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 glassgrl
 
posted on July 11, 2008 03:54:03 PM new
Thank you for writing eBay in regard to the Feedback you received from "nikita0221" on item number 110187771613. I see that the statement conflicts with the positive rating and should be removed. I understand your concern and will help you resolve this issue as quickly as possible.

After reviewing your request, we found that the Feedback comment met the requirements for removal under our Feedback Abuse Policy and have removed it.

To learn more about our Feedback Abuse Policy, go to:

http://pages.ebay.com/help/policies/feedback-abuse-withdrawal.html


It is my pleasure to assist you. Thank you for choosing eBay.

Sincerely,
Ross

eBay Customer Support

 
 carolinetyler
 
posted on July 11, 2008 03:59:27 PM new
It's nice to win one every once in awhile!
~~~~~~~~~~~~~~~~~~
Caroline
 
 pmelcher
 
posted on July 11, 2008 05:45:43 PM new
WOW!!!

 
 ladyjewels2000
 
posted on July 12, 2008 08:44:39 AM new
Great for you Glassgirl.
Wasn't this as a buyer? I wonder if they would be as fast to remove anything for a seller?

 
 glassgrl
 
posted on July 12, 2008 08:50:48 AM new
it looks kind of funny - they left my follow up comment

Positive feedback rating This comment has been removed by eBay. Learn more. Seller:
nikita0221 ( 392 [Feedback score is 100 to 499] )
Jun-29-08 16:30


*
Reply by glassgrl (Jun-29-08 17:20):
offered a whole $3.00 refund while I'm out $13.80 for something that is USELESS

-- (#110187771613)

 
 cblev65252
 
posted on July 13, 2008 07:00:34 AM new
Glad to hear they removed the comment. The seller also received some "knock down" points from eBay for leaving negative comments on a positive.

<i>Positive feedback rating This comment has been removed by eBay. Learn more.</i>

Unfortunately, if you read the feedback board, a lot of sellers are looking at this comment left by eBay as a negative and are blocking buyers for it. I'd leave a follow-up if you haven't already so that sellers can see it wasn't a deserved neg to begin with.


Cheryl

 
 glassgrl
 
posted on July 13, 2008 08:31:38 AM new
cheryl - kindly point me in the right direction ie - the feedback board where they are talking about it. I looked but they are talking about everything from crop circles to ?

 
 
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