posted on April 11, 2002 04:08:39 PM new
There are two parts to my question.
One, the new Customer Relationship Management tool that allows you to import your customer list from AW into a mailing list. Coulden't this be considered spamming?
Two. Isn't this against EBay policies.
I could be very agressive using it and could see getting into trouble.
posted on April 11, 2002 04:20:53 PM new
Ok so it is not new. I just haven't used that feature yet because I had not know about it. So it is new to me!
There are abuses and ways to manage them. But there are always the "fanatic spam killer guy" that will hunt you down until your banned from sending email to your grandmother. Asking to be removed is not enough for some people.
In my case, I could import all my buyers because I have not asked them if they want to recieve info from me. They would all have to get the first email and then opt out. Sometimes all it takes is one to report you to eBay.
posted on April 12, 2002 07:49:31 AM new
My advice to you is this.......
Delete all the old people and start from scratch.
With all of your new auctions and in the future ask in your EOA if they want to be added to a new listing notice list or something to that extent.
Some guy a month ago came here and announced he had taken 4,000 emails from former customers he had aquired through ebay and AW auction management over a span of 2 years+ and sent a bulk listing advertising his new website.
It was not a suprise that he said that people reported him directly to Ebay as a spammer violating their TOS.
Big no-no
Just because someone bought something from you on an auction site 3 years ago does not give you the right to contact them at this late date.
posted on April 12, 2002 08:30:42 AM new
Oh, and just so you know ('cause I found out the hard way)...
When you decide to import the customer information (say, for today), all you will get is the information from the past three months of active listings that you have on eBay. Anything that rolls off of eBay cannot be imported - so that is one limitation.
Also, the CM software has NO link to the information that was entered in the WBN.
So you will merely get an eBay user ID and an e-mail ID - no name or address or phone.
