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March 20 2008
eBay Terminates 125, But Will Hire More Long Term
Duncan Riley
4 comments »
eBay has fired 125 workers as part of a restructure of its US and European Operations.
The 125 were located in the U.S, Belgium, Spain and Austria and “were part of an effort to centralize some customer support, finance and legal functions and were not aimed at cutting costs” reports CNN, quoting the company saying that it is actually looking to expand on its 15,000 strong workforce going forward.
The changes are designed “to make the company’s services easier to use” and is part of a push to “reinvigorate a company that remains the dominant online auction site.”
eBay has come under increasing pressure from competitors, including Amazon who surpassed eBay in traffic last Christmas. The company launched a fee restructure in January resulting in a seller boycott.
posted on March 21, 2008 08:41:25 AM new
They can share a call center with Dell Computers then - then they can sink to the customer service level of Dell, which is lower than dog doo doo.
~~~~~~~~~~~~~~~~~~ Caroline
posted on March 21, 2008 09:10:38 AM new
I find dealing with British Petroleum the worse. In our family business I get to chase problems. BP outsourced their a/r and a/p to IBM who sent them to India. Half the time I am working with someone who knows NOTHING about the oil business and is trying to tell me something exist that does not.
Beth
Caroline 