posted on February 4, 2005 03:59:00 PM new
Seller Protection Policy Clarification
Notice Date: February 3, 2005
Effective Date: March 11, 2005
Beginning March 11, 2005, the PayPal Seller Protection Policy will be modified to better clarify what is required of sellers to be eligible for Seller Protection coverage on any given payment. Specifically, the following will be changed:
“Proof of shipping” is now “proof of delivery” for payments less than $250.00 USD. Please note that payments above $250.00 USD will still require a delivery signature.
“Proof of delivery” should show that the address shipped to corresponds to the address on the Transaction Details page.
Anyone want to bet that the USPS delivery confirmation won't be good enough in the not too distant future?
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Alive in 2005
posted on February 4, 2005 05:23:39 PM new
Well, if that's the amount of the item that is being sold, doesn't it make sense to get proof of delivery? When I sold my ONE item (ha ha ha) for $255.00, I had so many darn stickers all over that package with proof of EVERYTHING to ensure that it got there and was insured. I spent $11.00 to ship something that would ordinarily cost $.60 to ship, but instead of being penny wise and pound foolish, I spent the money just to make sure. As a seller, you HAVE to protect YOURSELF!
posted on February 4, 2005 05:37:25 PM new
ltray -- No it isn't. It just proves that it was received at the post office. It doesn't prove that it was received by the customer. There is an ORANGE DC slip that requires a SIGNATURE and that is what ebay is looking for.
Diane
edited to add: It's obvious from ebay's new "item not received" crap that they started, that this new restriction has been added to protect itself. Even EBAY doesn't trust the USPS.
[ edited by bizzycrocheting on Feb 4, 2005 05:38 PM ]
posted on February 4, 2005 05:56:04 PM new
DC only shows delivery info if the destination PO scans it. I print postage & labels on the USPS site and always use DC but don't always get information that it was delivered.
As an example, I have one item that I shipped on Nov 30th - insured, too. USPS still doesn't show it delivered. I emailed buyer on 12/7 to check that he'd gotten the item - no reply. Since I haven't gotten any complaint about a missing item, I'm assuming it arrived ok. You'd think the USPS would at least be diligent about scanning items that were insured!
You entered 0703 8555 7490 4284 xxxx
The U.S. Postal Service was electronically notified by the shipper or shipping partner on November 30, 2004 to expect your package for mailing. No further information is available for this item.
posted on February 4, 2005 05:58:33 PM new
When you are dealing with credit cards through a regular merchant terminal and someone initiates a chargeback your only defense is a SIGNED DELIVERY of some kind. You rarely win one of these disputes.
The banks don't give a crap one way or the other about Delivery Confirmation. Even if UPS says they dropped the package at the door, that doesn't cut it either. They want a signature to prove the package hit the buyer's hand.
Paypal is probably just getting tired of absorbing the losses. It's unfortunate, but I'm honestly surprised they did it the old way for so long.
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Replay Media - The best source for board games, card games and miniatures on the web! http://www.replaymedia.com
posted on February 4, 2005 05:58:55 PM new
ltray -- That still does not prove that the buyer actually received the item. Remember, it only is saying that the post office "delivered" it. It doesn't say that it was delivered to THAT address nor does it say that the buyer received it. DC with signature, PROVES that the buyer received it.
posted on February 4, 2005 06:03:16 PM new
If Paypal wants the proof of delivery to show the delivery address, which must match the address on the transaction details page, then DC is not acceptable to them. Delivery Confirmation does not show a delivery address.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
