posted on November 3, 2003 04:31:36 PM new
Has anyone been to the NEW "service" page for ebay.??? I just went and they have "changed" it and now I can not find Safe Harbor ???
I need to turn in someone with false contact and also see if I can get a Neg removed...
Can anyone offer any help... I am not finding it... Maybe blind tonight, New where it was on the "old" page....LOL
posted on November 3, 2003 04:35:56 PM new
Update ::: 11-6-03
I have a renewed faith in ebay's system
They removed the neg feedback that the seller left for me.
Made my day !!!!!!!!!!!
After reviewing your request, we have found that the requirements for
removal have been met. The feedback has been removed in accordance with
our Feedback Removal Policy.
[ edited by wrightsracing on Nov 6, 2003 02:36 PM ]
posted on November 3, 2003 05:03:01 PM new
Good Luck on getting them to do anything.
I showed EVIDENCE!
They are for the most part, CLUELESS or could CARE LESS.
posted on November 3, 2003 05:19:47 PM new
About your neg getting removed. If you are right that you don't deserve the neg and left the other Ebayer a neg in return. If that is the case you will have to pay Ebay through (Square Trade) to remove the unjust neg received and what is worse you will also have to agree to remove the neg you left the bad guy. Or nothing will get done except Ebay collects more of your money. Great system ha ha ha a REAL JOKE
posted on November 3, 2003 06:02:57 PM new
Time will tell if they do anything..
I am turning both in every day, til I get a response back from a live person....
I also know how it feel to be riped off, from a seller that does nothing....Recd item damaged... told her right away.... Nothing.... sent another email... nothing...
I couldn't sleep at night acting that way....Grrr...If I have a problem with a buyer .." I " Myself as the seller,, take care of it.. and I do it right away....I don't sit by and do Nothing...
No email communication threw out the whole thing...Does not answer the phone,, and I called several times/left messages...NOTHING..... but she can sure respond to a Neg feedback left for him/her.
Yes I did leave her a neg... and she in turn left me a neg... Even if it does not get removed... I feel better just for leaving it.....Will hurt her more then me..
posted on November 3, 2003 06:31:33 PM newAbout your neg getting removed. If you are right that you don't deserve the neg and left the other Ebayer a neg in return. If that is the case you will have to pay Ebay through (Square Trade) to remove the unjust neg received and what is worse you will also have to agree to remove the neg you left the bad guy. Or nothing will get done except Ebay collects more of your money. Great system ha ha ha a REAL JOKE
Good. You shouldn't be leaving retalitory negs anyway.
posted on November 3, 2003 07:55:48 PM new
wrightsraceing, question, how many feedbacks did the seller have? Did they have a good feedback record? I mostly sell but from time to time I do buy and knock on wood its all been very good. I make sure I check out the seller before I bid. As a seller I have to from time to time cancel a bid from a bad buyer or buyer seller combo.
posted on November 3, 2003 08:05:08 PM new
Send EVERYTHING to [email protected] worked for me, they are REALLY,,,,,Safe harbor...I got a LIVE response back over a situation.
posted on November 3, 2003 08:45:48 PM new
I did look at her feedback and it is mostly good, 280 feeds but had 6 negs. I went and read a few of the negs.. and figured bad buyers.. We all get them.. I did not check them all.I should have, as there is one that states..."does not handle problems".
I guess I should have read between the lines in the feedback also, as no one did mention good communication.
I can live with not getting a email or 2 during the transaction, but if there is a problem...Take care of it.. and email me back.I did make a claim with fed-x, and am not sure if they will pay or not.{I was waiting for the seller to handle it,, she didn't}The seller did not turn it in, as they had no record of it filed.
I email for everything,and check my email everyday and answer each one. My buyers are happy with my service and my items.
