posted on February 23, 2001 08:07:46 AM new
Is there a work-around solution when the buyer meant to Buy It Now, but accidentally bid instead? I can end the auction now and charge them the BIN price, but that cuts ebay's FVF by a few cents. The BIN price was only 50 cents more than the opening bid, so cancelling the bid, then the auction, then relisting and inviting them to try again, is hardly worth the effort. What do you think?
Violetta
(Not known by this nickname anywhere but here.)
posted on February 23, 2001 08:09:16 AM new
Cancel their bid. It will restore the "buy it now" option---but be sure to tell them what & when you are doing it so they can bid correctly.
posted on February 23, 2001 08:09:27 AM new
I've done this myself. The bidder can retract that bid, and the BIN will be reset on the auction. They can then use the BIN.
[ edited by Meya on Feb 23, 2001 08:09 AM ]
posted on February 23, 2001 08:13:22 AM new
OK, I'll try that. Do you know for sure that the BIN price will be restored if I cancel their bid? If so, I think that will look better on their record (than if they retract their bid). They are a newby with 0 feedback.
Thanks!
Violetta
(Not known by this nickname anywhere but here.)
[ edited by violetta on Feb 23, 2001 08:14 AM ]
posted on February 23, 2001 06:20:18 PM new
I would not cancel the bid yourself, I would tell the buyer to do it.
As I understand it, if YOU cancel the bid, that particular bidder will not be allowed to bid on that auction again. Therefore they won't be able to access your BIN anyway.
If they cancel their own bid, I think the rules are different and they can then bid on the BIN.
posted on February 23, 2001 07:02:27 PM new
I DID cancel the bid myself, and the BIN price popped back up there. I sent the URL to my bidder (since she's new she might not know how to find it easily), and she bid again, using the BIN feature. I just sent her the total shipping information a few minutes ago.
I know that it's not much that ebay gets, on the 50 cents difference in bid -- but I felt that doing it like this (since it was possible -- I hadn't known it was possible when I posted my question) is safer for me. This way I won't have a bidder complaining later that I'd overcharged them because the auction only said $xx.xx when it ended. (Even though she said she'd pay the BIN price -- she might change her mind later when she got the notice from ebay, etc.) And I got my BIN price (which mattered to me, in this case, because I was selling it at a loss, so every bit helps).
Violetta
(Not known by this nickname anywhere but here.)
posted on February 23, 2001 08:11:57 PM new
Well I'm a little confused now then, because I had a similar situation last week and I advised the bidder via email that as the auction was due to end within 2 hours and she was the only bidder so far, she would probably get the item at the minimum bid she had placed by mistake, saving herself $3 anyway. I advised her of this more so because I had read somewhere on ebays rules that if a seller cancels a buyers bid, that buyer cannot bid again on that particular item. Plus I really didn't expect any other bids on this particualar item and I thought it more honest to tell the buyer that, than try and cancel a bid for the sake of gaining $3!
posted on February 23, 2001 08:35:11 PM new
Louissa:
The only way a bidder would not be able to re-bid on your item (or any of your auctions) is if you tell them that they are not permitted to do so & you cc the email notification to safeharbor.
