I know other international users have had problems with the credit card confirmation at PayPal... me too, in Sweden...
PayPal credits the credit card with two small credits from two PayPal vendors, each with a randomly generated "name" ( = three digit number). The numbers must be used when confirming the credit card. I have in fact recieved the credits today, but the numbers doesn't appear on my credit card statement! *sigh* My bank told me that the only information they could see was a long number (it was the same for both credits, some kind of transaction ID, I guess), and that number isn't the right one.
Have any international users succeeded in confirming the credit card? What does PayPal do about this?
If anyone knows what to do, please answer! I have written two emails to PayPals international custom support - no answers yet ..
I live in the UK and signed up the day it went live for international users. I have experienced the same problems as you. The credits appeared on my statement as #7 and #8 respectively, no sign of the other two digits. I got onto my credit card issuer and they said that the long number that appears after the one digit number is the freephone telephone number for the merchant.
I have emailed Paypal SEVENTEEN TIMES about this and they haven't even bothered to reply. What a great start to what I thought would be a promising relationship. What annoys me is that I don't have the option of going elsewhere because most of the alternatives mentioned on here are for US and Canadian users only. As always, us Europeans are the poor relations of the internet.
Guess I'll have to go back to using CCNOW. Ok so they charge 9% commission, but at leats they never mess you around and the checks always arrive every month on the nail.
posted on November 15, 2000 04:32:52 PM new
Perhaps a European company will view this as an opportunity to develop a workable international online payment service that's truly global.
