Home  >  Community  >  The eBay Outlook  >  Disgruntled Buyer Sends Me A Virus, HELP


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 kasue
 
posted on November 22, 2001 05:37:47 PM new
I had a buyer in April that I couldn't deal with at all. I finally told him to complete the transaction on my terms or not at all. He refused and I sold it to the back up bidder. I recently listed another item and noticed he was bidding. I had no desire to go through what I did before, so I cancelled his bid. This was about the second day it was listed. The last day he emailed me and told me if I didn't allow him to bid he would turn me into Ebay. He was positive he could get me into trouble. Apparently, he either didn't do that or it did no good because someone else won. Shortly after the auction ended, I got a weird email and a virus got in. Norton trapped it. Apparently, it is one that Norton can't repair. What do I do now? I can't prove he sent it, but I would bet on it. Any way to prove it? Also Norton says it is a "W32.aliz.worm" that is in my ".exe files, memory resident, size stealth, full stealth, triggered event, encrypting polymorphic". My Norton is suppose to expire in one day and I leave tomorrow morning for a show. I don't have a lot of time. HELP!

 
 wowwow85
 
posted on November 22, 2001 05:58:20 PM new
buy a new pc

 
 kiara
 
posted on November 22, 2001 06:04:50 PM new
Hi kasue

If you go to Symantec you will get the right info about this virus and it shows what to do to remove it. Good luck.

http://www.symantec.com/avcenter/venc/data/w32.aliz.worm.html

 
 kasue
 
posted on November 22, 2001 07:23:15 PM new
Thanks so much, kiara. It looks just like what I need. I'm going to go try it now.

 
 jwoodcrafts
 
posted on November 22, 2001 07:31:40 PM new
If Norton grabbed it and put it in quarantine, then all you have to do is go to guarantine and delete it.

It's very easy to do.


http://julieswoodcrafts.50megs.com
 
 amber
 
posted on November 23, 2001 03:32:02 AM new
I received the same virus on Wednesday evening, and we had to get someone in to clean in yesterday, and it came in again last night, but I managed to delete it without having to click on it, but losing the message above and below it, and by-passing it when I deleted. I don't think I have any disgruntled buyers! Mine came in twice under the name d-dunn. If you click on it, you get the virus, so you can't directly delete it. You would thing people had better things to do!!!

 
 jwoodcrafts
 
posted on November 23, 2001 05:25:30 AM new
Amber, do you have Norton Anti Virus? If you do you can set it up to scan you email as it comes in and it can catch and quarantine the virus's and then you don't have to worry about it. I know because it has caught several, put them in quarantine, and even though I opened the email, my pc was not infected. I don't understand how it works, only that it does.

McAfee says it scans email also, but it sure let the happy99 try getting on pc! It didn't grab it or anything, the only thing that saved my pc from that one was the fact that I knew not to open it. So I am using Norton now.



http://julieswoodcrafts.50megs.com
 
 kyms
 
posted on November 23, 2001 06:23:05 AM new
I have had that sent to me four times last night and once this morning. -Norton catches, I delete, no problem...

 
 amber
 
posted on November 23, 2001 06:23:23 AM new
jwoodcrafts, I have McAfee, they did tell me that I had the infected file and the name of the virus, but I couldn't delete it. I will have to look into Norton. I'm going to call my server and see if they can block it.

 
 kasue
 
posted on November 23, 2001 07:10:09 AM new
I already have Norton, but it still let in that virus. It immediately quarantined it, but it did let it in. It said it couldn't repair the file.

 
 jwoodcrafts
 
posted on November 23, 2001 08:03:22 AM new
That is the way Norton works. It won't stop it from showing in you email. But it will quarantine it. That means it won't let it reek havoc on your pc, then you can go in to the quarantine file and simply delete it.

Now, my Norton can be set to catch and quarantine and you will not even see it in your email or anywhere else. I had this happen once. The virus was just sitting there is quarantine and I didn't even know it was there. I changed that sitting to let me know when one has come in because I just WANT to know! But it has never let one loose on my pc.

I don't even try to repair the file. I couldn't care less about an email or virus file anyway. I just hit Delete and zap it right outta there!


http://julieswoodcrafts.50megs.com
 
 MAH645
 
posted on November 23, 2001 08:48:35 PM new
After you delete this,you need to block its source or you just keep getting it over again.

 
 kasue
 
posted on November 25, 2001 10:11:31 AM new
Thanks Everybody for all the feedback on my virus problem. Everything is all squared away now, and I have printed your information out so I have it in case anything happens again. tooterville on ebay

 
 
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