posted on August 30, 2000 08:04:58 AM new
Here's a scenario for you. The winner of one of my auctions has a -1 feedback rating and no positives. I send a few emails and get no response. How long should I hold on to the item before going to the second highest bidder? It sounds like eBay wants me to hold on to it for about a month with the whole nonpaying bidder/final price fee refund process. I don't want to wait that long because then I'll lose the next highest bidder to another auction, and blah blah blah, you know the whole process. So what do you think?
posted on August 30, 2000 08:08:29 AM new
A bidder who has not responded in three days is no longer considered viable. Contact bidder number two. Someone with a negative rating is probably not going to respond anyway. You can file an NPB on day seven.
posted on August 30, 2000 08:33:36 AM new
Whenever this has happened to me, I also pull their contact information. If the dollar-amount is worth it, as opposed to, say, a dollar-fifty item, I have called people at home. It still doesn't mean they're going to pay, but it makes you a little less anonymous when they hear a human voice
I did have a similar situation a few weeks ago and someone on this board suggested I try sending an email from a hotmail account. Turned out my AOL emails had never gone through! Once we actually made contact, he paid via PayPal that very day and I shipped out the next.
