posted on February 4, 2001 06:30:38 PM new
I would like your option on this .Who do you think is a more trust worthy company . Your option one this would be great..but please have an account with both of them when you express what you think
posted on February 4, 2001 06:34:02 PM new
I closed my Paypal account in November after having over 1,000 transactions with them (and several problems). Paypal is not a company to be trusted in my opinion.
I have been using Billpoint for close to a year now and have never once had a problem with them and everything works like clock work. I'd highly recommend Billpoint.
posted on February 4, 2001 06:58:58 PM new
It really doesn't matter concerning BillPoint. Once usage is high enough you better plan on having to accept it if you sell on eBay. Amazon now requires all its US sellers to use its pay service. EBay isn't going to let that gravy train pass it by.
posted on February 4, 2001 07:31:30 PM new
I have been using Billpoint since it became available to Canadians (Sept. 2000, I believe...). I am EXTREMELY happy with this payment service. In my experience, it is FAST, well organized, efficient, and very easy on the buyer (they don't have to go through hoops to use their service if they are not registered, unlike paypal).
I had two bidders that never heard of the payment service, and recommended they try it. I sent each an invoice, and BOTH wrote back how fast and easy it was, thanking me for introducing them to it. Whatever makes my bidders happy, and works well, makes me happy.
My $$ is in my banking business account just a few days after the invoice is paid, and the communications are great. Compared to Paypal (a payment service I am no longer using!), it is extremely professional and slick.
posted on February 4, 2001 07:31:51 PM new
I'm curious as to the type of problems you are having (or had) using Paypal. Was there a solution or effort to resolve the problem?
posted on February 4, 2001 08:15:25 PM new
I use both and like both, however in preparing for the dreaded taxman I have found that PapPal is more up front with their fees. With Billpoint you have to compare the amount due to the amount actually deposited in to your account to determine their fees. They give the percentages up front but don’t itemize them.
posted on February 4, 2001 09:00:24 PM new
I use both and like both. To me the way Paypal sends you notification of payment is better than the Billpoint way. This is why I say this.
Paypal has the complete address of the paying bidder on the left side of the page so that it is easy to do a cut and paste into my auction program (AAPro) Also with Paypal the payment notification is sent with the customers email as the sender. This makes it simple to click on reply and let the customer know you received their payment and when you are going to ship.
Billpoint should take some pointers from Paypal in this respect.
With Billpoint the customers address information is in the middle of the page. You can do a cut and paste, but then you have to play with the deleat and backspace keys to get the address lined up. This is time consuming to me and a pain in the A**.
I've sent more than one email to Billpoint about this but to no avail.
To me both have their + & - I like the auto transfer of funds to my banking acount that Billpoint uses. With Paypal you have to do it manually. If I were a buyer this would be ok, but I seldom buy.
I also want to add that I've had no problems with either of them and until I do i'll continue to use both.
posted on February 5, 2001 12:15:30 AM new
since we are now Paypal's and/or Billpiont's humble peasants, we should be accepting them both with gladness in our hearts and with a willingness to serve. (You can get your own image of the MIGHTY ONES sitting on their royal thrones eating a BIG turkey leg.)
posted on February 5, 2001 01:01:28 AM new
I stopped offering billpoint shortly after the Christmas rush, in one month I had about 20 small deposits. Billpoint listed them all separately, but the bank lumped deposits made on the same day together. Too hard for my li'l brain to keep up with! (I AM math impaired!) Then I noticed the amounts weren't adding up exactly, upon investigation I noticed BP had an additional .05% fee for EFT. That was enough of that for me!
I have had no real problems though, with either one. I prefer Pay Pal, I have more control over my account and the fees are less. But I will still accept both.
The main thing is, play by their rules, if you ship to anything other than a verified billing address, you are on your own as far as fraud protection or locked accounts.
posted on February 5, 2001 06:18:31 AM new"...The main thing is, play by their rules, if you ship to anything other than a verified billing address, you are on your own as far as fraud protection or locked accounts. "
That's pretty much it, in a nutshell. PayPal is a great service, if you take the time to learn how to use it safely and appropriately. By far, the vast number of complaints I've seen have been from people who didn't take steps to cover their own b*tts, and were selling in categories KNOWN to be hot beds of CC fraud and deadbeat scammers. Add to that the people who got pigheaded when they had a problem and cut off their noses to spite their faces, and you have very few complaints where PayPal was totally at fault and in the wrong. PayPal has admittedly made some errors, but the whole process is in development and you can't expect perfection from day one.
At the moment, I have FAR more concern about using them to pay someone, since their "Buyer Protection" is only good for what they can recover from the seller. I wouldn't pay via PayPal to any unverified seller or any seller that doesn't have an established track record on the auction site, unless I can afford to lose the money.
I also accept Billpoint and PayDirect, and have used Billpoint as a buyer. My customers by far prefer PayPal, as do I, plus I don't like the fact that Billpoint automatically deposits to my bank account and charges me for that also. PayDirect has potential (they also allow you to pay against your CC balance, which the other services don't), but it's not widely used outside Yahoo!.
posted on February 5, 2001 06:51:44 AM new
There is one aspect of PayPal that some miss. It is a great tool for moving money, it doesn't have to have anything to do with eBay.
I've send money to my brother via PayPal, I can't do that via BillPoint as he has no credit card. Didn't cost me a dime.
I've moved money from one bank to another, if my wife needs some money (and she usually does) I can send PayPal funds to her account, or I can transfer funds from my bank to her bank through PayPal. I've moved an entire bank account to another bank via PayPal. Doesn't cost me a dime.
Sunday I paid for my groceries via PayPal... yup, I got one of their debit cards now. Didn't cost me a dime.
And yes there is eBay, I can also buy items from a very large percentage of eBay sellers both domestic and international. Doesn't cost me a dime.
I can also be paid on eBay by PayPal from US and international buyers. The most I'll pay in fees is 30 cents + 2.2%, that's reasonable.
posted on February 5, 2001 11:21:33 AM new
I'll have to say I'm not happy with the way Paypal has gone. I've always assumed Paypal was making money off of the interest on the money they were holdingÑthat is, even if you request money, the delay was so they could make a profit. I didn't know they wanted to get a lot of people hooked so then they could charge fees.
They had all these incentives to sign a lot of people up, and now they want part of your profits. I don't see why higher transactions should cost more. I would assume they would want more money in their till. I always let money build up for a while in my Paypal account before I did an EFT figuring it was better for Paypal and would keep my records simpler.
I never got an e-mail telling me there would be a $100 limit on money I received. So it was a rude awakening to get an e-mail telling me that I was approaching my limit when I had Paypal banners on my auctions.
I'm considering going back to taking money orders, simply because I don't need the money immediately.
posted on February 5, 2001 11:32:21 AM new
Just a question for uaru... I thought I read on the paypal site that there is a $1.00 per transaction fee on their debit card, could I have been seeing things?
On topic, I have found billpoint to be more honest and have had no problems with them.
I have had minor problems with paypal that were not neccesarily resolved satisfactorily as the customer service left MUCH to be desired. I still use paypal, but I don't have it on my main auction email so that I can control payments. I do this for protection, if they decided to wreak havoc on my account, I wouldn't have all sorts of payments going in there that I wouldn't have access to.
posted on February 5, 2001 01:23:19 PM newJust a question for uaru... I thought I read on the paypal site that there is a $1.00 per transaction fee on their debit card, could I have been seeing things?
There is a $1.00 fee for ATM withdrawal, that doesn't apply to debit card purchases. If you make a minimum of $100.00 in debit card payments they'll rebate you upt to $3.00 in ATM fees a month. Another way around the ATM fees is to get cash back with a purchase.
posted on February 24, 2001 05:13:11 PM new
I have used both services for along time now and I have had problems with both. I only use them when the buyer insists on them. I have found Western Union Money Zap to be the best. Go to moneyzap.com and check it out. Why deal with two realitivly new companies like Paypal and Billpoint when Western Union is the oldest way to send money. They are offering free service to both buyers and sellers althrough they warn they will start charging at some point in the future. They have banners for sellers to place in there auctions. When a person sends money the first time, they call that person and verify that all information is accurate. This is something the other two do not do and I think it will eliminate alot of fraud.
