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 merrie
 
posted on September 16, 2008 09:43:15 AM new
email from Ebay


"A user whom you have recently transacted with has been indefinitely suspended from eBay within 90 days of registration. We have removed any feedback they left for you or others.

eBay removes feedback when a user is indefinitely suspended for certain policy violations within 90 days of registration. eBay takes the position that members indefinitely suspended soon after registration shouldn't be able to permanently impact another member's account."

My FB dropped one point, but nowhere can I find who was suspended. None of my FBs say "Not a registered user" When I look up items sold in the past 90 days, no note that a buyer is no longer registered. Can't Ebay be straight with us and give us the info we need?? This not a big deal, but why can't I know whose FB was removed??

 
 hwahwa
 
posted on September 16, 2008 12:02:39 PM new
why do you want to know,it is not a big deal/
It is probably removed from common data base accessible by us
*
Gulag-a Soviet era concentration camp is now reincarnated as EBAY with 13,000 rules.
 
 merrie
 
posted on September 16, 2008 12:14:51 PM new
Why shouldn't I have access to things that change my feedback??

Why even send me the notice??

Good business practices are not clouded in secrecy.

 
 roadsmith
 
posted on September 16, 2008 02:09:32 PM new
Merrie: I see NO reason why eBay can't tell us which sale/which buyer in such a situation. I too would be very curious, and as the seller whose feedback has been changed, I have a right to know. ~Adele
_____________________
 
 rhpepsi
 
posted on September 16, 2008 02:29:10 PM new
merrie...I think you answered your own question;


Good business practices are not clouded in secrecy.


 
 fluffythewondercat
 
posted on September 16, 2008 02:54:16 PM new
Merrie,

How much money did you make on eBay yesterday?

And by "make" I mean "what was your profit?"

fLufF
--
If you're spending $7500 a month on maid service, why only $1700 on jewelry?
 
 hwahwa
 
posted on September 16, 2008 05:09:11 PM new
Why dont you convince Ebay it is relevant and essential that Ebay sellers know which past bidder has been suspended else our business would be in jeopardy?
Programming efforts are expensive and if we can convince Ebay it is $$ important to us and hence $$ important to them,I am sure they will consider .
*
Gulag-a Soviet era concentration camp is now reincarnated as EBAY with 13,000 rules.
 
 merrie
 
posted on September 17, 2008 04:23:37 PM new
I am really not sure what my profit or lack of has anything to do with Ebay being transparent with its practices.

I probably would not have noticed the change in FB and I can't see how it will really effect my bottom line, but it is the principle of the thing. If they felt the need to remove someone and the need to notify me of the FB change, then why can't I know how this happened!!

Secrecy and hidden agendas do not bode well for companies. They do not inspire confidence that everything is honest and above board.
[ edited by merrie on Sep 17, 2008 04:25 PM ]
 
 deichen
 
posted on September 17, 2008 04:48:33 PM new
I am really not sure what my profit or lack of has anything to do with Ebay being transparent with its practices.

Merrie,
I am glad you answered back! It is none of Fluff's business, but CURIOSITY kills the cat! Be careful.


 
 cashinyourcloset
 
posted on September 17, 2008 04:52:49 PM new
Merrie (and deichen),

I think the point is that instead of spending time and energy researching something relatively meaningless (i.e., whose feedback was removed for being suspended), do you know how much you made yesterday. It's not my business (or Fluffy's), but it is your business. Perhaps I misunderstood Fluffy's point, in which case I'll make it MY point: don't sweat the meaningless, unproductive, non-remunerative stuff; there are plenty of important things to worry about, including your profit.

 
 niel35
 
posted on September 17, 2008 04:55:46 PM new
cash - you got that right!

 
 fluffythewondercat
 
posted on September 17, 2008 05:30:00 PM new
Bingo.

I didn't really need to ask if a number was all I wanted -- Terapeak makes it pretty easy to guess a seller's profits accurately. I didn't bother since I don't care about Kosta Boda glass.


fLufF
--
If you're spending $7500 a month on maid service, why only $1700 on jewelry?
 
 merrie
 
posted on September 17, 2008 05:32:18 PM new
cash: There are plenty of more important things to worry about, but the point is the principle of the change / policy.

How many things are they doing that seem just petty or meaningless, but are still irritating and underhanded.I do NOT care about the loss of 1 + FB.

I am not spending a lot of time on this matter. It really doesn't change anything, but it is a form of censorship. How many other things do they change, alter, delete, staple or spindle that we cannot verify!?!

The st*rs are clouded in secrecy, etc. Just another thing to annoy sellers.



 
 deichen
 
posted on September 17, 2008 05:34:12 PM new
IMO Merrie was just venting about something she found frustrating. This is something we all do. Isn't this an outlet for that? Anyway, Fluff can get noisy, I know that personally, so I maybe am too defensive!

 
 cashinyourcloset
 
posted on September 17, 2008 05:55:21 PM new
I'm all for venting; I do it myself sometimes and it feels good for a while. But, there is a point where you have to make your peace with the fact that eBay is not what it was, that it does not care about fairness/decency to its smaller sellers, and that its policies are (at best) profit oriented for themselves and (at worst) abject nonsense.

That's all I was saying. Pointing out a stupid policy of eBay's isn't harmful and can be cathartic, although the sport kind of went out of it since they have created such a huge target; kind of like hunting a tortoise with a machine gun. I still read this forum even though I don't have a profit stake in eBay; I find myself amazed at the "can you top this" carnival of mismanagement. Back in my corporate life, we called something like this a "goat rodeo."



 
 hwahwa
 
posted on September 17, 2008 05:55:56 PM new
I cant stand all those irrelevant features on the item page asking us how much of the sales proceed will go to charity? or all those stupid worthless options which do nothing to improve our sales waving in our face.

*
Gulag-a Soviet era concentration camp is now reincarnated as EBAY with 13,000 rules.
 
 deichen
 
posted on September 17, 2008 06:01:38 PM new
But, there is a point where you have to make your peace with the fact that eBay is not what it was

Yes, I made peace with that. Still it is incredible...the new rules and regulations that they keep coming up with!

 
 cashinyourcloset
 
posted on September 17, 2008 06:05:04 PM new
Deichen,

It's not an uncommon reaction for organizations that have lost the way and are in full panic mode. They're lost in the woods and the birds have eaten the crumbs that mark the path.
[ edited by cashinyourcloset on Sep 17, 2008 06:05 PM ]
 
 pixiamom
 
posted on September 17, 2008 06:07:50 PM new
Merrie, I understand your stance on principles, but the others are right. Feedback is all but meaningless, unless it affects your ability to sell. Concentrate on the activities and decisions that you have control over and that will affect your bottom line. Egads! There are so many things to take up my time that DO affect my bottom line - making my listings eBay compliant, figuring out BIN strategies, finding alternatives to replace lost eBay income.
 
 deichen
 
posted on September 17, 2008 06:16:45 PM new
cashinyourcloset,
That is a great way of describing ebay. LOL!


 
 fluffythewondercat
 
posted on September 17, 2008 06:18:23 PM new
It's not an uncommon reaction for organizations that have lost the way and are in full panic mode.

Around our house we have an expression for that: they'll be unveiling their new logo soon.

I've lost count of how many companies we know who were in flail mode and thought, somehow, that a new logo was going to save them.

I'd bet good money a new eBay logo is in the works.

fLufF
--

If you're spending $7500 a month on maid service, why only $1700 on jewelry?
 
 merrie
 
posted on September 17, 2008 06:19:53 PM new
pixie: I do agree that FB is pretty much useless now.

Many that have written are right about prioritizing things.

I was/am just venting on silly policies over which I have no control. The list is loooooong.

 
 roadsmith
 
posted on September 17, 2008 06:20:29 PM new
In Merrie's defense: I tried to think of what is the worst that could happen. If that buyer sent an independent e-mail to Merrie asking to buy something off-line, Merrie might be tempted to do that. In that case, knowing who the buyer is could be important.

I know how it feels to need to know, just BECAUSE. Maybe because eBay has become so secretive and hinky that it can make us paranoid.
_____________________
 
 cashinyourcloset
 
posted on September 17, 2008 07:06:11 PM new
Roadsmith, I hope that nothing I wrote made it seem that you needed to come to Merrie's defense. Perhaps it did sound as though I was slapping her and telling her to pull it together, soldier. That's not at all the way I intended it, and Merrie, if that's how it came across, I'm sorry.

I don't know how long your relationship was with eBay, but there's a natural human desire to see anything that's been a partner make sense again, be reasonable again, be "loving" again. But, it 'taint gonna happen with eBay. I wouldn't bet my last dollar on that, but most anything else. It's sad, but if you're going to continue to work with eBay, I think it's important to regard them as a business partner that you don't quite trust and to keep a wary eye on them. What I was trying to get at was that there's no point in being shocked when they do something stupid.

 
 hwahwa
 
posted on September 17, 2008 08:18:47 PM new
Cash,
Of all the years I sell on Ebay.I never find Ebay to be 'stupid'!
You cant please everyone so you may as well please yourself!
Ebay has reasons why it does what it does,it may come across to many of us as insensitive,blunt and abrupt but NEVER STUPID!
Ebay is also getting to be too big and worn,break it up and let the creativity shines again!

*
Gulag-a Soviet era concentration camp is now reincarnated as EBAY with 13,000 rules.
 
 deichen
 
posted on September 17, 2008 08:25:05 PM new
I am not sure what you think stupid means....

Main Entry: 1stu·pid
Pronunciation: \&#712;stü-p&#601;d, &#712;styü-\
Function: adjective
Etymology: Middle French stupide, from Latin stupidus, from stup&#275;re to be numb, be astonished — more at type
Date: 1541
1 a: slow of mind : obtuse b: given to unintelligent decisions or acts : acting in an unintelligent or careless manner c: lacking intelligence or reason : brutish
2: dulled in feeling or sensation : torpid <still stupid from the sedative>
3: marked by or resulting from unreasoned thinking or acting : senseless <a stupid decision>
4 a: lacking interest or point <a stupid event> b: vexatious , exasperating <the stupid car won't start>

I think they have made numerous stupid decisions. Time will show that and in fact, it is already showing.

 
 merrie
 
posted on September 18, 2008 06:29:00 AM new
Cash: I did not take your comments as a whack in the face. I appreciate people's opinions on how to weather /ignore / fight the things that rankle them in Ebay's new policies. Some ideas I agree with, some I do not, but most are intelligent, well thought out comments on how each person deals with the NEW Ebay.

I have been selling on Ebay for 10 years. I hate the way they have changed things and like having a place to vent and read users' rants and raves (less of these lately).

Cash, I also agree that my relationship with Ebay has lost that warm and fuzzy feeling and don't expect it to return.

I am being realistic about sales, profits, etc not only due to Ebay's ridiculous policies but due to the economy in general.

Thanks!!

 
 merrie
 
posted on September 18, 2008 06:32:40 AM new
deichen: I also agree that Ebay HAS made some stupid mistakes.

They should put their LOGO next to the entry for stupid in the dictionary or where ever people go nowadays for definitions.

 
 deichen
 
posted on September 18, 2008 08:04:08 AM new
Merrie, LOL!

 
 
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