stonecold613
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posted on November 3, 2003 06:29:27 PM new
I for the first time in a very long time bid on an item and was the winner. (I am usually only a seller)
Of course it was a powerseller.(first mistake)
Anyway, four days after the auction closed I still hadn't received any notification from the seller. Keep in mind my buyer id and seller id is different so my buyer id e-mail address isn't cluttered with tons of Spam. So I e-mail the seller to send the purchase info. Two days later I get a check your e-mail, I sent it reply. I understand that as I often get that response from buyers that they didn't get the e-mail when I send them personally. No automated crap from me.
Anyway, I e-mail back to let him know it did not arrive and to resend the info. Again, two days pass and I get a PayPal invoice. Fine and dandy except there is no name or address to where the payment is going. What a horrible system. As a buyer, I want to know where my money is being sent. Second point is the seller states clearly in the auction that they take checks, money orders ect. If no address, how do I send it? The paypal invoice really sucks and needs a major overhaul. It desperately needs the name and address of the seller for buyer protection. It is now very clear as to why so many buyers are leaving the online markets for brick and mortar stores. Security.
Wake up ebay and PayPal. You are your own worst enemies.
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stopwhining
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posted on November 3, 2003 06:59:55 PM new
i love bidding on powerseller's items,most of them are SO BUSY BUSY,they lose track of who bids what and never bother to come after deadbeats.
so if i dont feel like sending payment,i dont get penalised.
-sig file -------The thrill is gone!!
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sanmar
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posted on November 3, 2003 07:53:59 PM new
All I can say is this P/S is an ass. All of the info should have been on the P/P invoice. I use them all of the time & never have a problem. If he puts in the correct info, it comes out great. The old saw, WSISWYG. Do you know this one?
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BIGPEEPA
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posted on November 3, 2003 08:17:52 PM new
I only buy from sellers with a high and good feedback record. If the seller is a power seller or not who cares but I do want to buy from a professional seller. The few items I have bought on ebay has all been good its been fun. I think a lot of buyers make their own trouble by not doing business with a pro seller with a high and good feedback record. Hey buyers stick with the pros you will be better off.
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CBlev65252
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posted on November 4, 2003 03:48:46 AM new
If I have a lot of sold items, I'll admit that I do send an Ebay invoice. However, I make sure my mailing address is on that invoice. If I haven't heard from the buyer in three days, I send a personal note. Sometimes I know that the invoices don't get read. I use outlook and all it says is "Your Invoice for Ebay. . ." I know that sometimes they get overlooked. I hope that I never become so busy that I lose a bidder because of it. I've had some really wonderful bidders and have enjoyed email conversations with them. It's a great diversion from a hectic day.
Cheryl
http://tinyurl.com/tkz3
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neglus
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posted on November 4, 2003 04:15:31 AM new
I am a Power Seller who is too busy to keep on top of my NPB's. Thankfully, people who buy postcards are, for the most part, not likely to be deadbeats. I usually get paid right after the auction closes and if not, within a week or howver long it takes for mail to get to me.
As most of you know, I sell postcards. In order to make money at this I have to run a lot of listings and can't waste time with exception handling. No hand holding! My WBN are automated containing payment instructions and my address. If buyers email me with requests for totals etc I try to send a personal email but sometimes just send an eBay invoice.
I make no apologies. I offer quality merchandise and pack it well and ship it promptly. I give feedback for my buyers. I pride myself in the professionalism of the transaction.
Stop, if you get your thrills by deadbeating PowerSellers I seriously think you need professional help!! We are, for the most part, not big companies but just "folks" trying to make a living the best way we know how.
I don't have time to "hand hold" but I hope the quality of my merchandise, the care I take in shipping promptly and packaging well will compensate for this deficit. I don't have time to chase down a $3.98 NPB. I would rather put my time where it will benefit the majority of my buyers (and me)...POSTING ON THIS BOARD !! (just kidding! This is where I go when the tedium of scanning and listing is just too much to bear!)
Within the last month I got my first selling neg from someone who evidently needed some hand holding for a $3.98 item...the rest of my buyers don't seem to mind at all and are, in fact, pleased with the professionalism of the transaction. So that would make it 4,500+:1 buyers WHO ARE NOT TURNED OFF and leaving eBay for brick and mortar stores.
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neroter12
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posted on November 4, 2003 06:42:43 AM new
Stone: I know what you mean. Sometimes its the little things that make a huge difference. Its a big leap of faith to make a committment to buy something (your bid is your contract) and then never know which turn left or right a seller is at.
Bigpeepa: I dont really get your dogmatic concepts about "pro-seller" and their number of fb's. I bought some craft items from this lady at a dirt cheap price, she shipped them right away, she was as pleasant as could be -- and she had only like 10 fbs or something. There are a lot of sellers that are 'just folk' as someone else said. I actually like them better than so called professional's and power-sellers. (Not that I am against PS's - if they send me my sh** and all goes well...I really dont care one way or the other. But it is nicer when you're not just one of thousands, and you get a personal reply. JMHO)
[ edited by neroter12 on Nov 4, 2003 06:43 AM ]
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JEWELRY21
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posted on November 4, 2003 06:59:20 AM new
All You people who only buy from people with high feed back are very unfair and to say the least close minded. you all had 0 feedback at one time. Back up and take a look at your self in the mirror your greed is showing thru. I believe in giving everyone 1 chance and in some cases a second chance. And in a long run it has paid off 10 fold. The thing wrong with people today is they are too self centered. What ever happened to the Golden Rule. In case you have forgotten what that is its DO UNTO OTHERS AS YOU WOULD HAVE THEM DO UNTO YOU !!!
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replaymedia
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posted on November 4, 2003 07:10:34 AM new
"DO UNTO OTHERS AS YOU WOULD HAVE THEM DO UNTO YOU !!!"
No problem! I have high feedback, so I guess that make it OK to only buy from high feedback sellers 
I don't have a problem buying from low feedback people, but if it's an equal choice (same described quality, same price) between a large professional-looking seller and some guy in his basement, I'm always going to choose the big guy.
-------------------
Replay Media
Games of all kinds!
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leapfrogger
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posted on November 4, 2003 07:13:16 AM new
The first rule of thumb for selling on ebay is that you need to have feedback before you can sell. That means you need to buy and have some experience on ebay before anyone in their right mind will have confidence that you understand the system and are not some idiot or scam artist.
I don't care how much I want an item if the seller has 0 feedback I'm not buying from them.
Also, not all powersellers are too busy to answer emails or respond personally. You need to look at the feedback to see if they are good sellers before you judge ALL powersellers.
- Leap
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sanmar
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posted on November 4, 2003 11:28:29 AM new
leapfrogger, you don't have buy to get + fdbck. You just have sell, sell, sell. Then you will build up fdbck. I rarely ever buy on eBay, just sell & have built up over 650 + feedbacks. No I am not a power seller & don't want to be. I have a 98 + 5 feedbackver 5 years of selling.
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wendywins
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posted on November 4, 2003 12:27:30 PM new
I've noticed it's the low feedback sellers who get 'scammed' from lack of knowledge. They often have items listed wrong, poor photos, etc. I bought a child's coat/hat set for $12.00. My kids wore it, I dry cleaned it and resold it for $45.00. I guess that's my 'greed'!
I started my new store ID in April with 0 feedback and have built it up to over 5000 with 0 negs. I am a powerseller who responds personally to every inquiry. But I would never post the logo. I don't think it's anyone's business how much I'm selling :0)
I will sell to anyone who pays me, feedback or none.
[ edited by wendywins on Nov 4, 2003 12:28 PM ]
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leapfrogger
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posted on November 4, 2003 12:59:44 PM new
Sanmar, you missed my point. You don't have to start w/feedback to sell items but it sure does help. I always advise people to buy on ebay before selling so that they understand the system and so that people will feel confident to purchase from them.
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BIGPEEPA
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posted on November 4, 2003 12:59:57 PM new
Jewelry21 and Neroter12, Buy from who ever you want but if you have a bad time of it don't complain. I said who cares if my seller is a power seller or not. It seems a lot of people are jealous of power sellers and I have no idea why. Being a power seller is not important but high good feedbacks is VERY IMPORTANT. Sellers with high good feedback numbers have already proved themselves. Yes, we all started out with no feedbacks but because of very hard work over a long period of time that work is now paying off for a lot of good professional sellers on ebay. Good Luck and work hard but if you can't stand the heat get out of the kitchen. Nobody said it was going to be easy.
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cherishedclutter
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posted on November 4, 2003 01:24:58 PM new
BIGPEEPA - I'm just curious. How high does the feedback have to be before you would considering buying from someone?
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CBlev65252
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posted on November 4, 2003 01:59:47 PM new
IMO - If I like a product, I will bid on it. I could care less if the seller has 1 positive feedback or 1,500 positive feedbacks. Far too much attention is paid to Ebays screwed up feedback system. How do you know that any negs were not retaliatory? Most are, you know. We all had to start somewhere and some of you have had to deal with unfair feedback. I think the whole system is a joke.
Cheryl
http://tinyurl.com/tkz3
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BIGPEEPA
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posted on November 4, 2003 02:15:57 PM new
cherished, I like red star sellers but if a seller has 2 to 5 hundred feedbacks with with no more than 1 neg per every 2 hundred feedbacks I will buy from them. Someone was complaining on this board yesterday about a deal that went bad. The seller had something like 280 positive feedback with 6 negs. No way would I buy from a seller like that. My kid has just started selling on ebay. Its funny but true we can list the same kind of item at the same price and he gets much less money than I do. He has 10 feedback's no negs, I have over 4800 feedbacks with 6 negs. My kid grew up in the antique business and knows he has a lot of work to do before he is a professional dealer or seller. He doesn't complain he is just working away at becoming a good dealer in the years to come. Wish him luck because I am ready to pass the flag I just can't take the HUNT for something good anymore. I find lots of everyday stuff but after over 40 years dealing nothing turns me on anymore but good stuff. Its getting very hard to find good real antiques anymore. Good Luck to ya.
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MAH645
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posted on November 4, 2003 05:58:55 PM new
If I like the item and the seller doesn't have a bunch of bad feedback, I will bid. If I look at an item and I think the seller has put a bunch of lying BS in their ad or if they put other sellers down saying only their item is the best,cheapest or what ever and I should buy their item and nobody else's because they are a Powerseller...I hit the back button. Nothing has ruined E-Bay more than these lying BS ads that are totally unreal,and most of the items they are trying to sell you can no longer give away on E-Bay because these wonderful Powersellers killed the market for everybody.That is not success it is Stupidity and I don't care what their feedback says.
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banyonart2
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posted on November 5, 2003 04:24:16 AM new
I am new to posting but have sold on ebay about 3 years. I am a power seller by $$ not volume. I did put logo on and now I wonder if I should take it off?? I email my buyers personally. I do EVERYTHING lol
Any suggestions on this power seller bit?
Banny
also what plan here is the best (cheapest route) I use lots of PIC I use the pay as you go now and I get a hefty bill
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ihula
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posted on November 5, 2003 05:33:17 AM new
In response to banyanart:
I took the powerseller logo out of my auctions. I email everyone personally, get great feedback for communication, etc. I think when I had the logo on I received more complaints from buyers who just wanted a refund without sending the item back because they figured I had money because I was a powerseller. Buyers seem to be nicer in their emails now and more hesitant to hit the "negitive" button (I only have 6 negs out of 9500). My sales don't seem different either way, but the customers seem more friendly.
As far as which plan I'm not sure. I recently switched plans and saved myself $30.00 a month. I run about 500 auctions a week.
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neglus
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posted on November 5, 2003 05:59:51 AM new
Banyan: If you list fewer than 300 items/month and your sales price is over $30, then this is probably the plan for you:
Flat Rate Premium Plan
Monthly Fee: $12.95
Listing Fee: $0.20/listing
Final Value Fee: NONE
If you list more than 300 items with average selling price greater than $30:
Flat Rate Power Plan
Monthly Fee: $39.95
Listing Fee: $0.10/listing
Final Value Fee: NONE
Bonus: Free Stores Subscription
YOu can see the available plans under the "My Account" tab at the top of the Vendio page.
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bigpeepa
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posted on November 5, 2003 06:01:29 AM new
Banyouart, I think your question will get somewhat buried in this post. Its a good question and I think you will get a lot more answers if you start a new post. I personally don't think being a power sellers is any big deal one way or the other, what counts is how you run your business. Make sure you say what you sell and keep in mind that some of the most vocal people on this board don't say much they just complain. I also believe that some buy and sell very little at cheap prices with almost no business experience.
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stopwhining
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posted on November 5, 2003 06:21:57 AM new
one reason i can think of why paypal invoice does not have seller name and address is that a seller could be selling under multiple ebay seller ids, wants all paypal payments to go to one paypal account but he does not want his bidders to know he is selling under multiple seller ids.
-sig file -------The thrill is gone!!
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neglus
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posted on November 5, 2003 06:31:55 AM new
In the PayPal WBN there is a place to put customizable text...I put my address etc there and state emphatically that I don't REQUIRE payment through PayPal.
One thing I just noticed is that the eBay invoice NO LONGER CONTAINS THE SELLER"S ADDRESS!! When did that happen??
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stopwhining
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posted on November 5, 2003 07:04:13 AM new
ebay invoice contains no seller address is a recent change,it is for seller protection-burglary or harrassement .
as for paypal invoice lacking seller address and name,another reason i just recalled -some sellers dont really want to be known they are selling on ebay and making money-welfare recipients,about to divorce seller,deadbeat child support dad,ss retirees.
or just sellers who have a past history of controversial dealings on ebay .
-sig file -------The thrill is gone!!
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neglus
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posted on November 5, 2003 07:24:40 AM new
It makes no sense not to include the seller's address on the eBay invoice! The buyer NEEDS the address to send check/mo..I think it is a way to force feed PayPal down the buyer's throat!
I'll bet people who are getting invoices without seller addresses are getting eBay invoices from sellers who ASSUMED the address was still on the invoice!
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stonecold613
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posted on November 5, 2003 07:26:46 PM new
One thing I forgot in my original post is I did check the feedback of the seller and it had only one neg and over 3000 pos, so I didn't even both checking to see what the neg said figuring it was a retalitory neg. Maybe it's me, but it might be partly that buyers are getting too used to bad customer service.
As most of you know, I sell postcards. In order to make money at this I have to run a lot of listings and can't waste time with exception handling. No hand holding! My WBN are automated containing payment instructions and my address. If buyers email me with requests for totals etc I try to send a personal email but sometimes just send an eBay invoice.
I make no apologies. I offer quality merchandise and pack it well and ship it promptly. I give feedback for my buyers. I pride myself in the professionalism of the transaction.
This is a classic example of bad customer service. I am finding out this is becoming the standard among powersellers. If this doesn't change, you can bet more buyers will leave the online auctions for more secure and customer service oriented brick & motar stores.
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