pcalton
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posted on May 16, 2001 09:49:47 AM new
Let Me Be Clear, PayPal STINKS!
After 6 weeks of waiting (suppose to be 30 days) and then 48 hours of waiting for a promised return phone that was suppose to be within 24 hours, I called the deadbeat company back and was told that my complaint case was closed regarding the Buyer Protection.
No email, no phone call, no notice whatsoever, nada, zip, zero.
Folks, the buyer Protection if phoney bologna. And, PayPal's promises to call, notify, and protect is CRAP!
I can't do a charge back because I used money in my account...PAYPAL STINKS!!!
I will NEVER pay by PayPal again. And I will be removing PayPal as an acceptable form of payment from everyone of my 15,000 listings.
pcalton
Perry Calton
[email protected]
http://www.pcalton.com
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loggia
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posted on May 16, 2001 11:27:26 AM new
I'm sorry this happened to you. I recommend you don't use the money in your account to pay for items. That's what PayPal wants you to do. You then have no FCBA or EFTA protection and are at the mercy of their much maligned Buyer Protection program. That program allows PayPal to take an unlimited amount of time to investigate. It is not consumer friendly.
I will say somewhat in PayPal's defense that were you to pay by paper check you would have even less options if you were defrauded.
I don't feel though there is any true comparison between the two types of payment and I hope soon such person-to-person transactions come to be regulated under the Electronic Funds Transfer Act.
[ edited by loggia on May 16, 2001 11:28 AM ]
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roofguy
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posted on May 16, 2001 11:56:51 AM new
It's pretty typical to ignore a frivolous demand for attention.
Details, please, if this thread does not involve such frivolity.
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pcalton
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posted on May 16, 2001 12:43:17 PM new
roofguy,
you are welcome to use the ignore button.
the lack of communication from PayPal is my point and I have already given those details.
pcalton
Perry Calton
[email protected]
http://www.pcalton.com
[ edited by pcalton on May 16, 2001 12:56 PM ]
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roofguy
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posted on May 16, 2001 01:48:22 PM new
Typical.
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dblumenfeld
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posted on May 16, 2001 02:17:29 PM new
> Typical.
Yes, it is very typical of PayPal's customer service center not to answer email messages or return phone calls.
Regardless of the situation, if a representative of a company promises a customer a followup phone call within 48 hours and then it doesn't happen, that's lousy customer service, plain and simple.
- Dan
This message has been modified from its original version. It has been formatted to fit your brain.
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roofguy
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posted on May 16, 2001 04:16:32 PM new
Typical:
Customer demands money from Paypal to cover some problem.
When told no, customer becomses abusive and threatening.
Paypal, appropriately, declines further communication with customer on this issue.
Customer posts on AW that Paypal is the problem. When asked what the rest of the story is, customer refuses or simply goes away.
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pcalton
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posted on May 16, 2001 04:25:53 PM new
roofguy,
please read my original post.
my complaint about PayPal is they failed to communicate within the guidelines they promised to do. I did not set the guidelines, they did.
PayPal STINKS!!! PayPal STINKS!!! PayPal STINKS!
I have no alternative but to accept their determination, to stop using their service, and to let others know how terrible of service and what liars they are.
please ignore my comments if you don't like them. I am ignoring yours.
pcalton
Perry Calton
[email protected]
http://www.pcalton.com
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dubyasdaman
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posted on May 17, 2001 05:37:12 AM new
roofguy:
You might want to consider actually reading these posts before responding to them. Waiting in the bushes ready to pounce on every post that's critical of PayPal does little to enhance your credibility.
True, PayPal does receive their share of unjustified complaints. But not every complaint is unjustified. The complaint in this thread is one that even the (reasonable) PayPal cheerleaders would have a hard time rebutting.
When you attack another poster when it's obvious that the poster being attacked is in the right it diminishes the credibility of ALL of your posts.
Your posts in this thread ignore the obvious and leave us wondering what your real agenda is. Here are a few facts:
1) Your ONLY posts on these boards are in defense of PayPal, no other topic.
2) According to you, the poster is ALWAYS wrong and PayPal is ALWAYS right. This fact alone makes your motives suspect.
3) You refuse to consider the possible validity of ANY complaint against PayPal and assume that Any such complaint must be in error.
4) You either don't read or don't understand the posts that you are attacking as evidenced by YOUR posts.
I may not agree with the other PayPal cheerleaders that post here very often, but their posts are usually well-balanced and address the issues being debated. Therefore they post with an air of credibility. You might want to give it a try yourself sometime.
And ask your boss at PayPal for a vacation. You truly deserve it after all the work you put in in posting on these boards.
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roofguy
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posted on May 17, 2001 07:28:19 AM new
There's a pattern here which can be recognized.
A poster, expressing gross hostility, makes various accusations against PayPal. When asked for the rest of the story, the poster refuses or goes away.
I think such posters should be shown for what they are, and I intend to continue to do so.
I'll offer some "credibility" suggesions of my own:
1.valid complaints are indentifiable by the ability to validate the whole story
2.valid complaints lack threats, vulgarities, or outpourings of hostility, or at least subjugate such expressions to the details of the actual case
3.those whose complaints consist of all hostility and no detail can be safely ignored
You can observe that I have not confronted any complaint which included the whole story, and that my main thrust is to either expose the whole story or the lack therof.
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dblumenfeld
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posted on May 17, 2001 08:09:57 AM new
Oh, so if someone states that they're pissed off that PayPal promised to call them back and then didn't, that invalidates their complaint?
There's a pattern here that can be recognized: yet another PayPal cheerleader trying to embrace an on-line payment service with substandard customer service as a new religion.
- Dan
This message has been modified from its original version. It has been formatted to fit your brain.
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joice
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posted on May 17, 2001 08:37:42 PM new
Please address the subject matter and not each other.
Thanks for your cooperation.
dblumenfeld,
Your sig line is bit over the top. You might want to consider changing it. It could be viewed as an insult to the other people in the thread.
Joice
[email protected]
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lanefamily
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posted on May 17, 2001 08:45:26 PM new
I like it, have see it a few other times or something like it.
Jim
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dubyasdaman
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posted on May 18, 2001 06:11:39 AM new
There's a pattern here which can be recognized.
Yes, and we recognized it after your 3rd or 4th post.
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dblumenfeld
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posted on May 18, 2001 07:01:25 AM new
> I like it, have see it a few other times or something like it.
Thanks! It is a take-off of "This film has been modified from its original version. It has been formatted to fit your screen."
- Dan
This message has been modified from its original version. It has been formatted to fit your brain.
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yisgood
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posted on May 18, 2001 07:31:14 AM new
Sort of like "dates in your calendar are closer than they appear"
http://www.ygoodman.com
[email protected]
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pcalton
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posted on May 18, 2001 07:35:31 AM new
[i]Sort of like "dates in your calendar are closer than they appear"[i/]
that is good one.
pcalton
Perry Calton
[email protected]
http://www.pcalton.com
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jrb3
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posted on May 20, 2001 12:19:49 PM new
Can't seem to findy your original post PC please provide link.
BTW is Bidland the site you have all your auctions on even working?
JB
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pcalton
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posted on May 20, 2001 12:25:25 PM new
I started the thread with the orginal post.
Bidland is out of business. I had my own auctions streamed to my home page by bidland and now only list on other auction sites. Most of my listings are on Amazon.com
pcalton
Perry Calton
[email protected]
http://www.pcalton.com
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johncarillo
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posted on May 21, 2001 01:56:05 PM new
After being ingnored for a couple of months, I found the way to get an almost immediate response:
Complain to the Better Business Bureau!
Help the company with an unsatisfactory rating help themselves.
contact: [email protected]
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