posted on October 27, 2001 03:15:24 PM new
Recently I filed a buyer's complaint againts
verified business member. I wanna know
three things:
1) What happens with seller's account?
Is it frozen during investigation?
If yes, when? Immediately after I filed
complaint or during investigation?
2) Can seller cancel his account and withdrawn all his money even when investigation is pending?
3) Can somebody else send him money to
seller's account?
Please, damon, respond. I didn't find this kind of informations on your website
posted on October 27, 2001 04:13:18 PM new
Hi mmacek,
1) What happens with seller's account?
Is it frozen during investigation?
If yes, when? Immediately after I filed
complaint or during investigation?
(There would have to be a fraud issue to restrict the account, or a violation of the terms of use. The transaction is pending reversed...we will ask for their documentation to refute your claims.
2) Can seller cancel his account and withdrawn all his money even when investigation is pending?
(Yes, but there will be a negative balance showing until the claim is cancelled/accepted.)
3) Can somebody else send him money to
seller's account?
(Yes, if the account does not have fraud indicators)
