whatnot3
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posted on February 15, 2004 01:58:50 PM new
I just got another neutral today. It is from an auction that ended on nov. 16.
I screwed up and had the wrong picture in the auction and noticed right after it ended. (the description was correct)
The buyer said that he couldn't use it when I sent the correct picture and also said that he couldn't use another item he won because he needed both. I aggreed to cancel the sale and thought I was done with it. I filed a mutual agreement npb and I guess it bothered the guy but he never said anything about it.
The feedback he left is:
ALERT wrong picture & description in add.then leaves NPB alert to get back $3
I am tempted to leave him a neutral or neg back since he waited 90 days to do this.
Anyway, I need to respond as soon as possible to this but can't think of a short enough reply to explain it.
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rarriffle
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posted on February 15, 2004 02:10:08 PM new
why should he get a neutral or neg? for telling the truth?
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myoldtoy
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posted on February 15, 2004 02:19:54 PM new
..first, and i am probably being toooooo nosey, but "you just got another?"
..why dont you just leave it be?
..stop and think about this..negs happen - sometime for much less than your "screw up,"
and you came out with only a neutral.
..JUSMYOPINIONOFCOURSE.
myoldtoy
[ edited by myoldtoy on Feb 15, 2004 02:21 PM ]
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stopwhining
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posted on February 15, 2004 02:49:21 PM new
no,the buyer bot two from her,and the two have to work together .
best is not to leave any feedback and just move on.
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
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whatnot3
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posted on February 15, 2004 03:45:18 PM new
I didn't say I was going to leave a bad feedback for them.
I am looking on wording to put a response to the feedback I received.
Why do you think that a neutral is deserved for filing for feed with the mutual aggreement when that is exactly what happened?
It isn't like I get them all the time. Here is my rating:
Feedback Score: 1688
Positive Feedback: 100%
Members who left a positive: 1688
Members who left a negative: 0
All positive feedback received: 3524
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stopwhining
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posted on February 15, 2004 05:07:30 PM new
he left you a neutral because you do not deserve a positive .
-sig file -------the lobster in the boiling pot of water who tries to prevent the others from climbing out.
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rarriffle
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posted on February 15, 2004 05:07:36 PM new
best to do nothing and move on
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koto1
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posted on February 15, 2004 05:13:25 PM new
I'd just leave it be. You have great feedback numbers...leaving a response would appear to be petty.
"Who's tending the bar?  Sniping works up a thirst"
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neroter12
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posted on February 15, 2004 05:47:57 PM new
Writing ALERT in a FB is not neutral. Thats a negative neutral and Im sure it bothers whatnot to feel their perfect record is now tainted with ALERT!.
I think the others have given you the best advice: let it roll. But if your looking to somehow compensate yourself, you could leave something like; Simple mistake made. apology offered and refund was given.
::shrug:: but that only makes YOU FEEL better and doesnt undo the damage done, ,so either way you're still left with the negative neutral!
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sanmar
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posted on February 15, 2004 06:00:25 PM new
Why bother? YOU screwed up, so live with it. I don't see what you have to gain or lose at this point. Put it to rest.
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myoldtoy
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posted on February 15, 2004 06:10:48 PM new
WHY DID YOU SAY:
"I am tempted to leave him a neutral or neg back since he waited 90 days to do this."
----------------------
THEN YOU SAID:
"I didn't say I was going to leave a bad feedback for them."
-------------------------
..the fact remains,by your admonition, you started the chain of events; and then it seems you tried to finish off the transaction by filing a NPB, which we all know carries with it a warning..a threat..
..this is a perfect example of causality..for ever action, there is an equal and OPPOSITE reaction..
------------------------
myoldtoy,
ps: i will still say that you should be happy this bidder didnt mar an otherwise exemplary record - and leave it at that.
MYOPINIONOFCOURSE
[ edited by myoldtoy on Feb 15, 2004 06:11 PM ]
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pelorus
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posted on February 15, 2004 08:11:11 PM new
Buyers do not like a NPB on their record, regardless of what it really means. You screwed up, have to pay the price, but it's fine to leave the feedback response you wrote here.
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stonecold613
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posted on February 15, 2004 09:07:44 PM new
and then it seems you tried to finish off the transaction by filing a NPB
If you read the post, it states that she filed a mutual NPB which does not effect the record of the bidder. It only gets the FVF's back for the seller. A neutral from the buyer was the proper feedback for this transaction as there was no transaction made. It would be best to not respond in this case.
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Roadsmith
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posted on February 15, 2004 09:25:24 PM new
I think NEROTER has the best comment advice for you. I'd leave that, too.
I know that neutrals sting! I was holding my breath this afternoon; a buyer got her three books from me and pointed out to me that one of them had an owner's name inside, contrary to what I'd said about "no marks" in the books. But she said she'd gotten her money's worth anyway and then left me a positive FB. That was close. I've had two neutrals in 860 or so and hated both of them; they were for "slow shipping" -- for Half.com media mail books mailed the day of payment!! That really got me. And I responded, too, that I'd shipped media mail as requested immediately upon shipment.
___________________________________
"I have resolved to allow my friends their peculiarities." -- Samuel Johnson
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Fenix03
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posted on February 15, 2004 09:41:47 PM new
Just out of curiosity - did you file as "mutual agreement" or just NPB? If you went with Mutual greement then the bidder was just being petty, if you filed as a straight NPB then I would have complained about that.
As for a reply - if you really feel the need to reply - just put "Honest Mistake - My appologies" and be done with it.
~~~ • ~~~ • ~~~ • ~~~ • ~~~
If it's really "common" sense, why do so few people actually have it?
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whatnot3
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posted on February 15, 2004 10:33:02 PM new
I filed a mutual agreement.
I emailed the bidder and he had mis-understood the email from ebay. He thought that I told ebay that he wouldn't pay.
BTW, tempted to and doing something are not at all the same.
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