neglus
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posted on November 12, 2003 04:53:10 AM new
Yesterday I got a bid cancellation notice on an auction bid by one of my faithful, long time buyers. It said "administrative cancellation" and when I checked on it I found that she (with around 1000 positive fb's and 0 negs as a BUYER only - I gave her her second FB in Feb 2002)was NARU! Although we have never really communicated during numerous transactions I became concerned because she ALWAYS pays through PayPal right after auction close. I don't know anything about her but I feel some kind of affinity with her because we both started eBay at about the same time. I always have had the feeling that she is not very ebay savvy despite her many transactions ie: she never combines shipping.
I emailed her and expressed my concern and she responded that she was so frustrated with eBay! I didn't really understand what happened that caused the NARU but it sounded like some kind of eBAY SNAFU.
Here's what she said:
"I had gone into ebay to make a payment on a purchase throught Paypal and found the item was relisted. I contacted the seller and she said she had many of the items and would sell the item to me at the price that I had won it. I went back into the ebay and tried to make payment but ebay would not allow it saying that the number that I won the item through was no longer active. I contacted the seller again and she said she would send me an invoice through Paypal for which she did. I paid the invoice. Ebay contacted me saying that I have been suspended due to illegal activity."
She asked if I had an eBay telephone # - I wrote to PS support on her behalf instead and got canned responses.
I checked this am and she is still NARU!
It makes me mad that eBay would suspend someone like this without checking into the situation first! Isn't the seller the one who is at fault here or am I missing something?
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liveinjeans
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posted on November 12, 2003 04:56:01 AM new
They suspend at will.
I have repeatedly reported an blocked bidder who used her selling ID to win.
They suspended the bogus name but the selling ID is active.
Had emails to prove it.
They have a banana tree full of monkeys manning the station!
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stopwhining
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posted on November 12, 2003 05:16:16 AM new
'ILLEGAL ACTIVITY'
thats not ebay rule/regulation,thats law of the land.
what is she buying??
-sig file -------The thrill is gone!!
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pelorus
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posted on November 12, 2003 07:00:03 AM new
Does this mean that since ebay now owns PP they can somehow track an off ebay transaction? Is that what happened here? I don't quite understand.
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stopwhining
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posted on November 12, 2003 07:02:38 AM new
no,many use paypal to pay for non ebay items,services rendered etc.
it may have nothing to do with that off ebay trasaction.
-sig file -------The thrill is gone!!
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neglus
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posted on November 12, 2003 07:09:57 AM new
As near as I can tell she just buys postcards (looking at her auctions bid on past 30 days) - 2400+ positive FB's since Feb 2002!!!! I can only see one dutch auction for notecards and the seller is still active...baffling! Think of the fees she has generated for eBay...she's bought nearly as many cards as I have sold in the last month! Too bad they don't have "Power Buyer" numbers to call!
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fluffythewondercat
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posted on November 12, 2003 09:06:35 AM new
Nah, I don't buy her story. She's either confused or covering something up.
eBay wouldn't suspend someone for trying to make good on a purchase. There's even a procedure for that, remember? It's called getting the Non-Paying Bidder Warning removed. eBay gets their listing fee again and everyone is happy.
There's something else going on here. You can't assist her; you have no standing in this matter.
--
Coming soon to an Internet near you: fluffythewondercat.com
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Twelvepole
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posted on November 12, 2003 10:12:12 AM new
have to agree with fluffy on this one... something wrong and don't think it is eBay.
AIN'T LIFE GRAND... 
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fleecies
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posted on November 12, 2003 10:45:19 AM new
Could her account have gotten hijacked and then suspended for illegal activity?
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Libra63
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posted on November 12, 2003 11:23:04 AM new
What I do is if someone contacts me after an auction has gone off and they want to purchase it is I will not accept PayPal for a transaction like that just in case they can trace it. I have only done about two of them but you never know what lurks in the hearts of eBay....
There is no way anyone can make an assumption on what that buyer did. I will bet that the seller relisted the item that she purchased and even though the auction has a different number eBay can trace it to the original auction. This is probably why there is a second chance offer and that is what should be used instead of relisting.
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neglus
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posted on November 12, 2003 11:35:02 AM new
I tend to believe the buyer - she may have unwittingly done something against eBay rules and hopefully it will get straightened out in short order.
I always wondered why eBay has "relist" to the right of the sold items in "my Ebay"..what happens if you relist an item that has sold?
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AuctionAce
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posted on November 12, 2003 12:36:57 PM new
The buyer must be omitting some important info about the suspension.
-------------- sig file ----------- *There is no conclusive evidence that life is serious*
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stopwhining
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posted on November 12, 2003 12:53:26 PM new
you can relist a sold item,if you have more to sell.
ebay gets the listing fee,what does it care?
-sig file -------The thrill is gone!!
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