I just wanted to be sure that users noticed the most recent updates.
Notice Date: October 18, 2001
Effective Date: November 6, 2001
Effective 11/06/2001, the definition of "new account" for the purpose of the new account withdrawal requirements will be increased from two months to four months. Like the existing policy, new PayPal members will need to complete at least two out of three authentication steps in order to withdraw more than $500 per month. This requirement will automatically be lifted four months after the account opening date, and applies to all accounts opened after 7/07/2001.
Notice Date: October 18, 2001
Effective Date: November 6, 2001
Effective 11/06/2001, to qualify for the Seller Protection Policy for items $500 or more in value, sellers must provide a proof-of-receipt in the form of a signature from the buyer. This extra security is needed for PayPal to offer chargeback protection on these large ticket items. The signature is part of the proof-of-delivery service provided by most U.S. carrier companies, including the U.S. Postal Service.
posted on October 20, 2001 12:54:12 PM new
Hi Damon!
Appreciate your posts here. They have generally been helpful.
One question re: the requirement for signature confirmation for items over $500 (not that I sell that many, but there's always hope).
Went to the USPS website and found out you CANNOT get delivery confirmation AND signature confirmation.
Is signature confirmation trackable online? If not, where does that fit into PayPal's policy that a seller must be able to provide proof of shipping that is trackable online?
As an aside, I have noticed a different breed of buyers lately. Have used delivery confirmation, checked the USPS website and been able to determine that the package WAS delivered to the correct address, but buyers swear they never received the package.
Is signature confirmation better for a seller than delivery confirmation for a seller even for items under $500 in value as far as PayPal is concerned?
Signature confirmation is only required for items 500.00+. Users can still utilize Delivery Confirmation for items under this amount for the Seller Protection Program.
I am not aware of any limitations tracking online using Signature Confirmation---this would be an answer the USPS could provide.
posted on October 23, 2001 06:53:24 PM new
Signature confirmation INCLUDES delivery confirmation and is trackable online. The advantage to it is that the mailman must get a signature and you can request that the PO send you a copy of the signed receipt.
posted on October 26, 2001 07:12:40 PM new
It should also be noted that under the new policy the signature of the "buyer" is required. So if wifey pooh signs for it, you're outta luck.
When using signature confirmation, can delivery be restricted to a specific person?
posted on November 4, 2001 03:29:01 PM new
DAMON:
I have a question. I had thought the cut off date was the 6th, BUT I received this email on the 3rd of the month. I put in bold the date in question
Dear PayPal Member,
PayPal is committed to providing fast, safe, and free payment services to all personal accounts.
However, credit card associations charge merchants like PayPal a fee for every credit card transaction. Because of this, only Business and Premier Accounts will now be able to receive credit card payments. Personal Account users, who do not pay a fee to receive transactions, will be able to receive Bank Account and PayPal balance-funded payments for free.
Personal Accounts that receive credit card funded payments after 11/13/2001 may accept the payment by upgrading to a Premier or Business account, or they will have to deny the payment.
Once upgraded, Premier and Business Accounts may receive unlimited credit card funded payments. But that's not all -- upgrading your account will open the door to many added benefits:
Accept payments on your website using our Web Accept or Shopping Cart Apply for the ATM/Debit card for instant access to the funds in your PayPal account
Exclusive customer service hotline 7 days a week Be featured in PayPal Shops, where over 10 million PayPal customers will be able to make instant online purchases from your website!
PayPal only charges Premier and Business accounts to receive payments. Click here to view our fee schedule.
We hope you'll choose to enjoy all of the features and benefits your PayPal account offers you.
Thank you for choosing PayPal and helping to make us the world's #1 online payment service.
posted on November 7, 2001 08:50:45 AM new
i ship usps 99% of the time,and if i understand their products/services-
delivery confirmation which is cheap like 40-50 cents,means that when the parcel arrives at destination post office,it is swiped against their machine and trackable.
what it really shows is that it has arrived at buyer's post office,not at the buyer home.
this is helpful when you have an understanding customer who will go after his local post office/postman to find the parcel.
if he cannot find his parcel at the post office or his neigbor's home,or he just lied that he did not get the package,this piece of delivery confirmation does not do much to prevent chargeback or settle the dispute in seller favor.
(2) insurance under 50 dollars which seller pays 1.10 will protect the seller if the item is lost or damaged.
but it is not trackable.
(3) insurance over 50 dollars,postman will ask buyer to sign for the parcel and is trackable.
but like somone said,if other member of the household sign for it,it is not good enough for paypal protection,neither is it good for usps insurance claim as someone has signed and received the item.
(4) signature delivery if i recall ,is expensive,and you still have to take out insurance,but then if you are selling item over 500,it is not too bad.
may be to simplify matter,UPS ground is not a bad idea,first 100 dollar insurance is included,signature of recipient upon delivery and filing insurance is easy,just a phone call and payment always go to the seller,not the buyer.
also if you are shipping item to nearby state,it could be cheaper than usps
[ edited by kkbclear on Oct 20, 2001 12:59 PM ]