Home  >  Community  >  The eBay Outlook  >  Dealing with a returning dishonet customer


<< previous topic post new topic post reply next topic >>
 dst1
 
posted on November 22, 2003 04:41:44 AM new
I have a customer who has purchased two items from me. It took weeks to get payment for both items. This person still has an order for $174.00 but the check got "lost" in the mail. Now this customer is back with a so called order for 5,000 items. This would be great, but I don't believe her. Dealing with this person takes a lot of time out of my busy schedule because I have to provide quotes, check inventory, suppliers etc.

My question... what what would you do if you were in my shoes? Has anyone ever dealt with someone like this?

 
 FloridaShark
 
posted on November 22, 2003 05:10:15 AM new
It sounds to me like deep down you already know what to do, but the carrot is still tempting.

Although 5,000 sounds high, if it is from a customer who does not pay then the end $ result is still Zero.
I would spend time selling 1 item to lots of customers that do pay.

 
 liveinjeans
 
posted on November 22, 2003 05:12:05 AM new
Personally, I would not do business with her again.

I'd block her from bidding and file the appropriate forms NPB and so forth.
If her payment got "lost", then give her 5 days to mail and you to receive the payment.
Set a deadline and stick with it.

File NPB if it's been over 10 days just to cover yourself.
If payment does show up, all is well.
 
 stopwhining
 
posted on November 22, 2003 05:36:08 AM new
you asked us what would we do if we were in your SHOES??
well,i would call charlie chaplin.
-sig file -------The thrill is gone!!
 
 Roadsmith
 
posted on November 22, 2003 11:20:35 AM new
I agree with the people here. I would block from bidding and have nothing to do with this "buyer." I'd also e-mail her to tell her why I was doing this.
___________________________________
Junk: Stuff we throw away.
Stuff: Junk we keep.
 
 stopwhining
 
posted on November 22, 2003 11:58:44 AM new
you mean you will call charlie chaplin??
or you know how to fix shoe stew?/
-sig file -------The thrill is gone!!
 
 wendywins
 
posted on November 24, 2003 12:00:30 AM new
I would tell them that you would happily place an order for them with the condition of a 50% (or you choose the percentage) upfront non-refundable deposit. You'll know whether they are serious or not right away.

 
 stopwhining
 
posted on November 24, 2003 06:19:46 AM new
this thread should be locked so we can all go back to do something productive,like picking green scallions and washing them before they are shipped to CHI CHI .
-sig file -------The thrill is gone!!
 
 stonecold613
 
posted on November 24, 2003 07:47:08 PM new
I would ask myself, "What would Jarred Do?"

 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2024  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!