Home  >  Community  >  The eBay Outlook  >  Neutrals will no longer be counted in feedback


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 kozersky
 
posted on July 10, 2008 02:16:36 PM new
Posted on the ebay boards and AuctionBytes - ebay will not be counting neutrals in Feedback after August. And, will remove all past neutrals from previously calculated Feedback.

http://www2.ebay.com/aw/core/200807.shtml#2008-07-10113642

Bill K-

William J Kozersky Stamp Co.
William J Kozersky Stamp Co. Book Store
 
 zippy2dah
 
posted on July 10, 2008 02:46:59 PM new
Hallelujah! Someone at eBay finally invested in a dictionary!

 
 zippy2dah
 
posted on July 10, 2008 03:02:55 PM new
This looks interesting.

"By the end of October, we will roll out a new process to help you resolve issues with buyers, even after the buyer has left negative feedback. Everybody makes mistakes – buyers and sellers alike, and buyers should have a mechanism to change feedback if they make a mistake or if the seller rectifies an issue in a timely manner. Unlike with our previous Mutual Feedback Withdrawal system, our new process will enable buyers to change their feedback of the seller, not just withdraw the rating. We'll provide more details of this new process in the fall."


 
 ebabestreasures
 
posted on July 10, 2008 03:07:56 PM new
Can't believe this - it's great news all the way around.
Think ebay just could not ignore all the screams from sellers.

 
 zippy2dah
 
posted on July 10, 2008 03:09:47 PM new
Especially that guy screaming at eBay Live.

 
 zippy2dah
 
posted on July 10, 2008 03:13:45 PM new
On a semi-related feedback note, a seller is claiming that he was suspended for posting negative-positives for buyers.

http://blog.auctionbytes.com/cgi-bin/blog/blog.pl?/pl/2008/7/1215608533.html

I take most suspension stories with large grains of salt. It will be interesting to see if it happens to anyone else.

 
 hwahwa
 
posted on July 10, 2008 03:30:44 PM new
why not just get rid of feedback and use the rating system?
I just dont see why the world has to read every remark,every item the seller sold on Ebay and for how much?
Why does Ebay have to show how much we sold the item for?what business is it of Ebay?
Ebay treats its sellers like a bunch of deformed,destitute misfits who have no place to go.
*
Google does not hire stupid people.
[ edited by hwahwa on Jul 10, 2008 03:31 PM ]
[ edited by hwahwa on Jul 10, 2008 03:32 PM ]
 
 amber
 
posted on July 10, 2008 03:54:25 PM new
That's great news. So many buyers have no idea what "neutral" means in the eBay dictionary. I have seen loads of them given with a very positive comment. I think neutral to most of us means not really good, not really bad.

 
 glassgrl
 
posted on July 10, 2008 04:00:55 PM new
you mean the bozo that left me the negative positive will be *gasp* suspended?

+Positive feedback rating THIS IS A NEGATIVE! BUYER REFUSED MY REFUND OFFER AND FILED DISPUTE WITH PAYPAL!

funny - I had just filed this this morning way before this was posted here - honest.




 
 rhpepsi
 
posted on July 10, 2008 05:14:39 PM new
Everybody makes mistakes – buyers and sellers alike, and buyers should have a mechanism to change feedback if they make a mistake or if the seller rectifies an issue in a timely manner.........


CAREFUL....!!!!!


Buyer leaves positive and receives positive from seller...knowing our recent track record, buyers MAY be able to change the POSITIVE now to a NEGATIVE????

 
 pmelcher
 
posted on July 10, 2008 05:31:59 PM new
It sounds like a one way street, negative to positive. I sure hope they can't change it to a neg.

 
 sthoemke
 
posted on July 10, 2008 05:39:46 PM new
It took the folks at ebay 10 years to figure out that a neutral should be a neutral.

 
 hwahwa
 
posted on July 10, 2008 06:23:41 PM new
Gulag-a Soviet era concentration camp.
*
Google does not hire stupid people.
 
 roadsmith
 
posted on July 10, 2008 09:35:04 PM new
By some miracle, eBay happened to hire a live one.

Now. . . let us sellers leave neutrals and negatives, too, and I'll be a happy camper.
_____________________
 
 davebraun
 
posted on July 10, 2008 10:18:10 PM new
The neutrals are a red herring. I would submit that it was always eBay's intent to have them truly neutral. They are a diversion meant only as misdirection. Until the ability to leave true feedback whether positive, neutral or negative is restored to the seller we play on an unleveled playing field.

 
 roadsmith
 
posted on July 10, 2008 11:18:53 PM new
You speak the truth, Dave! Still, after many weeks, no one I've told about the new feedback system has reacted favorably. They all say, "What?! Why?!"
_____________________
 
 glassgrl
 
posted on July 11, 2008 06:57:33 AM new
I got an email this morning

Dear glassgrl,

I saw your received a "fake positive" feedback from a bad seller:

THIS IS A NEGATIVE! BUYER REFUSED MY REFUND OFFER AND FILED DISPUTE WITH PAYPAL!

This is Feedback Abuse by the seller and is against eBay rules:

http://pages.ebay.com/help/policies/feedback-abuse-withdrawal.html

One of the reasons eBay will remove feedback is:
Negative statements that conflict with a positive rating

If you want this "fake positive" removed, just report it and eBay will remove it.

Good luck


*old*fish


 
 
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