posted on January 6, 2003 03:16:59 PM new
I got 2 emails this AM, one, saying they paid for the item (whatever?) then a second saying 'ok I'll pay again, just to get you off my back' (HUH?)
I found him in my database, he bought 2 items from me....... NINE months ago. One thing he paid, the other, we mutually agreed not to go through with the second item. Never filed any NPB things, nothing.
So this is what I get now, copied and pasting here... sorry its long!
If anyone gets to the very bottom, his complaint is there, about some Pioneer Receiver, I NEVER had one up for auction.
Could this be a scam? I have no clue why I'm involved, I did look it up and he paid with CC in April '02 through PayPal. ?????????
-------------------------------------------
Then please explain.....
Jim
Forwarded Message [ Save to my Yahoo! Briefcase | Download File ]
Date: Mon, 06 Jan 2003 08:39:44 -0800
To: [email protected]
Subject: Re: I want to resolve the non-paying bidder warning I received. 42010316 #US RD2 US (KMM68653322V71166L0KM)
From: "eBay Customer Support" <[email protected]>
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Hello,
Thank you for writing and drawing our attention to your concern in this
important matter.
I am sorry to hear of this unfortunate situation.
In light of the information you have provided, the bidding infraction
for this item has been removed from your record. If a similar situation
arises in the future, you are welcome to contact the seller by phone.
eBay allows the winning bidder and seller of an item to request each
others' contact information, including phone numbers. This feature can
be accessed through the following URL:
I have also removed the most recent warning assigned to your account as
you were not offered a ten day auction work through period. This has
effectively reinstated your membership with eBay.
In order to more fully wash your record of warnings, please contact the
seller below and work through the following trade:
Please have this seller drop us a quick note via the web form below:
http://pages.ebay.com/help/basics/select-RS.html
stating that the trade has been completed or they have released you
from
your obligations to purchase this product and we will remove the
warnings from your eBay record.
Thank you for being part of the eBay community. Your efforts in
resolving this situation are greatly appreciated.
Regards,
Aidan
Investigations Team
Safe Harbor Department
Original Message Follows:
-------------------------
Form Message
Subject: I want to resolve the non-paying bidder warning I received.
42010316 #US RD2 US
Item:
Message:
transduce
Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90; YComp
5.0.0.0)
The Pioneer receiver. Tried to contact seller on numerous occasions
with no response. Wanted to confirm shipping costs. NEVER received the
first two warnings!! ..Something is wrong..check my feedback!!!! If
this ever happens again, eBay will be gone forever from my life.
PLEASE
RESOLVE!!!!!!!!!!! NOW
posted on January 6, 2003 03:59:02 PM new
I was trying to figure it out, but I am going to sit back and see what others say. What I don't understand the two auctions that are mentioned have nothing to do with a Pioneer receiver or am I missing something. Good Luck with this one.
posted on January 6, 2003 04:03:57 PM new
Have to agree with fluffy on this one, just a deadbeat looking for a way in.
NearTheSea
I hope you have proof of shipping for the first item as they paid via CC. Sounds like they stiffed a few sellers and ebay[read stupid]will now welcome this deadbeat back by giving them a clean slate.
Sad part is that they do not know who they stiffed.
posted on January 6, 2003 04:35:18 PM new
Well whats confusing and weirder is the dates in the email from eBay: 3/11/02-3/22/02 I mean, thats a long time ago, I thought you couldn't file any NPB if it were 9 months ago (and btw, I didn't, now or back then)
Sure I used Delivery Confirmation, but I know I don't still have them, I believe 6 months is the longest I keep them....guess I thought wrong... how long should we keep them?
posted on January 6, 2003 04:43:26 PM new
They can try a chargeback but you KNOW that all disputes MUST be in writing to the CC company within 60 days of billing. So this is way beyond chargeback time limits. Even supposing the bank wanted to cooperate, the MasterCard and VISA regulations would severely limit them. Unless this was a very big dollar amount it wouldn't be worth the fee they'd have to pay to attempt to resolve the dispute. Trust me on this. I have 10+ years in CC customer service management. All this bozo will get is a form letter saying too late.
posted on January 6, 2003 05:00:38 PM new
I hope so! I had heard that chargebacks could occur after a year, and thought that sounded way too long.
He just wrote back! I can't believe it, he must be trying to get out of being suspended, I had replied back to him each time that 'you've got the wrong seller' so finally he just wrote:
__________________________________________
Thanks Shelly for staying in contact..... I will take eBay on by
myself... would appreciate your support should the need arise.....as
always, Jim
___________________________________________
MY SUPPORT? EEYIKES no way..... I just looked too at my blocked bidders list, and he's on it... I probably put him there for only going through with paying for the one item.... (9 months ago!) God I don't know anymore about some (a lot lately!) bidders!!
posted on January 6, 2003 07:10:05 PM new
Who in Hzxl can remember what happened 9 months ago?? I'll bet 9 out of 10 of you can't. I would block this jerks email & go on with your life. I can't believe there is anyone so far back in the woods as this one.
posted on January 6, 2003 07:37:39 PM new
One wonders why he's so hot to trot to get back in eBay's good graces. I shudder to think it, but perhaps he wants to sell.
Trust me on that chargeback stuff. I know what I'm talking about. I've helped a few sellers here get chargebacks reversed.
I keep a spreadsheet but I just throw all of my receipts into a box after a few weeks. Nine months ago...couldn't tell you.
posted on January 6, 2003 11:00:42 PM new
Thanks jensmome
I don't keep receipts long at all, but I have most everything in a database through Sellers Assistant, and only dump it after about 1 1/2 years or so! I don't do thousands of auctions obviously
So glad he can't do a chargeback, but it really bothers me the lengths people will go to stay or get back on ebay, and in no way, shape or form will I help him, no further contact with him!
