posted on January 16, 2004 01:25:04 PM new
I had to end two auctions on ebay. How do I get credit, or refund, etc., on these two auctions? I couldn't find where to go to apply for a credit/refund. Can anyone help?
I re-listed the two auctions under different numbers. Thanks in advance.
posted on January 16, 2004 02:03:34 PM new
were there any bids ??
you get credit for final value fee,not listing fee.
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
posted on January 16, 2004 02:16:21 PM new
If you made an error in your listing and then cancelled and immediately relisted, if you notify ebay and tell them the auction numbers they may credit you. I think you have to do it within 12 hours though, that's the way it used to work anyhow.
If you go here and click at the bottom where it says "ask a question" it may be worth a try.
posted on January 16, 2004 05:23:29 PM new
You have to use the relist link and then they will credit the second listing fee automatically if it sells.
If you started a new auction from scratch then you can't get anything back.
posted on January 16, 2004 05:34:38 PM new
use the cancelled listings for new auctions in 30 days
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
posted on January 16, 2004 05:48:03 PM new
Stop..do you mean you can use the relist to list ANYTHING within 30 days?? Doesn't a relist have to be the same item? Have I been missing out on something here with my gazillion unsold items?
posted on January 16, 2004 10:20:08 PM newStop..do you mean you can use the relist to list ANYTHING within 30 days?? Doesn't a relist have to be the same item? Have I been missing out on something here with my gazillion unsold items?
Simply said, nope. You relist it with any item you wish as long as you stay within the price range area of your original listing. IE(a $5.00 item could be relisted at $9.99 and still qualify) I do it all the time. And it's 90 days, not 30. You just have to print out your auctions and keep a paper copy of the auction numbers. Ebay will keep the auctions visable for 30 days, but they also keep them open in an invisible mode for another 60 days after that.
I had to end two auctions on ebay. How do I get credit, or refund, etc., on these two auctions?
You can't. What you should have done in this case is revise the auction to a different item with a price within the price range area of your original item and kept them running.
[ edited by stonecold613 on Jan 16, 2004 10:22 PM ]
posted on January 16, 2004 10:29:17 PM new
::Simply said, nope. You relist it with any item you wish as long as you stay within the price range area of your original listing. IE(a $5.00 item could be relisted at $9.99 and still qualify) I do it all the time. ::
I have a tendancy to drive 85 up the 5 to LA all the time too. Doesn't make it legal and if I get caught I get busted, just as you will because no - it's not alright. Relisting credits only apply if you are relisting THE SAME ITEM.
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If it's really "common" sense, why do so few people actually have it?
posted on January 16, 2004 11:14:31 PM new
You can't have the starting bid higher on a relist than it was originally. It has to be the same or lower to qualify for the credit.
posted on January 16, 2004 11:22:22 PM new
So, to make sure I have this right...if I list a postcard of the Eiffel Tower for $5.00 and it doesn't sell, I can use the number to relist a postcard of the Statue of Liberty for 5.00 and if the item sells, I do not have to pay a listing fee?? (Note: different categories)Is this really eBay LEGAL??
posted on January 16, 2004 11:31:38 PM new
Ok here's what I found in the Selling Guide:
Search Help tips
Re-listing Your Item
If your item doesn't sell the first time you list it, you can re-list with special pricing.
Here's how: If your item sells the second time, eBay will refund the Insertion Fee for the second listing. If it doesn't sell the second time, the Insertion Fee is not refunded.
This refund only applies to the Insertion Fee and does not apply to fees associated with options such as bold, highlight, featured, etc...
This offer is only good for one re-listing.
Please make sure:
You didn't receive any bids on your item if it was a regular (no-reserve) auction.
You are re-listing the same item within 30 days of the closing date of the first listing.
You didn't get any bids that met or exceeded your reserve price (for a Reserve Price Auction).
You have the same or lower starting price (minimum bid price) than the first listing.
If you choose to have another Reserve Price Auction (optional), you re-list the item with the same or lower reserve price.
You didn't list your item using Ad format.
It pretty clearly says SAME ITEM ...though I guess since you can change the title, description, price and category it could just as easily be another item for all eBay knows.
Fenix, I would rather drive 85 in a 70 zone than break even one of eBay's rules!!
posted on January 16, 2004 11:43:21 PM new
Some years back a seller came here and bragged about relisting and using the relist for a different item and next thing he was back here in total shock because he was NARU.
He was the guy who shipped the item in the used pizza box with the ants in it.
posted on January 17, 2004 10:49:19 PM newYou can't have the starting bid higher on a relist than it was originally. It has to be the same or lower to qualify for the credit.
This is not true. If your original item was listed at $5.00, you can relist it at $8.00 and qualify for the relist refund. However, if you go over the listing fee range, in this case it would be $10.00, then it does not qualify.
As long as you stay within your listing fee range, it will qualify for the refund.
Examples
($.01 - 9.99)
(10.00 - 24.99)
(25.00 - 49.99)
ect ect.
If your original price is within the price range and you stay within the price range even if you raise the price, it does still qualify for the refund.
You are re-listing the same item within 30 days of the closing date of the first listing.
This is also not true. Ebay keeps your unsold items in my ebay for only 30 days and that is why they write that you need to relist within 30 days. However, if you print out your relist items and keep a paper copy, they actually qualify for the relist refund for 90 days.
It pretty clearly says SAME ITEM ...though I guess since you can change the title, description, price and category it could just as easily be another item for all eBay knows.
Now you are getting it. The second sentence is exactly what you do to put a new item on.
[ edited by stonecold613 on Jan 17, 2004 10:52 PM ]
posted on January 17, 2004 11:31:02 PM new
Stone, I dont understand how you can relist if its not in ebay's data base? I always though after 90 days the item listing becomes invalid?
So youre saying if you recreate the listing with that exact item number you can qualify for the relisting fees up to 90 days? hmmm... thats very interesting.
posted on January 18, 2004 09:40:52 PM new
neroter12
That is correct. After 90 days it is completely wiped off of ebay data base. But it only remains in the "My Ebay" area for a maximum of 30 days. But if you put in the auction number in the search area, it stays for 90 days inwhich you can relist it.
posted on January 18, 2004 11:13:57 PM new
Wasn't there a whole thread by someone that was using this "if it doesn't sell the first time, relist but sell a different item" and was suspended for the effort. I seem to remember amention of this.
Stone - what exactly is your interpretation of ebay's using the words of "Same Item" if it does not mean that you are listiing an item identical to the one listed in the original? Considering that pricing is listed as an whole different requirement I'm curious as to how you have judged the terms to be interchangable.
By the way - I do know that it is POSSIBLE ( and quite honestly did it a couple times myself before reading about the former poster that lost their account over it ) but to tell other posters it is authorized is misleading and unfair to lead them into risking their account without full knowledge of the possible repercussions of their action.
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If it's really "common" sense, why do so few people actually have it?
[ edited by Fenix03 on Jan 18, 2004 11:15 PM ]
You can relist the item as long as it's in the database but you will only receive the refund for the insertion fee (if it sells) within 30 days. After 30 days you can still relist from that original auction as long as it's in the database but you will not receive a credit. Did I say that twice?
And yes, there was a long thread here one time when the "ants in the pizza box" seller bragged about scamming ebay by changing the item and next thing his azz was booted.
My advice, don't do it. And if you are doing it, don't be silly enough to come here and brag about it or tell others how to do it.
