paws4God
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posted on September 25, 2003 10:42:42 AM new
Sold a pair of shoes that were worn maybe once and they looked brand new.......no flaws at all. Sold them for the opening bid which I set too low ($5.99), but that's my problem. I deleted the pics from Vendio the day I mailed the shoes. A week later I get an email from the buyer saying:
"Were you aware that there are no tips on these heals? These shoes can not be worn until I find a shoe repair shop!!!"
Thank the Lord I didn't delete the pics from my hard drive so I upload them again to vendio. Sure enough the heel tips are there intact looking brand new. So I email the buyer and tell her to look at the photos in the auction and they appear to be there unless I'm missing something. I always do my best to give an honest description but if something is wrong we can work it out.
Haven't heard from her since I sent the email. She got caught trying to scam me. A lesson learned......NEVER DELETE PICS UNTIL FEEDBACK IS GIVEN BY THE BUYER.
I have not left FB yet and trying to decide if I should tell the world she can be difficult and dishonest. I know she will lie and say I sold her defective shoes. She has great FB so I don't understand her problem. I have 641 FB with 1 neg....should I risk neg #2 and give her what she has coming?
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trai
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posted on September 25, 2003 11:20:19 AM new
At this stage I would not leave anything as yet. Just bide your time and see how this plays out.
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AuctionAce
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posted on September 25, 2003 11:34:26 AM new
I can not understand why some sellers delete the photos right after an auction unless there is a severe shortage of image hosting space. I leave the photos up for the buyer to see the item and also so that other ebayers researching stuff can see what my item looked like. They can steal the image and link all they want. ( most are one-of-a-kind stuff anyway )
In this case I wouldn't leave any feedback at all unless she fires the first shot. A lot of buyers buy similar stuff and confuse what they bought with other similar stuff that they bought. I try to always give the buyer the benefit-of-the-doubt.
-------------- sig file ----------- Most costume jewelry is unsigned. After all, the vast majority of it was made to be worn a few times, then discarded. It wasn't made to be durable. --- The Fluffster
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leapfrogger
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posted on September 25, 2003 12:30:14 PM new
I always delete pics from vendio after I mail the item but I keep a copy of it on my computer hard drive. I do this to stay in control of my pictures!
Don't neg her unless she gives you feedback that is anything less than positive.
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fluffythewondercat
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posted on September 25, 2003 12:58:49 PM new
paws4God: I'm sorry this happened to you. It's always a shock when a high FB buyer turns out to be a chiseler.
You can bet you're not the first seller she's tried this on. The others were just too gutless to neg her.
Our motto: Bright and shiny baubles for persons with low impulse control.
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rarriffle
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posted on September 25, 2003 01:00:29 PM new
I'm with AuctionAce on this one. I always leave the pics up until the buyer has received the item.
I like to buy miscellaneous lots of jewelry and other items. I want to see what I bought when it gets there. If it is damaged, I look at the pic to see if it was damaged when I bid on it.
this has saved my butt on a few occasions as a seller...and doesn't cost any money to leave it there.
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AuctionAce
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posted on September 25, 2003 01:39:28 PM new
If I were to win an auction that had a lot of something I wouldn't count on the seller leaving the photos up. You can copy the photo(s) and name them the auction number and put them in a special file. When the auction items arrive and the photo has been deleted by the seller then you still have your copy of the photos to look at.
If I was selling something that was also sold by other sellers I would place watermark or similar on the photo. That won't stop all photo theives but will stop the overwhelming majority.
-------------- sig file ----------- Most costume jewelry is unsigned. After all, the vast majority of it was made to be worn a few times, then discarded. It wasn't made to be durable. --- The Fluffster
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Roadsmith
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posted on September 25, 2003 02:53:22 PM new
I leave my photos in Vendio until I hear from the buyer that the item arrived and all is well. Then I delete them from Vendio but save them in my hard drive for a long time for just such problems as you've had here.
I feel I have to delete them from Vendio because otherwise they clog my photo list so much that there's too much to go through when listing the new auctions. I would also rather not have them stolen by some other seller!
___________________________________
"Practically speaking, a life that is vowed to simplicity, appropriate boldness, good humour, gratitude, unstinting work and play, and lots of walking, brings us close to the actually existing world and its wholeness." --Gary Snyder
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ahc3
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posted on September 25, 2003 02:54:43 PM new
I always keep a copy of the photo, I have them going back 6 years. If storage on the hard drive was a problem (and for me it is not, I have only used 10% of mine since I only use it for business, not games) you can always back up on CD-Rom.
I would not leave fb here - Why ask for a second neg, do you think you will be helping other sellers by doing so?
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amber
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posted on September 25, 2003 03:02:39 PM new
I always delete my pictures a couple of days after the auction closes. Why? Because I sell craft books, and often put on 10-14 pictures of items in the book, but I have found people like to steal them, and then I get charged 10 cents each by Vendio because the auction is not listed through Vendio. So I can get $1.20 plus on my bill, plus the hours it takes me to scan. Of course, I can stop people copying them while the auction is running, but most times it has been after it has closed. I always keep my pictures because I often get repeat books, and would be happy to send them to the buyer, in over 5,000 transactions, I've never had that request.
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fluffythewondercat
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posted on September 25, 2003 03:09:35 PM new
I have found people like to steal them, and then I get charged 10 cents each by Vendio because the auction is not listed through Vendio.
Is this true? Wow. I had no idea.
Are there any high-volume sellers using Vendio? Seems like they'd have to spend too much time managing their photos.
Our motto: Bright and shiny baubles for persons with low impulse control.
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AuctionAce
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posted on September 25, 2003 03:25:30 PM new
I would have thought that Vendio fixed that glitch years ago when it was reported on this board.
-------------- sig file ----------- Most costume jewelry is unsigned. After all, the vast majority of it was made to be worn a few times, then discarded. It wasn't made to be durable. --- The Fluffster
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neroter12
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posted on September 25, 2003 04:36:34 PM new
How can people steal your images from your account at Vendio and use them on auction and you get charged?? If this is correct, this is a major major flaw in vendio and I will have reconsider using this service.
On thread; Paws, I bet you feeling like leaving a neg. Know I would too. Seems no matter what you do with the FB on this transaction you are going to be wrong. (Wrong to self for not leaving it after she tried to bait you; wrong to get a retailitory if you do; and wrong to other sellers if you leave nothing. oh well..... Time for a drink or something 
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AuctionAce
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posted on September 25, 2003 05:31:20 PM new
Tessa, as I remember it, the sellers use the photo link in their auctions and Vendio/AW charges a dime per use to the Vendio owner of the photo link.
Stealing the old-fashioned way with the right-button mouse doesn't incur the dime VD billing.
-------------- sig file ----------- Most costume jewelry is unsigned. After all, the vast majority of it was made to be worn a few times, then discarded. It wasn't made to be durable. --- The Fluffster
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Roadsmith
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posted on September 25, 2003 05:49:19 PM new
Gee, I sure would like some more clarification and assurances on this photo-stealing business. It's alarming to me.
___________________________________
"Practically speaking, a life that is vowed to simplicity, appropriate boldness, good humour, gratitude, unstinting work and play, and lots of walking, brings us close to the actually existing world and its wholeness." --Gary Snyder
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neroter12
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posted on September 25, 2003 06:52:55 PM new
Thanks, Ace. I guess I should ask somebody if they can still do that?? But as you said you thought they had that fixed? Its one thing if they steal the image, but I'll be damned if I have to pay for it!
Now you got me wondering. One of auctions the pictures came out really nice and there is like 75 hits on it and 5 bids. (Its a popular catagory with this item selling pretty frequently.) I wonder if they are gonna try to use my image now!? ...Sh**, get one thing good and somebody wants to rip ya off with it!
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AuctionAce
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posted on September 25, 2003 07:10:31 PM new
Here's an old AW link
http://www.vendio.com/mesg/read.html?num=2&id=444662&thread=444607
posted on January 5, 2002 09:07:23 PM
--------------------------------------------------------------------------------
Billy,
Check your AW statement. You are being charged for that picture he stole. You paid .10 to launch your auction, but you are also being charge another .10 for him to link to your picture. It was a lot easier to spot when AW was only charging a nickle per auction, it made those dime attachment fees stand out like a sore thumb. Now it's easy to overlook if you're not overly dilligent.
-------------- sig file ----------- Most costume jewelry is unsigned. After all, the vast majority of it was made to be worn a few times, then discarded. It wasn't made to be durable. --- The Fluffster
[ edited by AuctionAce on Sep 25, 2003 07:12 PM ]
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Libra63
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posted on September 25, 2003 07:58:30 PM new
All people have to do to steal an image is rt click the picture and you get a drop down box and about 1/3 of the way down it will ask you save picture as. You click that and it will ask you where you want it saved to a floppy which I am sure that is what they do. Then they edit what they want and put them in their auctions under their name. It doesn't cost you anything if that is the way they do it, welll it does because you have put in your time and done all the work. To me that's worth about a million bucks. My time is worth money...
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AuctionAce
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posted on September 25, 2003 08:00:03 PM new
Tessa, as I remember it, the sellers use the photo link in their auctions and Vendio/AW charges a dime per use to the Vendio owner of the photo link.
Stealing the old-fashioned way with the right-button mouse doesn't incur the dime VD billing.
-------------- sig file ----------- Most costume jewelry is unsigned. After all, the vast majority of it was made to be worn a few times, then discarded. It wasn't made to be durable. --- The Fluffster
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Libra63
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posted on September 25, 2003 08:00:16 PM new
BTW you aren't charged if they do it that way. Only if they link from your picture.
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sparkz
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posted on September 25, 2003 08:30:29 PM new
Linking to a Vendio account to steal a picture has always been a problem. Same goes for just about any other image host. If Ebay can retrieve it, so can anyone else who sees it. It will cost you a dime every time they do it. If you can catch them in the act, you can have more fun than you could ever buy anywhere else for a dime
The light at the end of the tunnel will turn out to be an oncoming train.
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AuctionAce
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posted on September 25, 2003 10:31:57 PM new
The other image hosts don't charge you a dime per incident. Vendio has never fixed it?
-------------- sig file ----------- Most costume jewelry is unsigned. After all, the vast majority of it was made to be worn a few times, then discarded. It wasn't made to be durable. --- The Fluffster
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paloma91
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posted on September 25, 2003 10:39:06 PM new
dont leave fb yet. Wait and see what they do first. That's my vote!
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sparkz
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posted on September 25, 2003 10:52:40 PM new
Ace..It's a cache22 situation. It can't really be fixed unless they drop a feature that appeals to a very broad section of their user base. That feature is to be able to store pictures on the Vendio system and pay only when one is actually launched to an auction. This is very valuable to the occasional or small seller that can't justify signing up for a plan. It's also a great backup for when the API crashes or some other problem occurs that prevents launching auctions from Vendio. It allows you to continue listing auctions through their Legacy system while everyone else is on the Sales manager forum screaming at the techs and moderators about how much money they are losing. I've used it many times and I hope they keep it the way it is. I'll continue to watch my Vendio statements and if I detect a thief, I'll go through the fee refund process (after I extract my ounce of flesh from the thief).
The light at the end of the tunnel will turn out to be an oncoming train.
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AuctionAce
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posted on September 25, 2003 11:07:15 PM new
How about boomspeed? 100 megs for $6 month. No chance of geting dimed to death. Use the first free ebay hosting image and boomspeed image(s) for double insurance against losing your image. There are several other image hosters besides boomspeed that are inexpensive and reliable.
-------------- sig file ----------- Most costume jewelry is unsigned. After all, the vast majority of it was made to be worn a few times, then discarded. It wasn't made to be durable. --- The Fluffster
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Roadsmith
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posted on September 25, 2003 11:35:17 PM new
I have a question! I'm signed up with Vendio for the Sales Manager program, and images are free. Am I right in assuming that even if someone steals a picture of mine, Vendio won't charge me for it? (Or would that be an Ebay extra-photo charge?)
___________________________________
"Practically speaking, a life that is vowed to simplicity, appropriate boldness, good humour, gratitude, unstinting work and play, and lots of walking, brings us close to the actually existing world and its wholeness." --Gary Snyder
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