posted on February 20, 2005 09:32:59 PM new
Last month I posted a question wondering if I was being impatient. Let me refresh.
I bought an item the beginning of January. About 2 weeks later I emailed the seller who told me she was out of town with her father who had surgery and she would be back the following week and would ship then. By the time I got my item, after filing a PayPal dispute, it had been nearly a month. I said I would never buy from her again.
Well. I started a buying ID recently and she had an item available that NO ONE else had. I thought hey, it couldn't happen again, right? WRONG.
She's done it again. I purchased February 3rd. I emailed her this past Friday and asked where my item was. She emailed back that she was out of town with her father who just had surgery and she would return next week and work on her backlog then. I emailed her back and asked her why she did not disclose this information in her auctions and she said she puts in her end of auction email. So you dont know you will have to wait at least a month to get your item until you've already purchased it! I paid immediately ~ I mean I paid right then. This time I KNOW I will not buy from her again. I asked her for a refund and she said her internet access is limited and she'd do it when she came home. Her access is limited yet she answers emails and continues to list (and she doesn't use Vendio or anything like that) but she can't send me a PayPal refund?
I did not leave her feedback on my selling ID (the first purchase) because she retaliates and she retaliates MEAN and nasty. However ~ I wonder should I leave her feedback from my buying ID ~ I've got 8 positives already and don't plan on using it for selling at all. I don't want other sellers to think I'm a problem buyer but this is twice this woman has done this and I think at the very least she deserves a neutral.
I'm not trying to be ignorant and I hope her father is okay BUT I would never ever as a seller be listing things I couldn't ship, accepting payments for and not notifying my customers about it. This transaction will hit 3 weeks on Tuesday and there is no shipment in sight and I dont know if she'll refund me or not.
posted on February 20, 2005 10:13:23 PM new
If you only have 8 positives on that account, and it's not your seller account, I would say go for it. Only don't give her a neutral, make it a neg and word it in such a way as you don't sound like a P.O.'d buyer, but someone sincerely wanting to warn other buyers about her tactics. When she returns the neg, if it's especially nasty and you feel it would be detrimental to your future purchases, open a new buyer's account and use it to buy with.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on February 21, 2005 06:00:55 AM new
Helga -- Immediately file with paypal! Also, file with ebay. It sounds like she is just a slow shipper and uses the good ole hospital/family member sick/yadda yadda yadda excuse that we as sellers hear so much from buyers. I would definitely give her a negative as well. It is only a buyer ID and you can reopen another one.
posted on February 22, 2005 04:43:14 AM newDo I take the neg I know I'll get
Yes. If anyone deserves it, it is you.
Ok, enough with the clowning around. It's your buyers account. So what if you get a neg. If you get canned, open another buyers account.
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Alive in 2005
posted on February 22, 2005 05:11:22 AM new
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"People need somebody to watch over them. Ninety-five percent of the people in the world need to be told what to do and how to behave." - Arnold Schwarzenegger
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MOT
posted on February 22, 2005 05:18:23 AM new
First I would file a complaint with paypal.
Then I would report her to Ebay.
I would Not leave a Neg for her until this transaction was settled, either by you receiving your item or receiving your refund.
But I would definitely Leave her a Neg, and Even if this was my selling ID I would still leave her a Neg, If Other people left her a neg saying what is happening then I'm sure you would not have placed a bid.
But most people don't want to receive one back so she keeps selling and doing this over and over.
The way Ebay has the FVF set up thats how Neg. feedback should be set up, it should go through Ebays board so that Ebay can see if a Seller has tried to work out the problem with the buyer
Neg. Feedback should NOT be Allowed to be left without a Mediator Monitoring the emails and responses from either party.
This feedback system is all Wrong and Ebay is not Helping us.
posted on March 3, 2005 05:19:42 AM new
Just an update here.
It is March 3rd now and I've yet to receive my item or a refund. I filed with PayPal last week and have had no response from either Paypal or the buyer.
I'm inclined to post her name here. She's a powerseller and gets tons of feedback every single day while she continues to see. Someone did leave her a neutral last week that says paid 2-2-05 received 2-28-05. I didn't look yet to see what she left them back.
I will leave a negative when the situation is resolved. I will continue to buy on my buyers ID. In her retaliations she calls "newbie" people stupid newbies who don't know how eBay works. I know I'm not a stupid newbie ~ I've got over 900 positives on my selling ID. But if everyone would leave the feedback for her she deserves maybe she would not continue this.
I wonder how long it will take Paypal to take care of it.
posted on March 3, 2005 08:18:08 AM new
One a buying account, I honestly don't care if I get a retalitory negative. I don't know why buyers really care about feedback (I am glad they do though) - If you have filed with paypal, it is up to them to prove they shipped the item. If you paid with a credit card, then you can dispute with them too. You probably won't be out money. I would defeinitely leave a negative but would wait til you have the item, or a refund. If you leave feedback, it may slow the process even further. However, this is an example of why feedback is irrelevant, because you dealt with her twice given her nasty feedback history.
