posted on December 25, 2002 12:34:10 PM new
How do you get negs removed without paying the $20? I have heard of people doing this but cannot figure it out.
posted on December 25, 2002 12:51:05 PM new
if it was naughty,Snap! No problem. If you just don't like it,,,,$$$$$$$......aquare Trade and not worth it. It's a dept. of e bay. The Money people.
posted on December 25, 2002 03:31:30 PM new
I don't think this works now but it use to work. Put in a response to the bad feedback something that includes personal info on the other guy such as a phone number or address. Tell ebay of your gaff and they had to remove the entire feedback due to a programming glitch. If there is profanity in the feedback they use to remove the entire feedback as well.
Ebay must have fixed that by now though.
posted on December 26, 2002 12:55:37 PM new
I'm sure the buyer will agree to remove the negative but square trade still charges me $20. The neg was left on friday saying I did not respond to emails. The buyer called me on Sat because she checked and the cashiers check she mailed was not cashed. I explained to her it was because I had just received it friday evening. I 2 day expressed her item on sat. (not knowing about the neg yet) She said she checked her junk mail and the email rejection notices were in there. So, she knows I did not get her emails. Before square trade will open a case they want my credit card so if she agrees, they can charge me $20. It doesn't seem to be fair that a newbie makes a mistake and I pay for it. Hoping there was a way around it.
posted on December 26, 2002 02:04:37 PM new
Well...then give it your best shot. Email ebay with a [new] email from your buyer stating that she wants and agrees to having the negative removed. Won't hurt to try.
If that doesn't work, have her/him post an 'update' to the FB they left for you saying it was their error. Work on the wording before offering this suggestion to your buyer. So it will be worded in a way you think best reflects the issue. Anyone looking at the FB will then see that the buyer admitted to the mistake.
