designsbylm
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posted on February 20, 2003 08:07:38 AM new
I just had a bid retraction on one of my auctions. The buyer entered that they were retracting because of "entering wrong bid amount". But the amount that was listed for this bidder was the next bid amount, so there was not an error. I just reviewed this buyer's feedback and they have 9 bid retractions in the last 7 days and 12 in the last month and it goes on from there. This bid stayed on my auction for a couple of days before it was retracted. Actually I think it was retracted within 24 hours of the end of the auction.
Is there a form or somewhere on ebay to have these people investigated. I know ebay says they will suspend a buyer for the over use of bid retraction. But do they?
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cramer
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posted on February 20, 2003 08:10:40 AM new
just be glad he retracted...block him from bidding and move on...
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iwannabuy
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posted on February 20, 2003 08:20:56 AM new
This same thing happened to me this week. This person also had a history of bid retractions, 4 in the past month. I understood the retraction rule to say that if you used 'entered wrong bid amount' as the reason for retraction, you would then need to bid again using the intended bid amount. I reported this person to ebay but I doubt it will do any good.
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ahc3
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posted on February 20, 2003 08:22:18 AM new
This is an area that ebay definitely needs to pay attention to. 9 retractions in 7 days is pretty unreal. There should be a way to have an account automatically suspended for excessive retraction, or at least put up for review by a real person. I would report them. I'm glad they instituted the 12 hour rule, but they need to do more.
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designsbylm
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posted on February 20, 2003 08:39:58 AM new
Yes, ebay did state that if the buyer uses the "wrong bid amount" that they had to immediately rebid.
Were did you go to report them iwannabuy?
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toasted36
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posted on February 20, 2003 09:03:58 AM new
I had some fruit cake newbie that bid like 7 times to get above the high bidder last week on one of my sales and then did a bid retraction and came back and just bid the amount she needed to be the high bidder and she did this all in about 10 mins....she won and paid fast so it worked out well.I think she just didn't want to look silly for bidding so many times.Could be harmless retractions they're just new .
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computerboy
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posted on February 20, 2003 09:26:22 AM new
We have reported instances of improper bid retractions to eBay and some users have been suspended as a result. The bidders that feel that they are free to place bids and remove bids as they please need to be removed from the website. This behavior is infectious and it is important that it not be allowed to continue. If you encounter instances of improper or abusive bid retraction, be sure to report it to eBay for proper action.
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kiara
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posted on February 20, 2003 09:29:37 AM new
Yes, ebay does suspend some of them and perhaps others get warnings.
It can be reported here:
http://pages.ebay.com/help/basics/select-RS.html?cs_direct=true
Member problems, bidding offenses, a bidder is retracting bids.
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iwannabuy
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posted on February 20, 2003 09:30:23 AM new
Here is where I reported it. Click on member offenses then bidding , then in the 3rd box there is one for retractions. I don't know how to post a link:
http://pages.ebay.com/help/basics/select-RS.html?cs_direct=true
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msincognito
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posted on February 20, 2003 11:38:01 AM new
I'm a little confused by both designsbylm and toasted36's posts. With proxy bidding, your winning bid should have only been one increment above the next-highest bid in any case ... right? In toasted36 's case, it sounds as if they bid a large amount to reveal the high bid of the previous bidder, then retracted that higher bid and re-bid using a one-increment increase (which is pretty skunky and kinda dumb if they were serious about getting an item, since there might be an autosnipe set to go off at T-3 seconds.) but since there were apparently no further bids, it sounds as if the auction finished exactly where it would have anyway.
In the same vein, I'm not sure how Designsbylm is sure that the retracted bid was only one increment above. The bidder could have actually entered a very high bid and then had second thoughts. I don't think you ever get to see another eBayer's maximum bid until they're outbid by someone else. (or have a bid that is less than one increment below their max.)
At any rate, I'd rather have the person go away (and have the chance to block them) than to have a potentially flaky bidder on my hands after the auction ends. But I'd still report them - might teach them to be a bit more responsible.
[ edited by msincognito on Feb 20, 2003 11:40 AM ]
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designsbylm
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posted on February 20, 2003 12:57:50 PM new
msincognito, to answer your question. The way I new that the bid as one increment higher than the previous bid is.... this bid stayed on the auction for several days as the highest bid. So I was able to see that it was the next bid amount. That's were I don't get it. The bid stayed there for a couple of days and then they retracted it just about 1.5 days before closing. But anyway this person seems to do this a lot. I have reported them. If it will do any good who knows.
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