posted on September 4, 2004 10:31:01 AM new
I had a customer pay me cash for a recent item. He tells me that PayPal told him that my auction indicates "PayPal only" and is showing that he didn't pay. I checked my eBay account preferences and I show that I accept PayPal, check and money order. I do have the "Automatic Pay for PayPal only" checked. Does anyone know how it could happen that eBay/PayPal thinks I would accept ONLY PayPal? I ended up going to "My eBay" and removed the closed auction so, hopefully, that will indicate that the auction HAS been paid for. However, I don't want this to happen again. Can anyone give me a clue what happened and how to prevent it from happening again? Thanks!
[ edited by blueyes29 on Sep 4, 2004 10:31 AM ]
posted on September 4, 2004 11:03:30 AM new
Nope, I did NOT have the "immediate" payment checked. By the "PayPal only" logo...I think that goes back to a change eBay/PayPal made about 6 months ago...I assume that meant that the PayPal LOGO only would be displayed...as opposed to other payment form logos...At any rate, the "immediate payment" is NOT checked. I'm still baffled! The closed auction number is 2265599522 if anyone wants to check it out to see if they can figure it out. Thanks again...
[ edited by blueyes29 on Sep 4, 2004 11:05 AM ]
[ edited by blueyes29 on Sep 4, 2004 11:11 AM ]
posted on September 4, 2004 01:38:38 PM new
Ah, that ol' bugaboo Boolean logic...I did go in to my account and added "cash" for "acceptable payment methods" so maybe this problem won't occur again. I AM curious as to why this problem has just now surfaced as, previously, I've had several customers pay in cash with no problems. My main concern, obviously, is that I don't want my cash-paying customers to have PayPal problems! Thanks for the help...
posted on September 4, 2004 08:52:16 PM new
This MAY be relevant,,,,I had some idiot 0 feedbacker who bought TWO auctions of mine,,,,it says he used buy it now,,,,I thought buy it now meant IMMEDIATE PAYMENT with pay pal. The sucker NEVER paid me and I never heard from him. total of $70.00.....is there an option I have unclicked or clicked that stopped that from happening?
I said screw that complicated refund carp....I sent him some VERY Nasty e mails of what a low life piece of,,,,,,,,he is......
Please visit www.pomonaswapmeet.com The BIGGEST HOT ROD, Beer and Babes, Car Show swapmeet on the WEST Coast. Be there or Be Square.
posted on September 5, 2004 08:46:43 AM new
Blueyes,
You are over-reacting to an idiot bidder. You terms are clear. PayPal doesn't tell anyone anything. This guy is jerking your leg. Time to move on.
posted on September 5, 2004 11:11:28 AM new
Yes, Jack, immediate payment is an option you have to select when you setup BIN. It does not automatically get selected.
posted on September 5, 2004 05:58:46 PM new
Hi Stonecold...I'm not sure...The guy paid in cash the day after the auction. He tells me PayPal says his account is "in trouble "...Frankly, it DOES sound a bit strange to me too but he has absolutely no reason to not be truthful...Anyway...I've done what I can and haven't heard anymore from him so maybe all is well in PayPal-land. Thanks for the help...
posted on September 5, 2004 06:08:28 PM new
His pay pal account is "in trouble". This sounds like a spoof e mail if I ever heard one. I bet the "timing" was just coincidental.
I just this momemnt got a spoof e mail that said my e bay account is "in touble" that numerous attempts have been made on my e bay account and then of course the ever famous give us all your info, with one simple and painless ,,,click......
I bet you he got a spoof at just the,,,,,,,,? right? ,,,,,,wrong moment in your dealings. He has NO idea it's a spoof.
I could be wrong.........
Please visit www.pomonaswapmeet.com The BIGGEST HOT ROD, Beer and Babes, Car Show swapmeet on the WEST Coast. Be there or Be Square.
posted on September 5, 2004 06:13:46 PM new
And ya knows what,,,this ebay warning? e mail has the worst sentence structure. Not Asian, More like ah 1/2 Educated American! Nichol Helton? from e bay? sent it.
Please visit www.pomonaswapmeet.com The BIGGEST HOT ROD, Beer and Babes, Car Show swapmeet on the WEST Coast. Be there or Be Square.
posted on September 5, 2004 06:23:30 PM new
That happens with my auctions also. Tell your buyer to just disregard it as it only pertains to PayPal payments. eBay doesn't know how you get your payments unless they pay by paypal and then they show the paid logo. This will never change unless they put button in there that you can check paid when you get your payment. Tell you buyer that eBay doesn't care how you get your payment they only care if you file for FVF, but be nice when you say that
posted on September 5, 2004 07:11:19 PM new
Thanks all for the insights...I never thought of the spoof angle and would guess that's the situation...My buyer is a relative newbie so will e-mail him and tell him to ignore it...Appreciate the help!
