posted on February 24, 2003 03:40:05 PM new
Last night I sold a two-piece milk-glass candy dish to a buyer with 0 feedback and sunglasses. I sent the usual EOA message. Here's what I got today:
Adele,
Is there a less expensive way to send this - like "book rate" or "media" or
whatever that is called?
(The shipment is 3#, from So. CA to Georgia, and shipping is more than the cost of the item.) I've replied in a pretty stern way. But I have a bad feeling about this and probably won't cut her much slack.
posted on February 24, 2003 03:51:01 PM new
Oh boy that sounds familiar. I had an expensive item that sold. I sent the winning email and recieved the reply, " sorry, cancel my bid, I found it cheaper somewhere else. Went through the entire NPB gammout and she didnt care. She just wanted it cheaper somewhere else. OH well, takes all kinds.
posted on February 24, 2003 04:02:52 PM new
with a capitol T and that rhymes with tough. Block the bidder file for NPB and give the negative. Good Luck
posted on February 24, 2003 04:23:13 PM new
Libra63
File for npb?? The deal is not yet over.
Roadsmith
Just tell them if you just stick a stamp on the item[ no box, no wrap] only then will it get cheaper shipping.
Best to tell them this is a good as it gets, no media etc. Then take it from there.
posted on February 24, 2003 05:07:41 PM new
Explain that Media mail is handled rougher than priority or even parcel besides that tell her it is against the USPS rules for you to do that and you will not lower yourself also she is trying to change the guidelines(TOS) of the auction and that is a no no also and that she placed a bid on the item knowing full well what the shipping was
posted on February 24, 2003 05:59:19 PM new
Hi Adele
I know exactly what your feeling, Just tell her the way it is.
Give her the weight, Give her a link to the Postal Web site, and be firm like you said you were.
She may not realize that media mail can not be used for items such as this.
When this happens to me I tell them how it has to be, and if they don't want to do it this way, then I give then the option of not purchaseing this item, and that I will file for my selling fees back from Ebay.........But there is nothing you can do about the cost of shipping.
Also, this was a question that she should have spoke to you before she placed her bid, not now that the auction is over.
I hope things go well for you, You are one of the Best Sellers I have had time to get to know. Be Well, Mar
posted on February 24, 2003 06:10:37 PM new
Oh, Yes, we'd be HAPPY to ship "BOOK RATE" -- just give me a day or so to print the auction photo & I'll ship that right out to ya!
Ralphie loves Mr Blonde:
"Are you gonna bark all day little doggie, or are you gonna bite?" http://tinyurl.com/5duz
posted on February 24, 2003 08:14:00 PM new
You guys are great! Thanks for your encouragement. Well, here's the upshot of it. She sent a message (which I'm copying, below) and has already paid through PayPal. I guess I was firm and stern enough! Here's her answer:
Thank you for your quick response! : ) I'm new to e-bay and never ship anything anywhere so, that is
good information you shared. I just had someone mention that method and wondered. Yes, you're
right.The distance does add to the postage and I would prefer that it be well packed as an intact piece
is more desirable than an insurance claim (*lol*). I'll use Paypal right now and take care of this. Thank
you. : )
