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 lorndav
  		posted on February 28, 2001 07:08:50 PM new
Since the implementation of fees, does this mean we can expect better customer service when we are having problems? I really do not want to hear "Let us know if the problem persists..." or "We sincerly apologize for any inconvenience..." if I am PAYING for the service. I am really not being sarcastic, this is a GENUINE question!

 
 pattaylor
  		posted on February 28, 2001 07:19:15 PM new
lorndav,

Thanks for your interest. The Customer Service Staff is in the AuctionWatch Services forum, ready to respond to any questions you may have about the new services. If you'll post your question in that forum, they'll be happy to help you.

I'm going to lock this thread as we are trying to prevent the subject of the new fees from dominating the eBay Outlook.

Pat

 
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