posted on May 29, 2004 10:38:47 PM new
The guy won an auction on Thursday for a book for $4.99. Today, I get a response to my email where he says:
I have a question for you. After i bid i realized that i already have that book. Could we substitute another? At four bucks it's a bargan and a half. Perhaps you might get a better price by putting it up again.
I said I had another book I would be willing to substitute for $4.99 - though I know that's an unusual request. But I also made it clear that I would file a NPB and FVF to get a refund on my fees - on a neutral basis, as "buyer and seller mutually agreed not to complete the transaction."
Then, he emails back:
It sounds like too much of a hassle. I dont want any "non pay stuff" 5% of $4.00 is only 20+ cents
I'll just thake the one i bought and give it to a friend.
What makes this difficult - and this is clear in my ads - I'm selling the books from my late father's model railroading library, so it's not just book. It's one of my father's books - great book, in top condition - and I don't want to send it to someone who will probably just trash it.
So, I responded:
It's not just 20 cents. The total fees on this sale are $1.01 - 20% of the $4.99.
Look, you don't want to pay for this, and at this point, I don't want to sell this book to you. You clearly
have no use for it since you already own one.
There are two options here:
One - I file for an NPB, which will be neutral - "buyer and seller mutually agreed not to complete the transaction."
You don't have to do anything, and it won't impact on your record with eBay.
It's a hassle for me because I have to wait 7 days from the close of the auction to file the NPB and another 10 days to file for the FVF. And, I won't get some of my fees back - like the 35-cent gallery fee.
But that's better than you paying $6.96 for a book you don't want and will probably just discard.
Do keep in mind - the ad is quite clear on the fact that these books belonged to my late father - that is, my father who DIED.
I would rather go through the hassle and lose some of my fees than have you disrepect any of my father's carefully preserved books.
Here's the second option:
If you do send a check, I'm obligated to sell to you. But I sure won't be happy about it.
Your risk with this option is MUCH greater - I will file a report with eBay which WILL impact on your record. I will
send your original email to eBay as a "problem bidder."
I've been nice enough to give you can option where you can get out of this transaction - with no negative feedback - as a
mutually agreed upon cancellation.
If you're smart, you'll realize that this is a very generous offer, considering the time and trouble involved in filing the NPB and FVF forms so I can re-list the book and sell it to someone who actually wants it and will appreciate it.
Take the offer. It's a good offer, and one you should take the time to appreciate.
Roz
Am I handling this well or not? Or am I being too emotional because it's my father's stuff?
This guy has feedback of 50 or so with one negative.
I think it's a pretty good bet he won't send a check.
But how would you deal with this?
I've had pretty good luck so far. This is my first serious goofball bidder. I have 100% positive feedback and don't want to get into a situation where he neg's me.
posted on May 29, 2004 10:51:25 PM new
Why do you care what the bidder does with the book as long as they pay? I recently sold an item and the person wrote and said they had recently won another. I told them I would offer to the underbidder, but there was no guarantee they would buy. I gave the underbidder 24 hours, and they did not buy, so I wrote back to the person, and told them it did not sell to the other person, and that they need to send payment. They did. I shipped. End of story...If you bid and win, it is binding. I don't do the mutual withdraw either, no payment = just that.
Friends don't let Friends say stupid things like Friends don't let friends vote Republican!
posted on May 29, 2004 10:59:24 PM new
...because it's not just a book to me, it's one of my father's books. And, I'm saving this stuff from being trashed. It's been a massive effort over the last two years, but if it weren't for me and my Web browser, a lot of this stuff would have been tossed out when my father died in 2001.
My father has great stuff, too - I sell close to 100% and also give people some free "extras". So far, the circumstances have been appreciated by the right people - the ad is clear on .."from my late father's library on model railroading, which starts in the mid-1930's," and people have been respectful of that.
Maybe I'll get lucky and this guy will just disappear.
posted on May 30, 2004 02:21:09 AM new
roz, if this book means that much to you, there is a 3rd option. you eat the $1.01 in fees and let the guy "just go away", no NPB no FVF filed.
in my opinion, this is not a flaky bidder. if you have a lot of books, it is easy to forget you own one. he was just trying to find another option without purchasing the same one twice.
as far as trashing it, if he is a train collector, he probably has friends who are also collectors. one of which he could give this book to.
posted on May 30, 2004 04:29:25 AM new
roz, I don't think your buyer is flaky. You are to emotionally attached to your fathers things. What I would do is put them away for a couple of more years and see how you feel then. You can also try selling them locally. Do they have a model railway group in the area? If you do maybe someone in that group would enjoy them and if your father belonged to that group they would be appreciate it more.
It is difficult to sell personal items. I know because I am doing mine a little at a time and mine passed away a long time ago. The worst part is they are worth much more to you than to someone else. It's a tough thing you are doing and I sympathize with you. But think do you want to hold them back or sell them? Good Luck
posted on May 30, 2004 04:30:03 AM new
hi rozzr
"Maybe I'll get lucky and this guy will just disappear."
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may be that i am off beam; but IMHO, your sale, or your agreed substitute equals the same end result...why should the fees' recoup even enter the conversation??? you agreed to deliver the goods - or an agreed substitute - its the same result - you made the profit on one or the other.
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i suppose i am trying to get you to see that a clean quick agreed to deal, even involving a substitute, made you money...and you wouldnt be spending time going thru motions of getting your money back, etc.
posted on May 30, 2004 05:22:39 AM new
For a bucks worth of FVF I'd just let the buyer off the hook, people make mistakes.
The seller was nice enough to email you a note asking for a compromise. They didn't weasel or refuse to pay and were polite and respectful, at least in my eyes. Send him a replacment with no strings or just cancel the deal no strings. Relist the book for more money.
posted on May 30, 2004 05:32:46 AM new
Roz, I agree with rariffle, eat the fees, keep the book until you can sell it someone you feel can appreciate it. Thats your right to do. Although you really cant blamne the buyer if he is trying to work it out with you in either purchasing it as per bid, or subb'ing the book. I dont think buyers want to be burdened with details, they just want the product or not. JMO
posted on May 30, 2004 07:12:59 AM new
rozrr: I was never fortunate enough to have a good relationship with my father, so if I had a number of his things to sell, it would be just like any other merchandise to me.
I've read what you've posted a couple of times now. It seems clear that you're equating this typically-flaky bidder behavior with disrespect for your father's memory. Rationally looked at, this is a real stretch. eBay bidders don't know or care about sellers regardless of what explanations they put in their auctions.
Perhaps you should step back a bit and hold off on selling your Dad's stuff for a while. Or donate it to a local model railroading club, where I assure you it will be appreciated.
posted on May 30, 2004 07:25:44 AM new
They are right roz. Your bidder isn't flaky. If you have a book to substitute, go ahead. I don't think you have the right to file a NPB and get your FVF back though - you got paid for an item you didn't list so it washes. ALso he said he would accept the book and give it to a friend - that doesn't seem to be trashing. Probably the friend shares his interest and would treasure the book. Maybe stepping back awhile would be a good idea. Your letter was way off base and borders on feedback extortion.
**********************************
Sig files are too much trouble! http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards
posted on May 30, 2004 07:28:07 AM new
I don't see how this bidder can be described as flaky or a goofball. All he did was ask a question. He realized he already had the book and simply wanted to know if you could send a different one. I see nothing wrong with that.
However, your second response was way out of line. Your feelings about your father's things should never enter into your dealings with a buyer. If you want them "respected" donate them to a railroad museum.
Threatening to report him to eBay as a problem bidder if he pays for the item he won is unbelievable! What are you going to report? That he paid for the item??
posted on May 30, 2004 09:21:02 AM new
First of all, I did offer a substitution - another John Armstrong soft cover book. He didn't even respond to that, yes or no. His next line was:
"It sounds like too much of a hassle. I dont want any "non pay stuff" 5% of $4.00 is only 20+ cents."
He's complaining about a "hassle" but he's hassling me.
Realize - There's no mistaking the book in the auction. It has five photos - front cover, back cover, inside pages, and complete contents. He bid on May 24th, and the auction didn't close until May 27th. So, if he already had the book, he had a window of three days to realize it and cancel his bid before the close. Or he could have asked me to cancel it before the close.
Given the extensive photo layout and description in the ad - 2246040808 - if he bid on it, and he already had it, he is indeed goofy. This is not the usual eBay ad, with just a cover shot and a brief description. This is as complete as an ad could be. My ads take a lot of time and effort.
Also realize - he's the one who casually suggested I re-list: "At four bucks it's a bargan and a half. Perhaps you might get a better price by putting it up again."
Clearly, he had no idea of the fees involved.
$1.01 x 2 is significant when it's a $4.99 auction. But I also made it clear that I could file for a refund of fees on a neutral basis.
I think part of what has me upset was that I made him what I thought was a generous offer - another book, which is a better and more valuable book, from 1958. And, he was dismissive - the "it's just 20 cents" when my response was very detailed about all of the fees a seller pays to both eBay and Vendio, by way of explaining that re-listing and re-selling doubles your costs as a seller.
All of my ads state: " ...from my late father's extensive library on model railroading, which starts in the mid-1930's." A lot of my other auctions were flying with multiple bidders.
I think it's quite possible that he put in a bid on this book, knowing he already had it, but with the notion that he'd then ask for a "substitution" and get a chance to browse that "extensive library" and pick and choose. My father has a lot of rare and valuable out-of-print books - clear from some of the other auctions that were listed simultaneously.
To those of you who suggested I find a local model railroading club, with a lot of my father's different collections, we tried to find local collectors' clubs initially. But this is the greater NY area. I live in NYC and my parents' house is near the Metropark train station in Jersey - an area that's become distinctly overbuilt and semi-urbanized in the last 20 years. A lot of these hobbies are not big out here anymore - they take up a lot of space. With all of the different categories - model railroading, beer can collecting, the shipbuilding kits - most of my bidders come from other parts of the country. With the railroading books, my top states are California and Texas, followed by Michigan, Georgia, and the rest of the south. With the beer cans, it's the midwest and Texas. The shipbuilding kits went to California, Oregon, Washington, and Oklahoma.
I've done 154 auctions, and I've had only 3 winning bidders in NJ, none from Connecticut or Long Island, and just two from NY, and that was from upstate.
In terms of making donations, I give some of my winning bidders "extras." Since I can't list everything on eBay, as I go along, I separate things into two piles. Every time I do a round of auctions, I have a slush pile of extras I'm willing to give away. People love the extras, and it helps me to dispose of stuff.
In terms of putting my father's stuff aside for a few years, it will be three years in August. My father has an awesome amount of stuff, and I'm the only one in the family who's willing to make the effort to do something with this stuff. Without me, much of it would have been trashed a long time ago.
I've been doing eBay for two years now, and I still have about 100 boxes of my father's collectibles in my one-bedroom apartment in NYC. I work on this stuff consistently, but it's slow going since I also work full-time, and I've had four rounds of surgery post-9/11.
Someone had the impression that I had been paid for this. This guy hasn't paid for it yet.
My father went to great lengths to preserve all of his collectibles - even the lowly beer cans. He bought the best, kept everything in top condition - some of the vinyl records are now hanging in museums. He also went to great lengths to organize everything and to leave extensive hand-printed lists identifying everything. Most people also appreciate the exceptional condition - even on the model railroading magazines, many of which were preserved in plastic mailing bags.
When this guy says he's going to "give it to a friend," I think he's just going to toss it on the junk pile. He doesn't value it.
I think most sellers would just say: "Nope, no substitutions. Pay up or get a NPB and a neg."
I'm telling him he can have a substitute or he can keep his $7, and he can also have an NPB on a neutral basis and no neg.
So, I felt that at this point, he deserved a clunk in the head - I'm being nice, but if he dicks around with me anymore, I might not be so nice. My ads are very, very nice, but also
there's an undertone - this is my father's stuff, and I'm dead serious about it.
I haven't heard back from him again. I'm hoping he wakes up and realizes that he's better off if he keeps his $7 and I keep the book.
posted on May 30, 2004 09:28:39 AM newI think he's just going to toss it on the junk pile. He doesn't value it.
A conclusion unsupported by the evidence.
I have a friend who is heavily (and I mean HEAVILY) into model railroading. He has an entire building devoted to it. He goes to model railroading conventions. He spends a lot of money buying brass locomotives on eBay.
I have purchased items to give to him. Fortunately I've never run into a seller who can't let loose of her personal issues.
this is my father's stuff, and I'm dead serious about it
Yes, you've made that very clear. Of all the terms you could have used, you chose "dead serious". Interesting.
I am sorry for your pain. I hope you find some relief soon.
Thank you for letting me know you already have this book.
Instead of substituting another book just to complete the sale, I am willing to keep the book and not file for my fees back. The lost fees are a small price to pay peace of mind.
If this is acceptable with you, I would appreciate if you would leave me positive feedback with no unkind comments.
I will do the same leaving you positive feedback with no unkind comments and we will call this transaction complete and successful.
If you happens to see another book I am offering that you do not have and would enjoy, we can make that a separate transaction.
Since I am sentimental about my late father's books, this resolution would put me at ease.
Please let me know, and thank you for your consideration of this matter.
posted on May 30, 2004 10:05:34 AM new
Help with a flaky seller. Don't quit your day job. You are wasting $10.00 worth of time on a 10 cent problem. You are involving personal highly emotional variables into the equation. The buyer just wants a f****** book.
You are needlessly and excessively worried about fee recovery, the buyer would probably send you an extra dollar to shut you up.
Deal with your issues, if I buy your book I can use it for a$$wipe if I want. DO YOU UNDERSTAND?
If he had said: "I've since discovered that a friend of mine would like to have this book," I would have said "fine."
That's not the sense of it. The sense is: Oh, this is too much of a hassle. I'll pay you - begrudingly, to avoid a NPB - and maybe I'll find someone for it later.
My father was involved in model railroading right from the start in the mid-1930's. He has a very high-end, sophisticated library. So most of my bidders are serious hobbyists with sophisticated interests. That's not the sense I get from this guy - not at all.
You're right - "dead serious" might be the wrong term here. But I've put a lot of thought into how to structure the ads to keep the goofball bidders at bay, without explicitly stating: "serious bidders only."
My ads don't have any of the warnings that a lot of people use. But it's clear from the ads that I put a lot of time and effort into them - that I'm taking this very seriously and I expect to be taken seriously in return.
I know from reading the chat boards on eBay that a lot of bidders come up with silly, goofball reasons for not completing an auction. I've avoided that so far, and with things that usually get a lot of goofball bidders, like the beer cans.
"Relief," in this case, is all of the wonderful bidders I get. A lot of people thank me for taking the time and trouble. Most of the "how-to" books on model railroading are not hard covers - they're soft covers or self-published in binders - so they don't look like much to people who don't know model railroading. Most people would just toss them out - that's why some of these are so rare.
Gousainc - That's a very nice letter.
But why let the guy think that it's ok to bid
on something, let the bid sit there for three days, and then two days after the close, decide he doesn't want it after all?
He'd just go on doing the same with other auctions and other sellers. On the first go, I attempted to educate him about what the sellers go through - that it's not just the fees, it's a long process, too.
Maybe in the future he'll be more careful before he bids.
posted on May 30, 2004 10:33:09 AM newRealize - There's no mistaking the book in the auction. It has five photos - front cover, back cover, inside pages, and complete contents.
You had two books listed by John Armstrong, that by looking at just the gallery picture...they look almost identical.
Did you ever consider maybe the buyer did actually make a simple mistake?
I don't feel like you were entitled to recover your FVF if you made a substitution. You still would have gotten paid. Filing for FVF back is for when you don't get paid or you issue a refund.
Maybe in future auctions you should pre-approve your bidders and then you can carefully screen them before allowing them to bid on your books.
posted on May 30, 2004 10:33:24 AM new
parklane, you dont have to be so crude about it. People have different reasons for doing ebay and lots of people have sentiment attached to their stuff. And obviously specific collectors are very passionate about their things that you dont quite comprehend.
Fluffy, what a gentle and diplomatic reply!
(are you going soft or what? lol...just kidding) You know Fluffy, you are about one of the few people I come here to read posts from.
Was thinking of that old I love Lucy where the English expert comes and says, there are two words you never use: one is swell and the other is lousy. And of course lucy and ethel say well, give us the lousy one first and then the swell one. hahah! I think youre swell, fluffy! I really do. (I must be getting sentimental lately myself. hahah.
ok, Now I gotta decide whether to get busy listing, clean up, do bills or find some other amusing distraction. But after seeing my ebay room, bet the vote would be to clean up!
Rozz, hope you feel better. You'll do whats right for you Im sure (to hell with the one buyer anyway! They come and go.)
posted on May 30, 2004 10:41:37 AM newBut why let the guy think that it's ok to bid on something, let the bid sit there for three days, and then two days after the close, decide he doesn't want it after all?
I thought your goal was to protect your father's books.
I thought your goal was to protect your peace of mind.
I thought your goal was to protect your 100% feedback.
This is why it is OK to let this guy get away with this instead of thinking you must educate him.
posted on May 30, 2004 10:55:41 AM new
Realize - There's no mistaking the book in the auction. It has five photos - front cover, back cover, inside pages, and complete contents.
You had two books listed by John Armstrong, that by looking at just the gallery picture...they look almost identical.
Yes, the two books with the green covers. That's why both have multiple photos and a very complete description. including all of the "road names."
It's clear he didn't read the ad closely. In his email where he said he would pay for it after all, he said: "That should ship for about $2.50 Book rate in a manila envelope." Meanwhile, my ad says: "I can send this book to any zip code in the continental U.S. via Media Mail with a delivery confirmation for $1.97."
Did you ever consider maybe the buyer did actually make a simple mistake?
Yeah, and I offered to let him walk away, NPB on a neutral basis - "buyer and seller mutually agreed not to complete the transaction." He doesn't want that.
I don't feel like you were entitled to recover your FVF if you made a substitution.
He didn't respond to my offer to substitute another John Armstrong book, either.
You still would have gotten paid. Filing for FVF back is for when you don't get paid or you issue a refund.
I haven't been paid for anything yet. From his emails, I'm not sure he really will follow up and send a payment. Initially, he said he didn't want the book, he wanted me to re-list it. He's flip flopping on me - asks for a substitute, but doesn't respond to the offer for a substitution; tells me to re-list, then says he will pay for it after all.
Maybe in future auctions you should pre-approve your bidders and then you can carefully screen them before allowing them to bid on your books.
When you have titles like "All About Signals," usually, the bidders are self-screening. These are not books that appeal to the masses. It's very specialized stuff.
posted on May 30, 2004 11:23:09 AM new
In all seriousness, Roz - I would be glad to buy both the book the buyer doesn't want and also the other John Armstrong that didn't sell. We live, breathe, eat and sleep railroading at my house
__________________________________
"The more I want to get something done, the less I call it work." - Richard Bach
posted on May 30, 2004 11:45:04 AM new
Gousainc - Yeah, at this point, I'm willing to absorb the fees, but we'll see what he says in his next email. Maybe he actually absorbed a little of that "education" I've been trying to impart.
Neroter - Thanks for understanding. I think that if I didn't care about what I was selling, I wouldn't sell so well. You're right - collectors are very passionate about what they collect. In an estate situation, usually, people don't have a clue, but my father left all sorts of lists and other documentation. For instance, the shipbuilding kits were inventory from a mail order hobby supply business he tried to start, so he also kept a copy of his 1948 catalogue.
Also, collectors have a "thing." They do consider: "What's going to happen to my collection after I'm gone?" That's why my father took so much time and trouble to make all of his hand-printed lists as he got "up there" into his 80's, though he wasn't very well. I think a lot of my bidders are hoping that after they're gone, their families will show the same respect to their collections.
And, finally ...Parklane64: "The buyer just wants a f****** book."
No, he doesn't ... *that's the problem.* He doesn't want the book, but he doesn't want an NPB, either, even if it's neutral. Even if it doesn't cost him anything - no money, no neg, no NPB that counts as a "strike" - he doesn't want me to have my FVF back. Basically, 100% for him, and 0% for me.
Also: "if I buy your book I can use it for a$$wipe if I want. DO YOU UNDERSTAND?"
If you want to pay good money for an out-of-print book and use it for a$$wipe, that's your business. If the ad says "from my late father's extensive library" and you LET ME KNOW that you're going to use it for a$$wipe ....DO YOU UNDERSTAND the difference?
I could issue a negative, too. (And he's already gotten one of those from someone else.) All I would have to do is to cut and paste his initial response into feedback -- "After i bid i realized that i already have that book. Could we substitute another?" -- and it's a good shot that at least some other sellers would cancel his bids prior to the close.
This is a very serious collectors' segment. In some of the "new merchandise" categories, it might not matter much. But, in this one, where most buyers and sellers are pretty serious, he would be badly embarrassed.
But he doesn't seem to be the least bit conscious of the fact that there can be repercussions if he bids frivolously - I tried to be nice, and then I decided he deserved a bit of a wake-up call.
posted on May 30, 2004 11:50:03 AM newIf you do send a check, I'm obligated to sell to you. But I sure won't be happy about it.
Your risk with this option is MUCH greater - I will file a report with eBay which WILL impact on your record. I will
send your original email to eBay as a "problem bidder."
I've been nice enough to give you can option where you can get out of this transaction - with no negative feedback - as a mutually agreed upon cancellation.
If you're smart, you'll realize that this is a very generous offer, considering the time and trouble involved in filing the NPB and FVF forms so I can re-list the book and sell it to someone who actually wants it and will appreciate it.
Take the offer. It's a good offer, and one you should take the time to appreciate.
I do not think negative feedback is the way to go.
You already made these threats to this guy in your original response.
If you wish to salvage this situation you might want to get back to this person in a timely manner and give them a better escape route with no FVF and no lost pride.
He is obviously shy of anything to do with FVF fees and canceled transactions.
Forcing this on him, and relating it to his intelligence, may not be the best idea.
Let me see what this guy says and does. Unfortunately, if he sends a payment, I have to sell to him.
If he decides not to hassle it, and he agrees to a mutual cancellation, I'm going to be doing another segment in about three weeks or so, and I'll re-list the two Armstrong books and will let you know.
One of the reasons I want to file the NPB and FVF is to close the loop definitively, so I can relist that book with no worries. If he does agree, as you know, it takes 17 days to complete the process, so it's a bit of a wrench in the works.
Most of my other bidders have already responded and most have already paid. The first three packages have gone out, and a lot more will go out on Tuesday, so this round is pretty well cleaned up.
posted on May 30, 2004 12:05:35 PM newbut we'll see what he says in his next email. Maybe he actually absorbed a little of that "education" I've been trying to impart.
What bad thing has this person done???
He asked if you would be willing to substitute a different book for the one he bid on.
He indicated no problem purchasing first book if that was not acceptable.
The education you are trying to impart is not as beneficial as you make it sound.
Why wait to offer an apology?
It is pretty much a recurring theme with this thread, if your dad's books are important to you, try to work this out to suit your desires without being so threatening and acting like he has done something so wrong.
posted on May 30, 2004 12:13:10 PM new
I've been trying to stay out of this lately but let's recap.
The query that started this thread was
Am I handling this well or not? Or am I being too emotional because it's my father's stuff?
Roz, why did you even ask for opinions? You've written reams attempting to justify what you've done; you've rebutted every point every poster has made.
If you're fine with your response to this buyer, great. Live long and prosper. I'm just not sure why we went through this when your mind was already made up.
posted on May 30, 2004 12:18:41 PM new
Hi Rozrr
I just went through two estates within 9 months. That's two burials, two wills, two trusts and two piles of stuff.
I think you should get yourself a storage unit and keep the books. That would be truly honoring your father's memory.
If you think you can govern the "home" of an item, please get off ebay now.
Don't want to keep the stuff? Sell it or donate it to a group that does lust after this kind of stuff. OR. Spend some money to have it appraised, so you will realize what it's really worth.
My grandfather, and earlier triumvirate of death detail, was a "keeper" too. I have original packaging, books and other stuff. Had I collected the same items, I would have been extremely pleased. But, a lot of it's recycled, or off in the ebay orbit.
I think to put it gently, no matter what your relationship was, it's just stuff. It's not the core, kernal of that person. Think burning house. If you'd run for your father's books before your pets, wallet and photos, then don't sell it. Keep it.
Heck, I have my Archie collection circa early '70's. It's all back in a closet, but I guess I know it's part of my personal history. If my heirs want to toss it on the burning pile, hopefully not dancing around it, but I digress, then so be it.
Sorry, I don't mean to be harsh. On a personal note, this was harder on another family member, but a few hours of sorting, indexing, reboxing and going through the psychic overload of it, donation felt soooo good!
Free your mind. If you are sweating bullets over a $4.99 sale, trust me on this one, you will just hate ebay. BTW, it's just one flakey bidder....there are more, and less, the more you meet. hehehe...
posted on May 30, 2004 12:19:43 PM new
From your original post:
I said I had another book I would be willing to substitute for $4.99 - though I know that's an unusual request. But I also made it clear that I would file a NPB and FVF to get a refund on my fees - on a neutral basis, as "buyer and seller mutually agreed not to complete the transaction."
If you had SUBSTITUTED another book...the transaction would have still been considered complete in eBay's eyes. You would not be entitled to file a NPB and collect your FVF.
He didn't respond to my offer to substitute another John Armstrong book, either. I haven't been paid for anything yet. From his emails, I'm not sure he really will follow up and send a payment.
You offered to substitute, but you "made it clear you would file a NPB and FVF"...to which you said he replied: [i]It sounds like too much of a hassle. I dont want any "non pay stuff" 5% of $4.00 is only 20+ cents
I'll just thake the one i bought and give it to a friend.[/i]
This sounds like he plans to pay you, he just doesn't want an unjustified NPB (even a mutual one) filed against him.
JMO
[ edited by TnErnie on May 30, 2004 12:22 PM ]
[ edited by TnErnie on May 30, 2004 12:23 PM ]
[ edited by TnErnie on May 30, 2004 12:25 PM ]
