lifeizgood
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posted on October 21, 2003 08:25:09 PM new
Is there a way to enter a Customs Form # at the USPS web site and see what's going on with it? Mailed something AirMail on 10/1 and it has not arrived.
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Libra63
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posted on October 21, 2003 09:22:25 PM new
I really doubt it since nobody but your postal clerk knows the number. When you attach you customs form to your package and the clerk tears off the loose end it remains at that post office. You can go their and talk with them about it and see what they say. But the number on the customs form is never scanned.
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lifeizgood
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posted on October 21, 2003 09:37:02 PM new
I actually have the customs # on my payment receipt. That was why I asked.
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whatnot3
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posted on October 21, 2003 10:03:29 PM new
I think the only thing you can do is send the number to the buyer so they can try finding out if it is stuck in customs.
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AuctionAce
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posted on October 21, 2003 10:04:49 PM new
I was in line at the post office the other day and a guy was asking about an international shipment that hadn't arrived in a month or two. The clerk told him there was no tracking possible and that they kept the cusom form stubs for only a week. I got the feeling that there was no way they were going to look up the form and it wouldn't matter anyway as there is no tracking with just a customs form.
Sellers are at the mercy of the honesty of the international buyer. Many sellers add a phrase such as 'not responsible for lost international shipments' in their auction descriptions.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
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whatnot3
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posted on October 21, 2003 10:12:11 PM new
If you insured it, they will try tracing it but won't even start till after 90 days from when it was mailed.
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AuctionAce
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posted on October 22, 2003 08:28:43 AM new
Many countries do not have insurance but if you did insure they should try to trace it.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
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lifeizgood
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posted on October 22, 2003 10:12:23 AM new
Thanks for the answers. I just started accepting bids from Canada, and I state in my auctions that insurance is NOT an option, and that it's a risk that they must be willing to accept. So hopefully she will receive it soon. A package I mailed to her on 10/10 has already arrived. Hopefully the one I mailed on 10/1 will show up soon.
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AuctionAce
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posted on October 22, 2003 10:30:06 AM new
Three weeks or more to Canada is not unusual. It may be a remote region ( seems most of Canada is remote ). 
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
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yisgood
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posted on October 22, 2003 10:37:51 AM new
I once got an email from a Canadian customer asking about a package I had sent three weeks before. I scanned and sent him a copy of the postal receipt and told him that the holdup was undoubtedly at Customs. He then emailed back to say that Customs told him it had definitely not arrived in Canada. I told him that if it hadnt shown up in another week, I would send him another one. About a week later, it showed up and he was able to tell that it had arrived in Canada about 3 days after I mailed it and had been held up in Customs for over 3 weeks. At least he was nice enough to let me know.
So far in thousands of packages I shipped to the US and elsewhere via the Postal Service, only one has ever been lost and it was going overseas.
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kiara
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posted on October 22, 2003 12:44:37 PM new
It may be a remote region ( seems most of Canada is remote ).
Auctionace, another one of your worldy replies. 
Even though Canada is a large country, most of it is settled right along the US border. But then you even thought the NASA map that I showed you was wrong, didn't you? Perhaps get out of your computer chair and travel a bit or Google some info?
lifeizgood, tell your customer to check with Customs. Most packages go through very quickly but the odd one is detained.
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lifeizgood
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posted on October 23, 2003 04:31:36 PM new
She received it today. All is well.
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wgm
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posted on October 23, 2003 04:36:25 PM new
Our post office here scans the customs forms, and I don't think we are by any means ahead of anyone (South Carolina).
I asked the clerk about tracing customs forms, and there is a way to it...but it is time-consuming; and according to her, most clerks don't want to bothered with it.
If it wasn't meant to be scanned, it wouldn't have a bar code and unique number on it
"I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the blanket of the very freedom I provide and then questions the manner in which I provide it." - A Few Good Men
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