posted on August 5, 2003 01:18:44 PM new
I just received an email from a winner of one of the auction listings that ended last night.
Norton popped up and said it had detected the bugbear? or somthing like that virus in it. I have never had this happen before so not sure what it does now.
It said it could not repair it. But it did ask if I wanted to quarantine it. I don't see anywhere to delete it so what happens now?
Is it sitting on my commuter in quarantine forever?
posted on August 5, 2003 01:37:42 PM new
Norton sends it to quarantine. I can't remember off hand but you need to open the Norton Anti-virus and it will have a place that says quarantine. Above the listed virus it says submit and you click on that and it sends the information to Norton then you can click on delete and Norton will delete the bug. That may be about as clear as mud but maybe someone else can explain it better. Hope it helps some though.
posted on August 5, 2003 05:21:48 PM new
Open Norton & it will show you what is in quarantine & ask you if you want the file deleted. Just click on yes & it will be gone.
posted on August 6, 2003 08:50:40 PM new
You should be careful about deleting files. What you are doing is deleting operating files on your computer and over time can effect how your computer runs. You are better off leaving it in quarantine. Then after everytime you update your Norton, go back and see if Norton can repair it. Over time, most files can be fixed and rid of the virus and you won't lose the files and your computer will keep running like it should. Only delete files if Norton says to do so. Otherwise quarantine then and wait till the fix comes around.
posted on August 6, 2003 11:14:13 PM new
Stonecold: Next time!
I just wanted to be rid of it. But, my computer has had problems for months anyway (not virus related) and I need to reformat so whatever I deleted couldn't hurt it much.
