038555749604514955
Select carrier:
Enter ship date (+/- 4 days): 1/14/2006
(mm/dd/yyyy)





Just another white mouse in the ebay maze looking for some cheese. --- Mike
[ edited by mikes4x4andtruckrepair on Jan 14, 2006 06:22 PM ]
 
 noelimports
 
posted on February 4, 2006 01:03:39 PM new
This continues to be an issue. Any solution for this problem? My latest sale does the same thing. Iship says unable to track, cutting and pasting the same number on the USPS site works fine.

 
 DianaCS
 
posted on February 6, 2006 09:32:18 AM new
Hi there,

noelimports - I only see one closed item in your account. Are you referring to a different account? If so, please let us know so we can take a look at the item.

Thanks,

Diana
[ edited by DianaCS on Feb 6, 2006 09:38 AM ]
 
 noelimports
 
posted on February 8, 2006 09:45:16 PM new
Yes the closed item you are seeing is correct and shows the issue I described.

 
 ChristopherCS
 
posted on February 9, 2006 12:51:50 PM new
Hello,

We have sent a request to i-ship to find out why they are unable to use this tracking number on their website when it works fine on the USPS website directly.

When we have more information available we will post back to this thread.


Regards,
Christopher
 
 ChristopherCS
 
posted on February 9, 2006 02:03:31 PM new
Hello,

Here is what i-ship had to say about the situation:

"Our website tracking depends on technology provided by the
carriers. It doesn't go to the carrier website and pull the info for
tracking. In the case for USPS, because of the limitations of the
technology they provide us we can not track all numbers. Sorry for any
hassles this caused you.

Iship Support Team"



Regards,
Christopher
 
 
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