posted on March 30, 2003 10:13:26 PM new
I know this must have been addressed before so sorry for repeating a question. A buyer of mine just wrote to me in a panic because she has just been made a "Not A Registered Bidder" and she wants to know who to contact, especially who to phone, to get her account reinstated. Does anyone know where I can direct her? Thanks very much!
posted on March 30, 2003 11:26:55 PM new
Do you mean your friend is "Not a registered user"
When you said Bidder it sounds to me that she has bid on items & not paid or responded to the seller. If that's the case she needs to email the sellers, there would have to be at least three sellers to report her to eBay for non payment for her be NARU.
She can then see if the items are still available, pay for them, then ask the seller to contact eBay to remove the NPB against her.
If she was NARU for non payment she needs to contact the sellers, not eBay.
posted on March 31, 2003 08:07:39 AM new
Thanks for your reply mcjane, yes, I did mean "Not A Registered User". I don't actually know this bidder, I am just the last person she bought anything from before she was NARU'd. I guess getting NARU'd must be pretty traumatic for her. Thanks again.
posted on April 1, 2003 06:52:28 AM new
it should be in ebay email to her on how to get reinstated-fax a copy of ebay form requesting ebay reinstatement and a copy of govt issued id such as passport or driver license.
