posted on May 23, 2001 10:18:57 PM new
Hi Damon, I'm baaaack!
One of my bidders signed up for a PayPal account in order to pay for my auction. I checked my account and didn't see a record of his payment. So, sent him an email. He wrote back and said "The money has been sent but unclaimed."
I definitely don't get it. What does this mean? I've asked him for an ID#, but he'sack east so I probably won't hear from him until tomorrow.
posted on May 24, 2001 05:01:24 AM new
I had similar thing happen to me. I tried to send money back to someone who had sent it to me.
Even though I used the email that they have listed at PayPal when they sent me the money, it went "unclaimed". When I checked further it said they were not registered. Now I know they are because they sent me the money. But I am thinking that maybe they typed in one email addy, but are registered with a different one. I now don't know how to send the money back to them.
posted on May 24, 2001 10:22:55 AM new
Realized this morning that Damon is on vacation (good for him! well-deserved).
I wrote my bidder with instructions on cancelling the unclaimed payment. Then sent him a Payment Request via PayPal. If that one gets messed up, we're doomed. My guess is he used the wrong email address, and that instead of the payment bouncing back to him, eBay has it rigged so it sits there. Two benefits of this arrangment to PayPal
#1 It shows up as money on their books.
#2 It makes it possible for bidders to pay sellers who aren't registered at PayPal to then try arm-twisting them into registering to get their money. On, how subtle.
Thanks guys! Hopefully this is now on the right track.
posted on May 24, 2001 11:07:27 AM new
I also think this is nasty but ALL the payment services are doing this, not just Paypal. Paypal does put up a message to the payer stating that the other party is not registered. It's hard to completely protect people from their own stupidity.
posted on June 5, 2001 10:34:10 AM new
I had the same situation, a user claimed to send me money 3 times..I never got it...i had her copy the info she used...Apparently she didnt undertstand what an Underscore is _
nonetheless, I sent her a Reuqest for the money and she accepted and all is well..!
That is a good way to do business if a user is "green" and doesnt quite know how to send money
posted on June 11, 2001 10:00:21 PM new
>Paypal does put up a message to the payer stating that the other party is not registered.<
They need to quit TAKING money this way. I am TOTALLY FED UP WITH IT. I have WASTED so much time over buyers "paypaling" me money when I DO NOT use their service.
It is MY TIME (that is valuable to ME) that is BEING WASTED! I am at the point that I am READY to get a lawyer and SUE their sorry butts for doing something STUPID that cost me TIME that I could be using in a MUCH MORE PROFITABLE way than emailing BACK AND FORTH with buyers who INSIST that paypal DEBITED their credit card and I NEED to send them their merchandise.
Sorry for dropping in on your thread and ranting, but I just got ANOTHER one tonight.
If paypal will give me $30.00 an hour for the time I SPEND everytime this happens, I will be glad to shut up.
