Home  >  Community  >  The eBay Outlook  >  Wrong photo keeps appearing in gallery photo


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 sandhillcrane
 
posted on April 17, 2002 04:03:56 PM new
My last 2 out of 3 attempts to post gallery photos w/ my listings has resulted in headaches. Picture this: A listing for a Star Wars Darth Maul costume and beside it appears a WOMAN'S DRESS!! Not good for bids.

The first time I assumed it was my mistake & was directed to the "Fix Your Gallery Image" page where I plugged in the correct URL. Hours later got back message that said photo couldn't be found, yet there it was on the "Fix It" page! The next day the problem appeared to be over, ie the correct photo was in place - until today. Now the wrong photo is BACK (this time a different photo of the same dress!), yet I haven't done a thing. And now another of my listings has the same danged dress beside it (even though I was SOOOO careful to list it properly this time!!!)

Have you ever experienced this nightmare?? Does anyone know how I can just CANCEL the gallery photos so I can get on with preparing for my daughter's birthday party???? THANKS FOR LISTENING! This is really aggravating. It'll be a while before I'll mess w/ gallery photos again. Hmphf!

Bett


 
 yellowstone
 
posted on April 17, 2002 05:01:42 PM new
I never use a gallery image, I think it's like throwing money away.

I think you can fix or cancell your gallery image by going to Ebay services and then to "go to directly to buying and selling tools". Scroll down to "fix gallery image" You can either enter another url in the input field or you can just delete whatever url is there.

Before you do this, for the heck of it I would right click on the image on the auction page and click on properties just to see who's image it is.

 
 tomwiii
 
posted on April 17, 2002 06:14:45 PM new
Here is the feeBay tool to FIX yer GALLERY PIC:

http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?DisplayGalleryImagePage

 
 sandhillcrane
 
posted on April 17, 2002 06:23:30 PM new
Thanks, but that's the site I've been to over & over and that is where everything appears to be in order. Yet the wrong photos REMAIN (2 days now). Arghhhh!

 
 kahml
 
posted on April 18, 2002 04:34:22 AM new
Two questions:

Have you cleared out your browser's cache; you may be pulling "old" versions?

Could you give us the numbers of the listings that have the problem - let another set of eyes look at it?

 
 
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