posted on February 15, 2006 01:41:22 PM new
I had this happen once before and there was a fix that I can't remember. I have 2 items that were both listed at 8 oz first class mail in calculated shipping. When combined they are over the first class oz and the error to the customer at checkout is
USPS API error : -2147219434 : First Class mail must weigh 13 ounces or less.
How do I fix the shipping?
~Also, I have another one where the customer wants a shipping option that was not previously made available. It is a combined shipment...Can I change the shipping options that were set when listed now that it is closed?
posted on February 15, 2006 02:01:55 PM new
Hello Annette,
You can simply edit the shipping carrier that is going to be used. If its already combined into an order, click on the PSM keys beside that item in your closed section and use the 'edit wbn' link to select a unified carrier/cost for the whole order.
