Home  >  Community  >  The eBay Outlook  >  HUH? Spam or for real?


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 roadsmith
 
posted on February 17, 2007 09:58:18 AM new
I just got two of these in my e-mail. I've never seen this before--is there really a new form to fill out for a sale outside of eBay? How can eBay govern what we do once an auction item has ended???


(See the text below in this thread.)
[ edited by roadsmith on Feb 17, 2007 12:50 PM ]
 
 agitprop
 
posted on February 17, 2007 12:32:00 PM new
Can you post the text or an image of what the link shows as no one else can access your account. Or post your eBay ID and password so we can all see
 
 roadsmith
 
posted on February 17, 2007 12:49:16 PM new
Yup. Here it is.




SP NOTICE: eBay Ask Seller a Question or Contact eBay Member Alert



Dear roadsmith ([email protected]):

Our records indicate that you received an email from trav4x4 through our Contact eBay Member or Ask Seller a Question feature. Please be aware that the email might contain a fraudulent offer to purchase or sell an item outside of eBay. We recommend not responding to the sender because the email might be an attempt to obtain your email address.

If you have already completed a transaction with a person who has asked that you take the transaction outside of eBay or if you are a seller who has already shipped an item to the buyer and the transaction was completed outside of eBay, we suggest you take the following steps:

1. Contact the payment service that you used to make the purchase. If you paid by credit card, most card issuers provide consumer protection in online fraud cases.

2. Please complete the Item Bought Outside of eBay form or the Item Sold Outside of eBay form. To access these forms, go to:

http://pages.ebay.com/help/tp/isgw-fraud-non-ebay.html

Click the "Item Bought Outside of eBay form" or the "Item Sold Outside of eBay form" link. Enter your information in the following page and then click the "Submit" button. The information you provide will allow us to work more effectively with law enforcement in case an investigation occurs.

3. If you were the seller and shipped the item to a fraudulent buyer, contact the shipping carrier that you used because the company may be able to assist you further. If you sent the item through the U.S. Postal Service, file a mail fraud claim. To do so, please visit:

http://www.usps.com/postalinspectors/fraud/

4. Contact the local law enforcement where you sent your payment or where you sent the item. The authorities where the seller or the buyer lives might be able to provide additional assistance. To find local law enforcement, visit:

http://www.usacops.com/

To protect your email and your eBay account, we recommend that you follow these safety tips:

- Do *not* respond to the sender either through the eBay system or your email account. An offer to buy or sell an item outside of eBay is against our policies, might be fraudulent, and will not be covered by eBay protection programs.

- If you received what appears to be a Second Chance Offer for an item that you recently bid on, check My Messages to confirm whether the offer is legitimate. Valid Second Chance Offers appear in My Messages with a blue background and a subject stating, "eBay Second Chance Offer for Item...." If you receive a Second Chance Offer directly in your personal email and it is not in My Messages, that means it is not a legitimate offer. If a Second Chance Offer appears in My Messages with a subject line of "Message from eBay Member," it is not a legitimate Second Chance Offer. Before responding to a Second Chance Offer, make sure it contains both the blue background in My Messages and the subject line of "eBay Second Chance Offer for Item.."

- Never pay for an eBay item using instant cash, wire transfer services such as Western Union or MoneyGram. It's against the eBay Accepted Payments policy for a seller to request payment using these methods. They are unsafe, especially if you're paying someone whom you don't know.

Regards,

eBay Trust & Safety


Learn how you can protect yourself from spoof (fake) emails at:
http://pages.ebay.com/education/spooftutorial

This administrative email was sent to [email protected] from eBay. Your account is registered on www.ebay.com. As outlined in our User Agreement, eBay will periodically send you information about site changes and enhancements. If you would like to receive this email in text format, change your notification preferences.

See our Privacy Policy and User Agreement if you have questions about eBay's communication policies.
Privacy Policy: http://pages.ebay.com/help/policies/privacy-policy.html
User Agreement: http://pages.ebay.com/help/policies/user-agreement.html

Copyright © 2006 eBay, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are registered trademarks or trademarks of eBay, Inc.
eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125.

_____________________
Thought for the day: Men are like fine wine . . They start out as grapes; and it's up to the women to stomp the crap out of them until they turn into something acceptable to have dinner with. ~Dave Barry
 
 zoomin
 
posted on February 17, 2007 01:36:24 PM new
that's probably real ~ look for it in your 'my messages' to be sure.
It typically means some idiot has sent you a message via eBaY through the 'ask a question' feature and they have since become naru.
About twice a week I get spam offers to buy product from china through 'ask seller a question' ~ I report them all and end up getting the message you posted when they get kicked off!


 
 roadsmith
 
posted on February 17, 2007 03:33:11 PM new
Thanks zoomin. I've looked at My eBay messages and there's been nothing received from the seller named in the eBay warning message here. I checked his feedbacks and they're fine, too. Very mysterious.
_____________________
Thought for the day: Men are like fine wine . . They start out as grapes; and it's up to the women to stomp the crap out of them until they turn into something acceptable to have dinner with. ~Dave Barry
 
 roadsmith
 
posted on February 17, 2007 03:35:24 PM new
And. . . would anyone here actually fill out a form for eBay on an item sold outside of eBay? When I sell an item to someone and I have a few more here, I always e-mail the buyer to tell him/her that I have them and is he/she interested. Surely that can't be illegal with eBay?! It's not as though I've listed an item, ended the item, and sold it off eBay to a buyer. I honestly think eBay is nuts if they think buyers and sellers are going to fill out a form for them! Am I off base here?
_____________________
Thought for the day: Men are like fine wine . . They start out as grapes; and it's up to the women to stomp the crap out of them until they turn into something acceptable to have dinner with. ~Dave Barry
 
 aintrichyet
 
posted on February 17, 2007 03:36:36 PM new
roadsmith ... did you DO a sale outside of ebay on either of the emails you got from ebay? ......... that is strange emails to get from ebay. unless it is just ebay that is "onto" some unscrupulous outsiders and maybe they're warning you about them

 
 roadsmith
 
posted on February 17, 2007 03:44:36 PM new
aintrich: No, as far as I can peer back into my records in e-mail and on My eBay, I've not done any business with those people, on OR off eBay.

When I first got those eBay messages in my e-mail, I immediately looked back into my sales and could find nothing at all; ditto for my e-mail records.
_____________________
Thought for the day: Men are like fine wine . . They start out as grapes; and it's up to the women to stomp the crap out of them until they turn into something acceptable to have dinner with. ~Dave Barry
 
 ST0NEC0LD613
 
posted on February 17, 2007 10:06:32 PM new
would anyone here actually fill out a form for eBay on an item sold outside of eBay?

This falls into the "Not if you have a brain" catagory. It's none of Ebay's business who, when and how I sell an item to anyone.


 
 zoomin
 
posted on February 19, 2007 09:22:41 AM new
this is the typical 'ask seller a question' that I receive and I am guessing, the pre-cursor to the message you got about having contact with 'the bad guys':
This message was sent while the listing was active.
chadman1 is a potential buyer.



Dear Sir /madam:
Our company mainly engages in selling the well-known brands of shoes and bags and what you need. They are all name brands; we have the products of all kinds, sizes and colors for you to choose. Spend one minute in looking at our website (www.onlineshop888.com),maybe you will find you need. Connect us by MSN:
[email protected] or [email protected]



 
 deichen
 
posted on February 19, 2007 09:42:17 AM new
I couldn't agree more StoneCold!

 
 ladyjewels2000
 
posted on February 19, 2007 09:57:39 AM new
I got something like this a year or so back but I had gotten an email from the buyer. It was in My Ebay. When I checked their ID - they had just registered the day before and ebay had already NARU them.

It sounds as if this is a scam IMHO.

 
 pelorus
 
posted on February 19, 2007 12:27:37 PM new
This case is simple. If you do not have a message from the person in your messages section of My Ebay, it is fake.

The wacky part is where it asks for you to fill out an ebay form admitting you are guilty of violating ebay's selling rules. An ebay sting operation?

 
 roadsmith
 
posted on February 19, 2007 12:35:34 PM new
Pelorus: "This case is simple. If you do not have a message from the person in your messages section of My Ebay, it is fake."

What was tough about this for me is that the message WAS NOT in My eBay messages!! That was why I sent it to [email protected] -- and then I found out it truly was from them, as they told me in their e-mail reply. (I always check messages in My eBay and never reply directly from my e-mail.)

_____________________
Thought for the day: Men are like fine wine . . They start out as grapes; and it's up to the women to stomp the crap out of them until they turn into something acceptable to have dinner with. ~Dave Barry
[ edited by roadsmith on Feb 19, 2007 12:36 PM ]
 
 pelorus
 
posted on February 21, 2007 07:21:52 PM new
Well, maybe it wasn't so simple. Just really weird. If ebay is sending out emails asking people to turn themselves in there are too many people in too many cubicles at ebay HQ with not enough useful work to do.

I am a stockholder, and worry that the company has gone completely insane.

 
 neglus
 
posted on February 21, 2007 08:34:33 PM new
According to ebay, that would be a spoof because it SHOULD be addressed to your REAL name and not your user name and/or email address (BTW - edit your post to remove your email addy if you want to prevent more spam). You really did hear back from Spoof at ebay that it was for real?
-------------------------------------


http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 sthoemke
 
posted on February 21, 2007 08:47:56 PM new
I'd guess a spoof. Is there a link in the email?

1) it should be addressed to your real name

2) the message should be in your ebay messages

3) the year is 2007, not 2006

 
 roadsmith
 
posted on February 21, 2007 10:05:32 PM new
Yes, it was for real, from eBay! It appeared in My eBay messages twice, even though [email protected] told me first that it was a spoof.

I'm just wondering, now, if eBay responds that way to us all the time when we're savvy enough to send them what might be a spoof. Are they really knowledgeable about things? Are they really looking into them? Or just reassuring us that anything we send to them as possible spoof is really spoof. And good for us, then, huh.
_____________________
People who want to share their religious views with you almost
never want you to share yours with them.
 
 
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