Libra63
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posted on May 28, 2003 06:55:55 AM new
I put a pin on with a reserve. Started the pin at 19.95 with a reserve of $100.00. I was testing to see how the bidding would go so that when I relisted it I had a starting point. Well I had two bids. Until!!!the very end. 6 seconds to go and someone bid and met the reserve. I send my WBN last night and this moring I wake up to an email that the bidder said she wanted to bid $26.00 but instead she bid $2,600 and of course that met my reserve but the kicker is she said she didn't hit the submit button. Ya right... This bidder has a good feed back of 1174 with 2 negatives. She is a seller mainly. She said she was going to go in and cancell her bid. Can she do that after the auction closes? Now what would all of you do...?
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capotasto
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posted on May 28, 2003 07:28:57 AM new
She can't cancel her bid once the auction is over - with 1174 FB doesn't she know that?
You should file for FVF with reason being both agreed to cancel sale, she won't get it on her record.
"I was testing to see how the bidding would go so that when I relisted it I had a starting point."
BTW that makes on sense, a reserve auction can't tell you how a no reserve auction will do.
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miscreant
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posted on May 28, 2003 08:07:05 AM new
What they didn't know was they could not cancel their bid in the last 12 hours. They were fishing for the reserve and got caught. File for deadbeat fees and forget the mutual agreement choice.
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fetish128
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posted on May 28, 2003 08:14:33 AM new
Question, how much of a $2600.00 sales worth of fees will the seller get back? fvf? e bay STILL makes money from this sale, correct? Whoaaaa, it's got to hurt!
SSSSSSSnap! Crackle and Pop!
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auctionace
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posted on May 28, 2003 08:46:35 AM new
Ebay always gets the insertion or listing fee unless they cancel an auction.
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inot
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posted on May 28, 2003 09:30:05 AM new
Fetish, if I read it correctly, the pin sold for $100.00 ( which was the reserve), not the "accidental" bid of $2600.00. But would'nt you still have to pay FVF on the $100.00 even if the transaction was amicably and mutually cancelled?
Will the buyer reimburse you for that fee as it was her mistake?
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mypostingid
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posted on May 28, 2003 02:09:04 PM new
It sure is a dilemma. Going from "happy dance" to "oh, crap!" in a matter of seconds. Not fun.
What was the auction at when she tried to bid $26.00 (as she claims)? It could be a snipe gone bad, or it could be buyer's---or, more likely, reseller's  ---remorse. With the bid coming in at 6 seconds to go, I'm inclined to believe she mis-sniped. Still, as a seller herself, she should at least offer to pay all your fees if she wants out of the deal. Only then would I consider the "mutually agreed" choice, which to me means "no harm, no foul." But, if she stuck me with the fees, I'd proceed with the normal NPB process.
Hope the pin brings more the next time around! Good luck.
MPI
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mypostingid
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posted on May 28, 2003 02:13:28 PM new
Inot: you get the FVF credit if you choose to cancel the transaction by mutual agreement. There is no strike against the buyer, though. And, you are still out your listing fees.
In the case of a reserve auction, you get the reserve fees back if the reserve is met. Not sure if they charge it again if the transaction is cancelled. Anyone know?
MPI
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fetish128
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posted on May 28, 2003 03:09:17 PM new
$2600.00 is what I read. Which, LOL, of course met her resrve. About 26 times more than she EVER dreamed.
SSSSSSSnap! Crackle and Pop!
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Libra63
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posted on May 28, 2003 06:47:43 PM new
Sorry I haven't been back sooner but I just finished coming from a Brownie meeting and before that emptied out my Mall space after 17 years. My postingid- When she tried to bid her $26.00 the bid was $25.00.
Following is the email I received from the buyer. I have no idea why the $2,600.00 didn't show up as the winning bid, only the reserve price was met so the price was only $100.00. I wonder, when a bidder bids to try and find the reserve price does the bidding stop there for them and the rest is put into the bank and when someone bids there bid is overridden by the person making the reserve?
I am not sure how to handle this transaction. When I saw your brooch, I intended to bid $26.00 but did in fact actually bid $2,600.00. When the bid came up (which was BEFORE I pushed the "submit" button), I saw the mistake and did NOT push the submit button. Since the listing did not show me as the high bidder, I assumed the matter was ended. This morning, I note I did purchase this piece, albeit inadvertently for $100.00. I will retract this bid especially since I never hit the "submit" button. I just wanted to advise you beforehand why I am retracting this bid. I am very sorry for this incident.
--------------------
I wrote to her a email which is very short and to the point a I had so much to do today. This is what I wrote.
Good Morning,
Please go in and try and cancell your bid. I doubt if you can after the
auction has ended. I will leave this up to you. When I get a notice from
ebay I will respond.
I wasn't in to good a mood at that point. Do you think I should write anything else to her or just wait?
Thanks for all the responses. There will be a garage sale Friday and Saturday to get rid of the junque from my Mall space. Everyone invited.
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capotasto
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posted on May 28, 2003 07:12:32 PM new
Sounds like the seller doesn't know how bid cancellation works either.
The blind leading the blind.
(edited to add snappy comment.)
[ edited by capotasto on May 28, 2003 07:13 PM ]
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neglus
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posted on May 28, 2003 07:16:49 PM new
I think you should try to recover your fees and let her off the hook....i know my husband was bidding in a european auction and asked me to put in a higher bid for him....the commas and decimals mean different things over there and I ended up bidding something like $5,000 for a stamp when i meant to bid $50...i had to retract the bid as i didnt want to risk not being able to reach the seller in time to cancel it! Accidents do happen! She probably forgot to refresh her screen which would show her as a high bidder...I'd give her the benefit of the doubt and send her an email asking for your fees at this point.
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Libra63
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posted on May 28, 2003 07:17:08 PM new
cap-you can be snappy all you want. It is my auction, buyer bid wrong. Tell me why should I cancell the auction? You seem to have many snappy uncalled for comments....
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miscreant
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posted on May 28, 2003 07:18:27 PM new
did NOT push the submit button
Excuse 1F in the deadbeat handbook. File for final value fees from ebay and tell her to take it to them. She will whine and cry you to death if you let her. Bet she has at least one deadbeat notice in her file and has talked other sellers out of filing.
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capotasto
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posted on May 28, 2003 07:21:21 PM new
"You seem to have many snappy uncalled for comments...."
Thank you libra for the "snappy" description of my comments, but I try to see that they are indeed called for...
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kiara
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posted on May 28, 2003 07:29:43 PM new
Libra63, I think your buyer has bid on enough auctions in the last month to know what she is doing. I have a feeling she sniped it at a high enough bid to win over other bidders but expected the reserve to be lower than it was. Now she has regrets.
Actually ebay will have a record of her bid as they always send an e-mail bid confirmation notice to the bidder and it states the current bid and the maximum bid.
Perhaps let your buyer know that ebay has a record and they will check it out as they will know if she bid $2600 max.
I could be wrong and maybe there was a glitch but if this happened to me I'd just turn it over to ebay to decide.
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fetish128
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posted on May 28, 2003 07:33:59 PM new
This is why it would be soooooooooo nice to be able to SEE the amount of NPB filings they have on them,,,,3,,,,,,poof! History! e bay! WE,,,,sellers, NEED, that feature! Right on the score card. Next to the CITY, they signed up from. United States? That really narrows it down.
Where did that JACKWEBB ZIP CODE guy go? He yelled about the City of sign up too. At Least they gave us a ZIP CODE out of his rants.
SSSSSSSnap! Crackle and Pop!
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Libra63
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posted on May 29, 2003 08:53:29 AM new
Update-I am letting her back out of the auction but the downside is that it will take the length of the NPB. I think that is 17 days. What a downer so now I can't relist until after that. The site says you have to start the NPB and at the end you will click mutually agree to not complete the auction. I have no idea why eBay doesn't have something else for that but I guess they want to make sure that that is what the seller and buyer want to do. The buyer wrote customer service so I am waiting to hear what they say. The only thing I won't get back is my listing fees and since I am relisting it that is okay. As some of you might not think I am a really easy parttime seller. I refund when there is anykind of problem of which I have had only two in 3 years.
Thanks for all your suggestions.
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kiara
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posted on May 29, 2003 08:55:06 AM new
libra, I think you can relist right away. Good luck this time.
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chathamsue
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posted on May 29, 2003 03:26:32 PM new
Libra-
You have to wait 7 days from the close of the auction. Then file for FVF credit, click on "mutually agreed" or however ebay words it. Credit is issued immediately. I just did one & this is exactly how I did it.
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sapington
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posted on May 29, 2003 04:14:29 PM new
It will actually save you a little money even losing the listing fee. The reserve fee of $1 would be refunded. So instead of having a $1.30 ebay fee and not selling, now you only have the $.30 listing fee.
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fetish128
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posted on May 29, 2003 04:53:26 PM new
Wait! 7 days for what? It's your property the Varmin did'nt pay so get it relisted.
SSSSSSSnap! Crackle and Pop!
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Libra63
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posted on May 29, 2003 09:32:09 PM new
Thanks Chathamsue for the info. Thats better than 17 days.
I will make a bet that buyer won't snipe for quite some time. I have had winners that use a sniping service, maybe she should try that. I don't understand why she tried sniping at $26.00 because the bid was at $25.00 and I started the auction at $19.00. I doubt if any seller puts a reserve that close to a starting bid. I might be wrong as I have been many times.
Thanks again for all your help.
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rarriffle
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posted on May 30, 2003 03:53:40 AM new
when it is a mutual agreement, I don't think you even have to wait 7 days. they email the buyer to make sure it is a mutual agreement and refund your fvf.
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trai
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posted on May 30, 2003 09:11:10 AM new
Libra63
You do not have to wait seven days or even 30 seconds to relist.
The buyer wrote customer service so I am waiting to hear what they say.
It sounds like you didn't trust the buyer to begin with so you should be contacting customer service and not them. Why are you turning control over to them? What if she didn't tell you the truth about the bid, do you expect her to tell the truth about what ebay says? This is also a seller and knows better.
I would rather hear from ebay myself as to what this bid actually was so I could have the option of putting her on my block bidder list. I feel she's playing games with you.
I wouldn't be eating the fees on this, make them pay up at least that.
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