posted on November 8, 2001 07:50:26 AM new
I had a customer send me a payment threw billpoint and he didn't include shipping (I know check out mistakes)I wrote him but he has not responded. I am trying to send him another invoice so that he can pay the difference,but when I click on to the send invoice it shows the invoice he has already paid. Can a second bill be sent or do I have to give him a refund from the first payment first.
[ edited by valo3456 on Nov 8, 2001 07:52 AM ]
posted on November 8, 2001 07:54:53 AM new
Log in to Billpoint.com and send a General Invoice. You'll see a link for General in the left hand column under Send Invoices.
posted on November 8, 2001 04:01:01 PM new
I just filled out the General form. They wouldn't let me send it without filling out a price of sale amount so I finally put the $1.10 insurance in that spot and put the shipping seperate. It finally went out anyway. Thank you...Valorie
