posted on April 30, 2003 12:39:14 PM new
I wonder how many more unpleasant surprises Paypal has waiting for me. The moral of this story is to NEVER accept a Paypal payment from an unconfirmed Paypal address. Here's what I got from Paypal this morning:
Dear xxxxx xxxxx,
It has come to our attention that you may be the recipient of
potentially fraudulent funds. We have initiated an investigation
into this event. In the meantime, we have placed a
pending reversal on the funds in question until the
investigation is complete. This pending reversal will
show as a deduction in your available balance. In
the meantime, you are free to continue transacting using
your PayPal account.
If you have not delivered the goods or services related to this
transaction, we ask that you delay or stop delivery until our
investigation is complete as you may be liable for the amount
in question.
To assist us in our investigation and to determine if you qualify
for the Seller Protection Program, please send an email to
[email protected] with the following information:
1. The item, service or purpose of the purchase, and the
associated value;
2. The name and address given to you by the sender (if an
item was purchased);
3. If shipped, the company used for shipping, date of shipment,
and tracking number for the shipment;
4. Details of any other transactions related to the
transaction(s) in question;
5. A phone number where you can be reached during the day
and evening; and
6. Insurance information, if applicable.
Any additional information you have regarding this transaction,
such as email correspondence, will further help us to expedite our
investigation. Solving these cases helps us continue to offer
PayPal as a secure and cost-effective payment service. We
appreciate your cooperation and assistance.
Thank you,
The PayPal Account Review Department
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[ edited by ebayauctionguy on Apr 30, 2003 12:39 PM ]
