posted on September 10, 2002 05:37:33 AM new
I am really having a problem with a NPB. I left a NPB and Neg. for a buyer who never paid for her item, never contacted me, never responded to my numerous e-mails, and ignored the NPB Alert from E-Bay. She had about 16 positives and I think, a couple of negs when I finally left her one. Shortly after I left my neg she received about 5 more for exactly the same type of problems. A few days later she was suspended and that is when the real problems started. She has bombarded me with e-mails. She has not threatened me but they are bizzare.
First she profusely apologized and kept asking me to let her still buy the item via PayPal. Then she changed her story and said that she had paid me but she couldn't remember how or when she had paid.
Then she said that I had shipped the item to her and since she had the item she was demanding that I contact E-Bay and have the neg removed. I e-mailed her and asked that she provide proof of the payment and proof that she had the item. She responded that she had no receipts or cancelled checks and that she had put the item away for safe keeping and could not remember where she put it.
Then she e-mailed me that she even remembered that I had shipped it in a padded envelope but she still couldn't remember how she paid or where she had put the item. This was funny, as I never ship anything in a padded envelope! I also had only 2 of these pieces in stock and I still have 2 left. This is a fragile item and it would have been smashed if shipped in a padded envelope.
Here is the scary part to me. She was able to get my contact information after she was NARU'D! She called my house yesterday and left a rambling message about having the Neg removed ASAP. She left a bunch of other names that she may have used with PayPal but wasn't sure.
She has also now changed her feedback to Private.
I have received e-mails from another seller who had also left her a neg and she is essentially having the same problems I am but she has not been called - just e-mails asking to have that neg removed also.
I have sent this info to Safe Harbor but no response yet.
How in heavens name did she get my phone number and also change her feedback to Private after she was suspended???
posted on September 10, 2002 05:44:12 AM new
yikes ... do not respond to any of her phone calls, and block the emails ... don't know how she should be permitted to draw someone's contact info though ... i would think ebay wouldn't let narus do that, except that they 'were' involved with a transaction with you 'on ebay's books'
posted on September 10, 2002 06:06:25 AM new
Thanks aintrichyet, I just blocked her e-mail. Will have to wait and see if I continue to get e-mails under the many other PayPal names she mentioned. She was rambling so much I cannot understand all the various names she gave.
