amber
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posted on June 24, 2008 07:42:11 AM new
Just found that someone has bid on 3 of my auctions. I often check to see if the buyer is in the US or International, and when I checked her feedback, it is 97.3, but the problem is she has about 11 neutrals and 9 negs this year. She has almost 100 DSR ratings, and they are 4.3-4.5%. My biggest concern is that when I looked at feedback she has left, the negs and neutrals are even higher. For about 12 in a row, she has put "Went as expected", all for different sellers. I presume she meant "weren't". This is a case where in the future all her negs and neutrals will disappear, and sellers won't see her bad record.
Do you think this would be a case where I should cancel the bids? Can I give as a reason "poor feedback"?
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carolinetyler
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posted on June 24, 2008 07:55:18 AM new
I would cancel them if they were my auctions - sounds like she's more trouble than she's worth.
~~~~~~~~~~~~~~~~~~
 Caroline
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cblev65252
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posted on June 24, 2008 07:55:36 AM new
I would. I just don't trust the new eBay anymore. They've done nothing but fuel mistrust among buyers and sellers. Is it possible to let us know who it is so that we can block?
Cheryl
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alldings
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posted on June 24, 2008 07:59:26 AM new
Cancel yes, but I might wait until closer to the auctions end to see if she gets out bid then dump her. Poor FB you are being kind and generous!
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ladyjewels2000
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posted on June 24, 2008 08:11:56 AM new
I assume she left 12 negatives in a row?
Can you post her ID so we can block her too?
I think it will be funny when these people can't bid on stuff they want due to being blocked so many times.
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amber
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posted on June 24, 2008 08:13:28 AM new
Thanks for the advise. Yes, I will wait a while and then cancel, they were only listed yesterday. I really bugs me that with the new feedback system, we won't even know her record, because she won't be getting neg or nuetral feedback.
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pixiamom
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posted on June 24, 2008 09:19:25 AM new
There is the possibility that she meant the neutrals as neutral (as the name implies) and didn't want to heap flowery lauds in feedback when the transaction just "went as expected". I would still cancel her bids and block her. EBay's perversion of neutrals just may hurt buyers as well as sellers.
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MAH645
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posted on June 25, 2008 06:46:41 PM new
I just had a low feedback buyer leave me a negative because I din't have a dvd I had sold and forgot to take out of my store. I don't think buyers should be allowed to leave negative feedback on a transaction that was not completed. She made my blocked buyers list anyway. Just an example how buyers can ding your stars and feedback because E-bay now allows them to.
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cashinyourcloset
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posted on June 26, 2008 04:21:23 AM new
Really, MAH???
If Amazon "sold" me a DVD and then wrote to me that they had forgotten to remove it from their site and they weren't going to send it to me, I would feel negatively about it.
A really nice email might get something other than a negative, but they're entitled to leave it.
The one time this happened to me, I offered them a discount on any future auction. I got a neutral: "disappointed...don't know what happened but apology accepted."
Fair enough -- the mistake was mine.
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ladyjewels2000
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posted on June 26, 2008 05:12:01 AM new
I was thinking the same thing Cash. I would have offered free shipping on the next purchase and begged for forgiveness. I would have done that today or a year ago.
Everybody makes mistake but we all have different way to dealing with them.
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