Home  >  Community  >  The eBay Outlook  >  Abusive Buyer - Help!


<< previous topic post new topic post reply next topic >>
 tammysue68
 
posted on July 19, 2003 12:42:48 PM new
I’ve been an eBay seller for a relatively short time, less than 5 months. But, I’m proud of my 100% positive feedback rating from about 160 feedbacks.

I have an extremely abusive buyer. First, he wanted me to end two auctions early, which I refused to do. Then, he sent a sarcastic note with his payment. Today, I received an email from him complaining about the condition of the items I sold him (it was all false). I wrote him back and said that I would refund his money upon return of the shirts. I received a horrendous email reply, which, among other things stated that “all eBay sellers try to cheat buyers” and “eat sh*t and die”.

I looked up his feedback profile and it is terrible. As a buyer he has 8 negatives, 4 in the last 6 months. The recurring theme of the seller feedbacks is his abusive behavior.

I have saved all of the emails from him and want to contact eBay concerning his behavior. Could someone “walk me through” how I should do that with eBay? This guy should be at least suspended, if not banned altogether.

Thanks much.

 
 sanmar
 
posted on July 19, 2003 12:48:58 PM new
Go into eBay Community, click on answers. Put your question in & you will get the info you need to file a complaint.

 
 kiara
 
posted on July 19, 2003 12:50:53 PM new
You may be able to find some help here. Forward the e-mails to ebay with full headers.

http://pages.ebay.com/help/policies/rfe-unwelcome-email-offensive.html

 
 tomwiii
 
posted on July 19, 2003 02:14:18 PM new
Boy! That IS abusive!

I usually tone my language down to the much more socially acceptable:

"Eat s*it & bark at the moon!"

Guess some people just ain't got no class!




Ralphie loves Mr Blonde:
"Are you gonna bark all day little doggie, or are you gonna bite?"
http://tinyurl.com/5duz

[ edited by tomwiii on Jul 19, 2003 02:14 PM ]
 
 AuctionAce
 
posted on July 19, 2003 04:23:11 PM new
Don't be surprised when ebay does nothing about it though.


----------------------------------
-------------- sig file ----------------------------
"Any man worth his salt will stick up for what he believes right, but it takes a slightly better man to acknowledge instantly and without reservation that he is in error."
- Andrew Jackson
 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2024  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!