posted on February 24, 2003 12:20:14 PM new
She got my EOA. Good. She sent the $$ also good. She e-mails me once a day. Not good. And worse, doesn't seem to get my e-mail replies. I understand some newbies need hand holding. But she is getting increasingly frantic as she thinks I'm ignoring her. I've replied to her using both of her AOL addresses. High priority and return receipt. Her purchase is going in the mail tomorrow and she should have it by Thursday. Other than calling her, which I don't want to do because of the newbie whacko factor, is there anything else I can do?
posted on February 24, 2003 12:51:12 PM new
jensmome,
Throughout my years of eBay experience... I've noticed that some ISP's are increasingly using mail filters to stop certain spam e-mail messages from clogging up their system. Unfortunately... a good number of legitimate e-mail messages are also blocked. AOL is notorious for this kind of practice. If you have an alternate e-mail address, you may wish to try sending the message from that. If you don't have an alternate e-mail address, I would recommend setting up one for these kinds of instances. (for example... my auction e-mails are sent out through a mail.com account... but it doesn't seem to get to everyone, so I use my work account to forward the messages to those that don't receive it.)
posted on February 24, 2003 01:18:12 PM new
Looks like I'll have to get another e-mail account. You'd think that AOL users would figure out that AOL isn't such a bargain when it does this stuff.
After those MSN Butterfly vs. Spam commercials I shudder to think what they'll filter.
posted on February 24, 2003 02:40:49 PM new
email filtering is a problem. I have clients who all of a sudden stop getting messages from their own domains because their email service (earthlink, at&t, etc.) decide that the domain is one that should be stopped. I would never subscribe to a service that automatically filtered my messages for me. I'd rather suffer through 100 spam messages (which I can filter on my end with my email program) than have one legitimate one blocked. I run all my email through my own server, no blocks at all.
posted on February 24, 2003 10:44:54 PM new
I've used AOL for years and to my knowledge I don't have my email filtered and believe me! i get PLENTY of email (my "old mail" bucket in AOL (2/21 - 2/24 has 525 emails in it) between listing and sold/not sold confirmations, PayPal notifications, questions to seller etc...I haven't had a problem with receiving email..perhaps this is just a "check is in the mail" sort of an excuse?? If an email has an attachment though i WILL NOT open it and delete it the minute i see it!
