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 fdavidm
 
posted on November 19, 2001 11:04:54 AM new
Hello:

I signed up for a SALES REPORTING system from one of the multi-faceted services for auction sellers.

The description clearly stated that "itemized reports" can be generated for the time period specified.

When I tried to run the report, I got a three line table which basically gave me totals of the amounts of money I received, the total of amounts of fees I paid, etc.

This is not what I had expected. I expected "an itemized" listing of all transactions during the time period.

After writing three emails to this "service" they finally answered me and confirmed that the service was not what I had originally thought it to be.

Here comes the "good" part. The service costs around $14. I requested a refund. I was told that they would issue a refund when I submit a $5.59 handling fee!

Can I dispute this with paypal?



 
 wowwow85
 
posted on November 19, 2001 12:21:43 PM new
paypal does not get involved in content dispute,and this is a matter of content??
chalk it up to experience and move on.
can always learn programming and do it yourself

 
 tomwiii
 
posted on November 19, 2001 05:46:28 PM new
i m getting a headache

 
 litlux
 
posted on November 20, 2001 01:36:52 PM new
I believe you can request a Paypal refund for "goods not as advertised" or similar.

 
 
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