posted on April 23, 2001 09:24:56 AM new
Maybe someone out there can help me or offer some advice based upon experience. I posted an expensive alarm clock on eBay that sells for around $50 new, but mine was used and damaged. The alarm and clock still works, but there were a few minor quirks that had to be explained in the auction. I explained the problems fully in the auction...
The person that became the high bidder e-mailed us saying that they don't want the clock because they didn't realize it was broken until after they bid. They were hoping they wouldn't win as they waited for the auction to end. It ended at $7.50. They're wanting to know if I can offer the clock to the next highest bidder. I'm new at eBay, and don't know how to handle this.
posted on April 23, 2001 09:32:40 AM new
I would offer it to the next highest bidder, but would leave appropriate feedback to the high bidder and if next bidder backed out, would file NPB and FVF.
I would of paid and then kicked myself for not reading the description as I should have.
I have done that once before.
Ain't Life Grand...
posted on April 23, 2001 09:45:06 AM new
I would file a NPB and request FVF. You can't get feedback if you sell the next bidder and you are not covered under any insurance through ebay. Then put the "winner" on your blocked bidders list.
Do a neutral in 30 days unless they leave you feedback to which you should leave the same type.
After reading these boards for months I have learned it is easier to just relist and get your fees back.
I've been using Ebay since 1998!
