paws4God
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posted on January 4, 2003 06:51:01 PM new
On an auction that ended last night the buyer paid with PayPal. On the payment notification from PayPal the message the buyer sent was "send to above address not the confirmed military address". By the way the buyer is in Australia. Buyer is verified but I thought we were to sent only to confirmed addresses.
I'm sure this has been discussed before but I've been away from the board for almost 2 years. Since I'm back full time I decided to sell to Australia, Europe along with US of course. I know it has headaches but why not expand your market?
Thanks for any advice
not paws4God on ebay
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pointy
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posted on January 4, 2003 06:59:54 PM new
I'd advise not sending it. I've shipped in the past to "Unconfirmed Addresses" that I've received from the Paypal notice. I take these on a case by case basis. But if a buyer specifically asked me to NOT ship the address that they had provided Paypal, this would raise those neck hairs. No matter what, if you ever ship to any address other than the Paypal address, and it's a confirmed address, you have 0 protection.
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paws4God
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posted on January 4, 2003 07:11:46 PM new
Starting looking for differences in things and noticed email address is different on winner bidders reply and paypal notification. One is hotmail and the other bigpond which could be because the husband is in the military. Buyer said her husband would send payment through paypal. Would this be normal either?
Guess I can email and explain problem to buyer and see what she says.
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vvalhalla
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posted on January 4, 2003 07:14:09 PM new
Could easily be a stolen identity.
dd
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paws4God
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posted on January 4, 2003 07:22:02 PM new
Notification did not say "unconfirmed address". The message part on notification said please send to XXXXXX not my confirmed military address. Maybe she is his mistress or something. And again at paypal site said he is verified. I just think it is strange he would want it sent to the other address but they each have the same name or so the address says.
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trai
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posted on January 4, 2003 07:29:08 PM new
could be because the husband is in the military. Buyer said her husband would send payment through paypal. Would this be normal either?
Confirmed addy is good, however when you ship out of the U.S.A. you have no paypal seller protection at the best of times. Does not exist.
I have a lot of sales like this, so for me its normal. I take all of these deals on a one by one basis. So far so good. Never forget that you can get screwed over by a "buyer" right at home as there truly is no protection from any funds transfer service.
Email the party and see what they have to say.Then use common sense and go from there. If its for a larger sum then you can get them to pay you via bidpay as you are then protected.
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pointy
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posted on January 4, 2003 07:39:00 PM new
One thing that I look in cases like this at my cost/loss ratio. For example, if you paid $1, can replace for $1 or $2, and sold for $20, then ship. If you paid $18, can't replace at all immediately, and sold for $20, then don't ship until the buyer has made you comfortable.
[ edited by pointy on Jan 4, 2003 08:59 PM ]
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Libra63
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posted on January 4, 2003 07:55:28 PM new
When I get a PayPal payment with a confirmed address and the buyer send me an email asking to send to another I always write back and see why they want it sent to another address. I have sent to unconfirmed addresses and never had any problems. I think sometimes PayPal is a little to cautious. Then other times they close accounts on a whim. You can never second guess PayPal.
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tooltimes
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posted on January 4, 2003 08:49:26 PM new
I believe every international bidder has an unconfirmed address in PayPal's eyes. I get at least 10% - 20% of my US PayPal buyers with unconfirmed addresses too. I've always sent the stuff wherever the buyer wants it sent and no problems yet. If it was an expensive item I might write them though.
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stopwhining
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posted on January 5, 2003 07:30:15 AM new
why dont you just ship to confirmed addr and let them figure out how to ship it somewhere else.
or they can use bidpay.
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paws4God
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posted on January 5, 2003 08:01:40 AM new
posted by: stopwhining
why dont you just ship to confirmed addr and let them figure out how to ship it somewhere else.
or they can use bidpay.
On the notification page under NOTE: Please send to JaneXXXXXXXXXXXX,XXXXXXXXX etc. Not my paypal confirmed military address. Thanks
under SHIPPING ADDRESS: no address provided.
I emailed her and she said her husband is in the US Navy and is currently on his way to his new post in Maryland. She is based in Australia and has a business. You would think anyone with a business would have a credit card and know how to use paypal.
Anyway I told her I will send her package Monday morning. It is a $25.00 deal including postage so guess if I lose it its a lesson learned but it will probably be ok.
Thanks to everyone again....lots of good advice and learned many things.
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zathras11
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posted on January 5, 2003 11:36:56 AM new
Yes, all non-U.S. addresses are unconfirmed.
I already have a 5-day waiting period for
PayPal payments, to allow me to transfer
the money to my linked checking account and
away from PayPal's greedy little paws. I
list that for non-U.S. buyers, the waiting
period is double (or 10 days). I have also,
on occasion, shipped to U.S. military
personnel outside the U.S. under the non-U.S.
address policy (my brothers are both in the
military, one active duty, so...) Good luck!
---
"Cannot say. Saying, I would know. Do not
know, so cannot say". -- Zathras (Babylon 5)
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feasibleenterprises
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posted on January 6, 2003 12:11:16 AM new
This unconfirmed address thing is a bit of an issue. I, too take it on a case-by-case business.
Look at the feedback and recent activity. I have emailed other sellers (horrors) to check up on someone.
As far as zathras11's comments, PayPal's "greedy little hands" can extend to your bank account if there is any kind of chargeback.
I maintain a seperate account for all me eBay related transactions (including PayPal), and keep the balance as low as possible.
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stormypetr
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posted on January 6, 2003 06:07:46 AM new
Paypal can only go into your checking account for negative balances if you gave permission when you signed up. I believe the change was Oct 2001. If you signed up after that they could, before that they couldn't.
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msincognito
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posted on January 6, 2003 03:19:59 PM new
Just to remind folks ... there are many good reasons why someone might be using a verified but non-confirmed address.
Paypal will NOT confirm PO Boxes, even if the user also has a confirmed street address. (I just checked again to make sure this is still the case, and Paypal tells me it is.)
My front door opens almost directly onto a busy city street, and there is only a slot in the door for mail. I cannot receive packages at my home. I have to have a PO Box. At one point, a PP representative told me that if I moved my credit card statements to my PO Box for a month or so, I could THEN confirm that address, but another one later told me that if I did that the likely result was that the account would be canceled (and this is a very longstanding account with buyer and seller "reputation numbers" in the triple digits.) At any rate, I'm not moving my credit card statement; I only check my PO box when I'm expecting a package.
Even before I moved to my townhouse, I used a PO Box because I didn't feel particularly comfortable giving out my street address to strangers. A lot of single women feel that way, for good reason.
If you understand Paypal policies, you realize that the "confirmed address" business is a crock. It proves very little about a buyer's honesty; it's just one more way for Paypal to limit its liability.
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sanmar
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posted on January 6, 2003 07:50:18 PM new
I do it all the time!! Have never had a problem. I always put on a eCD so I know they actually received the item. I have 3 of them today & am shippng them tomorrow. One has 2 residences, one for winter & one for summer. Didn't think she had to change addresses with P/P.
\
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sparkz
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posted on January 6, 2003 09:13:05 PM new
Why not put a single line in your TOS stating that international bidders must pay by Bidpay? Then if they want it shipped to an address other than the cc address, Bidpay will do the footwork and determine if it's o.k. to ship.
The light at the end of the tunnel will turn out to be an oncoming train.
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meplz14
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posted on January 7, 2003 06:20:42 AM new
I've had trouble w/ unconfirmed addresses so now my auctions state: Paypal payment with CONFIRMED address only. If the winning bidder pays by PP and ask me to ship to an unconfirmed I then remind them of my auction policy that was clearly stated in the auction. So far, no problems after that!
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Billin84
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posted on January 7, 2003 11:28:14 AM new
Since paypal will not let me confirm my po box number, I pay for my auctions with cash and money orders. I am away from home during the day, so it is not convenient for me to use my home address.
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throughhiker
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posted on January 8, 2003 08:41:35 AM new
Here is another reason that confirmed addresses are not always practical. I move every three to six months due to my wifes job. We maintain an appartment with a reletive for several reasons, one of which is credit card bills. So this is my confirmed address. Many of my purchases are shipped to that address as I don't want to tote them around with me. But, if I purchase an item that I need/want with me, then I am requesting shipment to a non-confirmed address. I usually explain this when I request the unconfirmed address. So far I have had no problems and folks have gladly shipped to wherever I request.
I also will ship to any address folks request and have yet to have a problem. Over the hollidays I had several people buy as gifts and request direct shipment to the recipiant of the gift. No problem. It may partly depend on what you sell. Some products seem to attract more dishonest Buyers.
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msincognito
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posted on January 10, 2003 10:42:07 AM new
meplz14 - I would have no problem with someone like you who stated that objection up front in their auction. Sellers have a right to set whatever TOS they want. I'd be a trifle annoyed if a seller tried to include that restriction retroactively, however - I only bid on Paypal auctions any more, because I don't write checks and getting money orders is a pain.
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