posted on October 13, 2003 07:29:35 AM new
What do you do? I have sent winning bidder emails to a bidder and all of them are returned to me saying that the users EMAIL box is at its limit. What next? How do I contact the winning bidder? I guess I will just wait for him to contact me. Any other ideas. thanks.
posted on October 13, 2003 08:03:19 AM new
Morning - You have a couple of options. You can go to the 'site map' [at the top of any ebay page] and scroll down [I believe it's on the left hand column] until you see something alone the line of 'buyer/seller contact info'. That will take you to an online form where you can notify ebay the buyers email is bouncing back. They will check it out.
OR a much simpler way would be to pull up the buyers phone number and make contact that way.
posted on October 13, 2003 08:37:36 AM new
I think the problem often arises when an infrequent ebay bidder wins or buys item(s) after being idle on ebay for many months. Either their email address has changed or the email address they registered at ebay with was a free email address that has filled with spam because they rarely use it.
If ebay could make a popup on all bids or buys that says " Is your ebay registered email address correct? " it would eliminate most of these types of problems.
Remember that phone calls can be expensive and most homes have an answering machine if you choose that option.
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