fancypantscass
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posted on January 21, 2001 04:29:05 PM
I am considering U-pic for insurance, but I have a quick question...
Do you mark your packages with any sort of insurance stamp similar to the PO?
If not, have you ever had a user ask if you did insure the package?
If yes, is it provided by u-pic, of did you get it yourself? Thanks for the info!
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jfpnatl
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posted on January 21, 2001 04:40:07 PM
I have used them for some time now. At first, yes the customer asked about the insurance charge and why there was no stamp. I talk with the U-Pic rep and she reccomended that I make a stamp or sticker and refer any questions to the 800 u-pic customer service line to verfiy coverage. Since I made the stamp there have been no questions.
The sticker looks something like this,
INSURED ITEM#______________
policy j474653b( MY Customer #)
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borgt
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posted on January 21, 2001 04:55:06 PM
My understanding is that U-Pic prefers that the package not be marked as insured. In most cases I insure packages because I want it insured. I do this at my own expense and the customer never even knows it's insured. In the few cases where a customer asks for insurance, I send them an email or include a note with something like this:
Your package has been insured, per your request. Please note that the package will not be marked insured. We have a contract with a 3rd party insurance company and do not utilize the insurance offered by the USPS. This 3rd party insurance company requests that items not be marked insured, as that is often a "flag" that the contents may be valuable, placing it at risk for theft.
You can contact U-Pic (www.u-pic.com) to verify that we have an insurance contract with them. We are registered with them as xxxx.
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anais
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posted on January 21, 2001 05:33:41 PM
I bought a red inked stamp that is in a square box rather then the oval like the P.O. uses. Works great.
~~Anais~~
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fancypantscass
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posted on January 21, 2001 05:50:21 PM
Thanks for the amswers! Very helpful - also, does the PO every question your using an insurance stamp or are they clued in to the "online" insurance thing?
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jfpnatl
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posted on January 21, 2001 06:30:49 PM
I told the Postmaster ( a Lady ) and her husband now uses them : ) He loves it too!!
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anais
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posted on January 21, 2001 06:52:03 PM
Fancypants,
I explained Upic to them. I ask if I could get a red insured stamp and the Post Master said no problem but suggested it be different then the one the post office uses. Good Luck!
~~Anais~~
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fountainhouse
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posted on January 21, 2001 07:03:25 PM
The u-pic user agreement includes a clause that parcels should *not* be marked for obvious reasons (increased risk of theft, etc.).
I put a small display in my listings that explains all my packages are insured through u-pic. My EOA has a similar notice.
I've never had anyone question why their package didn't appear to be insured.
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thepriest
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posted on January 22, 2001 03:40:34 AM
Hi...
I use U-Pic; on the end of auction notice, I use an * on the insurance, and right below have the link to U-Pic for any questions - that's what they suggested. So far its worked...
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yankeejoe
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posted on January 22, 2001 07:16:56 AM
I never did understand the PO using an insured stamp. Does that mean that they'll actually take care of the package? IMO, you may as well stamp "Valuable - Steal Me" on the package. 
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